Course Counselor

Key Responsibilities:

• Handling Inbound and Outbound Calls:Tele Counselors answer incoming calls and make outbound calls to follow up on inquiries, generate leads, or provide information.
• Providing Information and Guidance:They explain company products, services, or programs, addressing customer questions and concerns.
• Building Relationships:Tele Counselors establish rapport with customers, understanding their needs and preferences to provide personalized support.
• Sales and Persuasion:Depending on the role, Tele Counselors may be responsible for sales pitching, persuading customers to purchase products or services, and handling objections.
• Maintaining Records:They accurately document customer interactions and updates in CRM systems.
• Meeting Targets and Reporting:Tele Counselors are often expected to meet sales targets, track their performance, and submit reports.
• Problem Solving:Tele Counselors are expected to resolve issues and queries related to products and services

Job Type: Full-time

Pay: From ₹12,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person