Contact Outreach Tele Verification Specialist (Voice Process)

Job Description

Role Overview: We are seeking a highly motivated, articulate, and detail-oriented Contact Outreach Tele Verification Specialist to join our growing team. This is a critical [voice process] role focused on building and maintaining our extensive database of Training & Placement (T&P) Cell contacts within engineering colleges across India. The successful candidate will play a vital role in enabling our outreach initiatives by ensuring the accuracy and completeness of key academic contact information. Key Responsibilities: Conduct comprehensive online research to identify and compile a master list of all recognized engineering colleges across India. Initiate professional outbound phone calls to T&P Cells, administrative offices, and relevant departments of identified colleges. Verify and collect accurate contact details (names, direct phone numbers, and official email addresses) of T&P Cell Officers, Directors, Coordinators, and other relevant academic points of contact. Cross-reference and validate gathered information using multiple reliable sources to ensure data integrity. Maintain and update a meticulously organized and accurate contact database [e.g., in Google Sheets, CRM, etc.]. Effectively address initial queries and professionally represent the company during interactions. Provide regular, detailed reports on research progress, contact acquisition, and verification status. Collaborate closely with internal teams to understand evolving data requirements. Required Skills & Qualifications: 0- 2 years of proven experience in tele-calling, contact verification, market research, or lead generation, preferably in a B2B or academic outreach context. Exceptional fluency in both Hindi and English (reading, writing, and speaking) is mandatory. Outstanding verbal communication and interpersonal skills, with a professional phone demeanor. Strong analytical abilities and a keen eye for detail to ensure data accuracy. High proficiency in using internet search engines, professional networking platforms (e.g., LinkedIn), and data management tools [e.g., Microsoft Excel, Google Sheets, CRM software]. Ability to work independently with minimal supervision and manage time effectively to meet daily/weekly targets. High level of persistence, resilience, and problem-solving skills in obtaining difficult-to-find information. Bachelor's degree in any discipline is preferred.