Counsellor cum Clinic Incharge

KEY RESPONSIBILITIES

1. Front desk Management

· Front office management of centre

· Filling of forms: Govt. case card & MSI case card, Cash receipts, Daily client register etc.

2. Client Management

· Welcome the clients’ keeping in mind clients’ dignity and respect irrespective of caste, creed, religion or sex.

· To manage client and attainders in waiting area.

· Counselling on all types of family planning services & comprehensive abortion care

· Maintain confidentiality of client.

3. Clinic Management

· Participate in regular meeting to learn and share information amongst group members.

· Maintenance of the centre and check cleaning of the in centres.

· Accurate maintenance and updation of all documents and share to supervisor on regular basis.

· Ensure the logistic requirement and check maintenance as per time schedule.

· Update contact list of empanelled doctor/emergency referral unit/blood bank/ambulatory services.

· Maintain attendance register/Leave record of In centre staff.

· Maintain record of fixed asset & consumables.

· Arrange the visit of dignitary if required.

4. Finance Management

· Cash collection, bank deposit, and monthly reconciliation.

· Hand over the cash on daily basis to State team/supervisor.

· Disbursement of beneficiary amount & referral incentive.

· Maintain pay in slip.

· Timely submission of claims to District Health Society .

· Regular follow up of claim reimbursement.

5. Co-ordination with the state team

· Day to day management of centre (stock management, interaction with procurement department).

6. Demand Generation

· Regular interaction with motivators for client generation.

· Identification and motivation of candidate to join FRHS India network and further complete training related training to actively participate in client generation for In Centre.

· Follow-up with IPC/BCs about client Flow.

7. Co-ordination with other bodies

· Compile the data with the support of PE/Female/male Nurse for timely receiving of DHS claims.

· Liaising with Pollution Control Board/Waste Disposal Agency for the Bio-Medical Waste of In Centre.

8. Reporting

· Daily/weekly/fortnightly/monthly reporting to different departments.

· Assist Medical Officer/Consultant Gynaecologist of centre in all the administrative, liaising, client’s generation activities

· Develop monthly report regarding family planning services at reception and send it to manager.

· Data entry in MSI software (CLIC) in regular basis.

· Typing letter/application as per need

· All data filing in regular basis.

· Performing other clerical duties as per need.

QUALIFICATION AND EXPERIENCE

· Graduate with 3 Years of experience in development sector.

SKILLS AND COMPETENCIES

· Good interpersonal and communication skills (both oral and written),

analytical, creative and problem solving.

· Good Knowledge of Computer (MS- Office)

· Excellent Team work and people skills

· Building a relationship of trust and respect with clients.

Job Type: Full-time

Pay: ₹25,000.00 - ₹33,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person