We’re looking for a proactive and detail-oriented Customer Support Executive to join our team. In this role, you'll ensure top-notch client satisfaction by providing timely support, maintaining strong relationships, and acting as the main point of contact for our international clients. Location: Remote – Based in Argentina or the Philippines Requirements: - 2+ years of experience in customer support, success, or a client-facing role. - Experience with international eCommerce clients - Knowledge of Shopify is a plus - Understand client needs and work closely with internal teams to resolve issues efficiently. - Guide new clients through onboarding and our Shopify services. - Build long-term relationships with clients and ensure high satisfaction levels. - Track and manage support tickets. - Spot upsell/cross-sell opportunities & share with Sales Team. - Document all client interactions clearly - Ability to work independently and handle multiple clients across different time zones. - Strong problem-solving skills and customer-centric mindset. - Excellent reading, writing, and communication skills - Excellent knowledge and use of Excel, Word, Outlook, and PowerPoint. - Excellent presentation skills. - CRM and Social media marketing expertise. Benefits : Flexible working hours with overlap across IST/EST preferred Collaborative and creative company culture Competitive compensation Company Details: Website: https://crawlapps.com/ LinkedIn: https://www.linkedin.com/company/crawlapps-technologies/
Company Description Crawlapps is a Shopify Plus agency specializing in creating fast, reliable, and high-conversion ecommerce stores for ambitious brands. We design and build custom Shopify solutions focused on speed and long-term growth, providing a seamless buying experience that turns visitors into customers. Our services range from Shopify store design and development to platform migrations, B2B store setups, and comprehensive Shopify audits. At Crawlapps, we help brands grow confidently on a scalable platform. Role Description This is a full-time, on-site role for a Search Engine Optimization Specialist located in Surat. The SEO Specialist will be responsible for conducting keyword research, performing SEO audits, implementing on-page SEO strategies, managing link building initiatives, and analyzing web analytics. The role involves optimizing our clients’ Shopify stores to enhance their search engine rankings and improve overall online visibility. Qualifications Keyword Research and SEO Audits skills On-Page SEO skills Link Building skills Proficiency in Web Analytics Excellent analytical and problem-solving abilities Strong written and verbal communication skills Ability to work collaboratively with development and marketing teams Experience with Shopify and ecommerce platforms is a plus Bachelor's degree in Marketing, Business, or a related field
Crawlapps Technologies is a leading Shopify agency specializing in delivering exceptional eCommerce solutions. We are committed to innovation, quality, and customer satisfaction, and we’re looking for a talented Shopify Developer to join our dynamic team. Experience Required: 1 - 4 Years Required Skills: Proficiency with HTML, CSS, Bootstrap, JavaScript, jQuery Experience with Shopify theme customization, Shopify development hands-on experience with Shopify liquid code. Experience with Shopify Plus would be preferable. Location: A-806, RJD Business Hub, Naginawadi Rd, New Pushpakunj Society, Katargam, Surat, Gujarat 395004 Contact Details: hiring@crawlapps.com Note: This is an onsite position What we offer: 👉Flexible Work Environment 👉Growth Opportunities 👉Competitive Benefits 👉Innovative Projects 👉Great Team
Crawlapps Technologies is a leading Shopify agency specializing in delivering exceptional eCommerce solutions. We are committed to innovation, quality, and customer satisfaction, and we’re looking for a talented Shopify Developer to join our dynamic team. Experience Required: 1 - 4 Years Required Skills: Proficiency with HTML, CSS, Bootstrap, JavaScript, jQuery Experience with Shopify theme customization, Shopify development hands-on experience with Shopify liquid code. Experience with Shopify Plus would be preferable. Location: A-806, RJD Business Hub, Naginawadi Rd, New Pushpakunj Society, Katargam, Surat, Gujarat 395004 Contact Details: hiring@crawlapps.com Note: This is an onsite position What we offer: 👉Flexible Work Environment 👉Growth Opportunities 👉Competitive Benefits 👉Innovative Projects 👉Great Team