Corporate Banking Operations, Manager

Impact Statement

Primary Responsibilities

• Closely monitor the team on day to day basis to ensure all SLA's are met and any exceptions are immediately escalated for resolution. Supervise a process which performs Deal Closing, processing Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees and external payments, collection of interest, Nostro & Past Due Reconciliation.
• Initiate cash movements via internal transfer and Fed wire/SWIFT
• Reconcile general ledger/demand deposit accounts; document discrepancies timely
• Analyzing and researching items for resolution
• Processing transactions or resolving exceptions
• Handles Letters of Credit maintenance
• Manage Interest and fee logs
• Handling client queries on Life cycle event
• Provide client support and training
• Drive 100% compliance to Process related Policies, Guidelines and Controls
• Be the SME - Handle complex Process related queries and clarifications from the Team members and route these to onshore teams for resolution if required.
• Should have an eye for detail to ensure all documents are processed and reviewed correctly.
• Implement a robust Knowledge Management model including maintenance of SOPs, process/policy change management, training of new joiners and ongoing training of existing Team.
• Ensure timely escalation to the management as and when required
• Motivate and support the Team Members to meet their Goals and Objectives. Self-motivated and flexible with working hours
• Identify and drive Process improvements and other initiatives
• Identifying alternatives, options and different ways of looking at issues/problems and to seek alternative scenario's
• Ability to identify changes to processes and procedures to improve productivity and efficiency
• Back up/Team depth: Ensure backups/ team depth is on the high side with production backups identified & trained on critical work queues
• Performance feedback: Ensure constructive performance feedback is passed on to the Team members layer each month with specific improvement areas documented & tracked to closure. Escalate where no improvement is noticed
  

Required Skills Or Certifications

• Around 10 years of experience in Loan Operations (Bilateral, Agented and Non Agented)
• General understanding of accounting
• Proficiency with Microsoft Excel
• Good organizational skills and the ability to prioritize under tight deadlines
• Prior banking and/or lending knowledge beneficial
  

Success Capabilities

• Bachelor's degree or similar
• Candidates with knowledge of loan systems like loan IQ will hold an added advantage
• Strong interpersonal and communication skills necessary
• Must be detail oriented with ability to perform general analysis of credit documentation
• Ability to work with others to accomplish tasks
• Strong focus on the customer experience
• Able to build strong, open & collaborative working relationships
• Should be comfortable with Bangalore location
• Should be open with all shifts (Including Night Shifts)