Counter Salesperson (Mobile Phones & Accessories)

Who we are:
SHIBHAM COMMUNICATION has been a neighbourhood mobile store in Kestopur since 2019. We repair phones, sell new phones and accessories.

We’ve served 14,400+ customers—and now we want a friendly salesperson who can turn every visitor into a satisfied buyer.

Your roles & responsibilities:
You’ll greet customers, quickly discover what they need, recommend the best phone/accessory or repair option, and close the sale. You’ll also do billing, update stock records, help with after-sales tasks (warranty notes, return logs), and support simple financial follow-ups. Basic computer skills and a calm “can-do” attitude are essential.

• Welcome customers, listen, and suggest the best solution (phone, accessory, or repair).
• Convert walk-ins into sales — upsell accessories and protection plans.
• Create accurate bills and invoices using our billing software/Excel.
• Keep stock records up-to-date (daily stock updates, receive & log goods).
• Handle after-sales tasks — warranty registration, basic refunds/exchanges, and customer follow-ups.
• Manage the cash/sales register responsibly; reconcile daily sales.
• Work calmly under pressure during busy hours and festivals.
• Keep the shop neat and product displays attractive.

Skills & experience we prefer -

• Prior retail or counter sales experience (mobile shop / electronics preferred).
• Comfortable using a computer: billing software, Excel, WhatsApp Business.
• Basic understanding of mobiles (brands, basic specs, IMEI, warranty).
• Good communicator, customer-first mindset, polite & presentable.
• Ability to multitask and handle pressure.
• Experience in simple bookkeeping or handling daily cash is a plus.
• Learning mindset and willingness to train.

Important note about diversity
We are a female-friendly workplace and encourage women to apply.
All genders are welcome — skills matter most.

Salary & benefits (suggested structure)

• Fixed salary: ₹8,000–10,000 per month (depending on experience).
• Performance incentives/commission on sales (uncapped or structured).
• Festival bonus & on-the-job training.
• Discounts on phones & accessories and paid leave per company policy.

(We can finalize exact numbers during interview.)

Working hours & location

• Location: SHIBHAM COMMUNICATION, BC 8 Samar Pally, Kestopur, Kolkata — walk-in interviews welcome.
• Shifts: 12:00 PM – 10:30 PM (with a 1-hour break); flexible rota on weekends/festivals.
• Probation: 3 months with performance review.

How to apply (fastest)

• WhatsApp your resume / short intro & brief voice note to +91 72788 38842 (mention “Counter Sales” in the subject).
• Or walk in between 11 AM and 5 PM with a resume and a photo.

Job Type: Full-time

Pay: ₹8,086.00 - ₹10,843.47 per month

Experience:

• Mobile Phone Sales: 1 year (Required)

Work Location: In person

Application Deadline: 31/08/2025