CRM Technical Support

Job Brief:

Job Title:

Location:

Industry:

Years of Experience:

Employment Type:

(Immediate joiners preferred)

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Job Published For:

CRM Technical Support

Key Responsibilities:

• Provide backend support for CRM operations across the sales and customer lifecycle
• Maintain and update customer data in CRM software with accuracy and timeliness
• Support the documentation of bookings, agreements, and post-sale updates
• Coordinate with internal departments to ensure timely updates and smooth handover processes
• Handle customer queries and issues via email/phone and escalate when required
• Generate and share periodic reports on customer data and booking status
• Support the implementation of new CRM features or system upgrades

Candidate Requirements:

• 24 years of experience in a similar CRM support or operations role
• Proficiency with CRM platforms and basic data reporting
• Strong communication and coordination skills
• Ability to manage documentation, backend operations, and cross-functional communication
• Background in real estate, finance, or service-based industries is preferred

Work Details:

• Location:

  Bangalore

• Work Mode:

  Work from Office

• Working Days:

  6 days a week (2nd and 4th Saturdays off)

• Timings:

  9:00 AM 6:00 PM

If youre organized, proactive, and looking to grow in a CRM and customer operations role within the real estate sector, wed love to hear from you!