Job
Description
As an expert-level CRM Analytics consultant, you will be responsible for leading, architecting, and owning end-to-end Salesforce CRM Analytics solutions. Your role will involve combining technical leadership, solution definition, business stakeholder engagement, and advanced feature development including data integration, notification systems, performance management, and scalable packaging. Key Responsibilities: - End-to-End Solution Design & Ownership: Architect, implement, and maintain Salesforce CRM Analytics solutions by translating business requirements into scalable dashboards, recipes, data flows, and integrated analytics products. - Advanced Feature Development: Build and customize advanced features like integrated notifications, bespoke filters, and user-specific access controls. - Integration & Packaging: Design and deploy CRM Analytics managed packages for internal or external distribution, lead complex integration projects with external data sources, and ensure performance at scale. - Security & Access Management: Implement robust security controls at page, dashboard, and data-set levels using predicates, permission sets, and custom UI components. - Stakeholder Management: Engage with business teams, gather requirements, deliver demos, address issues, and drive ongoing enhancements and user adoption. - Performance Optimization: Troubleshoot and optimize data workflows, recipes, and dashboards including error resolution, performance tuning, and best practice enforcement. Desired Skills & Qualifications: - 8+ years hands-on experience in Salesforce CRM Analytics with proven solution design and strategic ownership. - Expertise in dashboard-building, advanced recipes, data flows, and analytics integrations, including complex external data sets. - Background in managed package development and deployment for Salesforce analytics applications. - Proficiency in writing and optimizing SQL queries, dashboard inspector, and advanced troubleshooting. - Knowledge of Lightning Components, custom UI/widget creation, and user experience design for analytics interfaces. - Experience with security predicates, permission set groups, and multi-tier access management. - Track record of interacting with stakeholders, gathering requirements, and driving solution adoption. - Strong communication and presentation skills, capable of articulating technical concepts to business users and senior stakeholders. - Preferred certifications: Salesforce Certified Analytics Developer, Salesforce Certified Consultant, Salesforce Architect Certification. Key Attributes: - Strategic thinker with a strong ownership mindset to define and deliver CRM Analytics roadmap. - Problem solver who can identify, analyze, and resolve performance, integration, and security challenges. - Self-starter and proactive leader with a proven track record in delivering measurable analytics value at scale. - Collaborative team player comfortable working in cross-functional environments and managing multiple priorities.,
