Company Description Copains helps businesses eliminate technological complexities to run smarter, faster, and better. As a one-stop destination for all IT needs, Copains excels in delivering IT Consulting and Services with a value-driven purpose. Partnered with ServiceNow, Oracle and Google Cloud, we specialize in Enterprise Service Management, IT Service Management, Oracle HCM, IT Automation, Cloud Innovation, Data Migration Services, and DevOps. With offices in India and the USA, we aim to expand our presence globally. Role Description This is a full-time role for a Human Resources Executive Recruitment. Based on-site in Gurugram, the Human Resources Executive will oversee day-to-day HR management tasks, including recruitment, HR operations. The role involves managing the end-to-end recruitment process, building strong relationships with employees We are seeking an experienced HR Recruiter to join our team. The HR Recruiter will work closely with hiring managers to understand their recruitment needs and develop effective recruitment strategies. Key Responsibilities: 1. Develop and implement recruitment strategies: Collaborate with hiring managers to identify recruitment needs and develop effective recruitment plans. 2. Source and attract candidates: Utilize various recruitment channels, including job boards, social media, and employee referrals, to attract potential candidates. 3. Screen and select candidates: Conduct initial screenings, interviews, and assessments to identify top candidates. 4. Manage job postings: Create and manage job postings on various job boards and the company website. 5. Build relationships with hiring managers: Develop strong relationships with hiring managers to understand their recruitment needs and provide excellent service. 6. Maintain recruitment records: Keep accurate records of recruitment activities, including candidate applications, interviews, and hiring decisions. 7. Ensure compliance: Ensure that all recruitment activities comply with relevant laws and regulations. Requirements: 1. Experience: 2-5 years of experience in recruitment, preferably in a similar industry. 2. Education: Bachelor's degree in Human Resources, Business, or a related field. Skills: - Excellent communication and interpersonal skills. - Strong analytical and problem-solving skills. - Ability to work in a fast-paced environment and prioritize multiple tasks. - Proficiency in recruitment software and tools. Certifications: Certifications in recruitment or HR, such as SHRM-CP or PHR, are desirable. Show more Show less
List Of Responsibilities ServiceNow Development work Interaction with customers for project deliverables Deadlines should be met Job Requirements The candidate should be L2 and above. ServiceNow System Administration and Development Certified is mandatory ITSM, Service Portal, Integration ITIL Foundation Certification would be a plus or can do before joining. Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes. Coordinate and solve complex technical data and transformation issues. Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow. Answer “how to” technical and application configuration questions. Develop, maintain, and execute reports to ensure system operation meets performance targets. Create and maintain system design and operations documentation. Complete other duties as assigned. Skills:- System Administration, ITSM, Integration and ITIL
Job Description – Human Resources Manager (Generalist) Location: Gurugram Employment Type: Full-time Experience Level: 8+ years (mandatory) About Us We are a fast-growing IT services company, delivering high-quality technology solutions to global clients. As we continue to scale, we are looking for a passionate and hands-on HR professional to own and lead our HR function end-to-end. This is an exciting opportunity to build strong people practices and shape our culture. Role Overview As the HR representative, you will be responsible for managing the complete employee lifecycle – from onboarding to exit – while driving engagement, compliance, and organizational development. You will act as a trusted advisor to leadership and employees, ensuring a positive work environment and aligning HR initiatives with business objectives. Key Responsibilities 1. Employee Lifecycle Management Oversee onboarding and induction programs for new hires. Maintain and update HR policies, employee records, and compliance documentation. Manage employee confirmations, transfers, and exit processes, including exit interviews. 2. Performance Management Drive the performance review cycle and ensure timely goal-setting, feedback, and appraisals. Work with managers to address performance issues and develop improvement plans. 3. Employee Engagement & Culture Plan and execute engagement activities, town halls, and recognition programs. Act as a point of contact for employee concerns, ensuring resolution with empathy and fairness. Promote a culture of collaboration, accountability, and continuous learning. 4. HR Operations & Compliance Administer payroll inputs, leave, attendance, and benefits in coordination with finance. Ensure compliance with labor laws and statutory requirements (PF, ESIC, Shops & Establishments, etc.). Develop and maintain HR dashboards, reports, and analytics for leadership. 5. Policy & Process Development Recommend and implement HR best practices suited to a growing company. Draft and update HR policies in line with company culture and legal standards. 6. Learning & Development Coordinate internal/external training programs. Support career development initiatives for employees. Key Skills & Attributes Strong understanding of HR operations, compliance, and performance management. Excellent communication, interpersonal, and problem-solving skills. Ability to work independently, take ownership, and make data-driven decisions. Empathy, discretion, and ability to handle sensitive employee matters. Startup mindset – hands-on, proactive, and comfortable with dynamic environments. Qualifications Bachelor’s degree in HR, Business Administration, or a related field (MBA/PGDM preferred). 8+ years of experience in HR generalist roles, preferably in IT services or technology startups. Familiarity with HR software/tools for attendance, payroll, and performance tracking especially Keka is a plus.
Job Title: HR Intern Company: Copains Technologies Location: Gurugram About Us: Copains is a one-stop destination for all your IT needs, driven by value and purpose. We're growing rapidly, serving customers in IT Consulting and Services, and we're looking for a motivated HR intern to join our team! Responsibilities: - Assist in recruitment and onboarding processes - Maintain employee records and database - Support HR projects and initiatives - Learn and contribute to HR operations What We Offer: - Hands-on training in HR operations - Exposure to various HR functions - A stipend of ₹15,000 per month - A dynamic and supportive work environment Who We're Looking For: Pursuing or recently completed bachelor degree in HR or related field, with strong communication and interpersonal skills.