CRM Administrator - Zoho

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Job Overview

Zoho Creator Administrator

Deluge scripting, workflow automation, and app customization

Key Responsibilities

• Application Management
• Administer, optimize, and secure Zoho Creator applications, workflows, and reports.
• Monitor system performance, troubleshoot issues, and ensure data integrity.
• Manage user roles, permissions, and access control to maintain compliance and security standards.
• Development & Customization
• Design and deploy custom applications and dashboards using Deluge scripting.
• Customize forms, workflows, and user interfaces as per business requirements.
• Integrate Zoho Creator with other Zoho apps (CRM, Books, People, Desk, Analytics) and third-party platforms using Zoho Flow, REST APIs, or custom connectors.
• Process Automation
• Analyze business workflows and identify opportunities for automation.
• Implement scalable, low-code solutions to streamline operations and enhance efficiency.
• User Support & Training
• Serve as the internal Zoho expert and first point of contact for technical and functional support.
• Conduct user training sessions, create documentation, and provide troubleshooting assistance.
• Promote best practices to improve adoption and utilization across teams.
• Data Governance & Security
• Enforce robust data governance policies, access management, and audit trails.
• Manage system backups and ensure compliance with data protection regulations.
  

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
• 0 2 years of experience in Zoho Creator administration or development.
• Proficiency in Deluge scripting, workflows, and conditional logic.
• Hands-on experience integrating Zoho apps and REST APIs.
• Strong problem-solving, analytical, and documentation skills.
• Excellent communication and collaboration abilities.
  

Preferred Qualifications

• Experience with Zoho One suite administration.
• Basic understanding of JavaScript, HTML, or CSS for UI customization.
• Familiarity with Zoho Analytics, Power BI, or Tableau.
• Zoho Creator / Zoho One certification (preferred but not mandatory).
  

Why Join Us

• Opportunity to work with cross-functional teams and automate end-to-end business processes.
• Exposure to the entire Zoho ecosystem and real-world low-code development.
• Growth-oriented environment with continuous learning and innovation.