Apply Room Attendant - The Seahaus Hotel (Opening May 2025) Atlantic City, NJ Apply Job Type Full-time Description POSITION SUMMARY: To clean all areas of the hotel thoroughly, with the key aim of enhancing the guest experience by having excellent standards of hotel cleanliness. Responsible for reporting any maintenance problems and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Work Environment Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job may involve working: Under variable temperature conditions (or extreme heat or cold). Under variable noise levels. Around fumes and/or odor hazards. Around dust and/or mite hazards. Around chemicals. Around bio-hazards. Responsibilities Clean and disinfect assigned guestrooms including bathrooms. Dust furniture; vacuum carpeting, area rugs, draperies and upholstered furniture; make beds and change sheets; sweep, mop and wash floors; pick up debris and empty trash containers. Spot cleans walls and doors as required. Tidies guest's personal belongings as required. Clean public spaces as needed. Restock towels and all supplies that are needed in the rooms. Replace facial, toilet tissue and bathroom amenities in correct amount and location. Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Company safety/sanitation requirements. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Maintains cart and linen rooms in a safe and orderly fashion. Report all maintenance problems for guest satisfaction. Responsible for keys assigned to them. Responsible for turning in all lost and found articles to the Housekeeping Office to be logged. Comply with all Company policies and procedures, including all safety and sanitation policies. Works in a safe manner when handling heavy loads or heavily soiled linen, including using PPE’s. Report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional. Understands the emergency procedures for the Housekeeping department and the entire Hotel. May be required to work evenings, weekends, and/or overtime. Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time. Requirements QUALIFICATIONS: Desirable: fluency in English Organizational skills. Ability to follow instructions accurately. Ability to work with a minimum of supervision. Ability to maintain excellent attendance and punctuality. Ability to be well groomed, clean and neat. Ability to work with a minimum of supervision; maintain excellent attendance and punctuality. Experience Previous Housekeeping experience helpful. PHYSICAL DEMANDS Perform strenuous activities such as standing for extended periods (over 4 hours a day); walking (over 4 hours a day); stooping, bending, kneeling, crouching, pushing, pulling, twisting (over 4 hours a day); and manipulating large and small objects. Carrying or lifting 50 lbs Repetitive tasks Fast-paced work environment Required Personal Protective Equipment Closed toe, non-canvas and non-skid soled shoes. Apply View All Jobs Show more Show less

Apply Front Desk Supervisor Dallas, TX Apply Description The Front Desk Supervisor is responsible for assisting the Director of Front Office and/or General Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities Must have a true desire to satisfy the needs and desires of our guests and others in a fast- paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel’s historical significance. Help train and develop the Front Desk Agents’ knowledge and skills. Work with management in providing constructive feedback to staff and to comply with company policies and procedures. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Leadership, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information Perform other duties as assigned. Desired Experience Previous hotel Front Desk experience strongly preferred. Lightspeed knowledge a plus Apply View All Jobs Show more Show less