Department: Sales Location: HSR Layout, Bengaluru Position Type: Full-time Languages preferred : Hindi, English, Kannada, Telugu, Job Summary: As an Pre-Sales & Support Executive at Crib, you will play a crucial role in driving sales and providing exceptional customer support. You will work closely with our Sales, Support and Product teams to ensure our clients receive the best possible service and solutions to their needs. Responsibilities: Outbound Sales Calls : Conduct outbound sales activities to generate leads and convert prospects into customers. Product Demos : Provide product demonstrations and support to potential and existing clients. Collaborate with the sales team to develop and implement effective sales strategies. Address customer inquiries and resolve issues during onboarding to ensure high levels of customer satisfaction. Data Management : Maintain accurate records of customer interactions and sales activities in our CRM system. Assist in the development of sales materials and presentations to enhance customer engagement. Onboarding Support : Work with the sales team to ensure seamless onboarding and implementation of our software for new clients. Gather customer feedback and insights to contribute to product improvements and service enhancements. Qualifications: Bachelor’s degree in Communications, Business, or a related field. 3-5 years of proven experience in inside sales and sales operations. Strong customer service and satisfaction skills. Excellent communication and negotiation abilities. Ability to work collaboratively in a fast-paced team environment. Can Speak Hindi, Telugu, English ( Kannada & Tamil is a Plus ) Experience in the property management or real estate industry is a plus. Skills: Negotiation and sales processes Effective communication Teamwork and collaboration Sales operations and inside sales expertise Customer support and account management Technical support capabilities About the company: Crib is a India's No. 1 Property Management App founded in 2021 by Sunny Garg, Shaifali Jain and Archit Chauhan. Crib has raised over $3M, with investors including the founders of Paytm, Bharatpe, Cred, Mamaearth etc. Our platform automates rent collection, tenant tracking, and operations across thousands of properties, aiming to revolutionize real estate management. Currently used by over 3000 landlords managing 2,50,000 tenants. Website: cribapp.com Show more Show less
As a Sales Representative at our company, you will be responsible for various key tasks to drive sales and business growth. Your primary focus will be on sales closure by onboarding interested clients onto our app and aligning their needs with the subscription plans we offer. Additionally, you will be required to conduct regular field activities, engaging directly with potential clients to promote our services. One of your main responsibilities will be lead generation, which involves using online tools, platforms, and local resources to discover new leads. You will also leverage the internet to identify potential properties that could benefit from our property management solutions. This will involve outbound calling on data collected through lead generation activities to expand our client base. Accurate data input is crucial in this role, as you will be expected to input all gathered information and lead details into our CRM system. This ensures that our sales pipeline is always up-to-date and ready for follow-ups or conversion. Regular follow-ups on older leads and work on new leads are also essential to maintain a strong sales pipeline. To be successful in this role, you should have a minimum of 2 years of experience in field sales, possess a two-wheeler, and have a personal laptop for work. Experience with sales, cold calling, and customer relationship management is necessary, along with strong communication skills including clarity in pitch delivery and convincing power. Working knowledge of CRM systems is also required. In return for your hard work and dedication, we offer fuel reimbursement, health insurance coverage, and incentives based on performance. If you are passionate about sales and eager to contribute to the future of property technology, we invite you to join us in building the future of property tech at cribapp.com.,