15 Consumer Loan Jobs

Job Purpose: To drive the Debt Management for Consumer Finance product at the regional level and ensure sustainability of the business through timely collection & recovery Managerial Responsibilities Recruit and train the debt management team for effective collections & recovery Monitor & review the activities of the regional collections team for achievement of collections targets Ensure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying & reporting fraudulent practices Functional Responsibilities Implement debt management strategies at the regional level for efficient collections and recovery of outstanding loans Authorize payouts and roll out collection payout structure policy Monitor and ensure adherence to collection process and take preventive action against erring agencies / agents; discontinue agencies based on performance Ensure cost effective collections in the region; test and implement different collection models such as tele calling, etc. Act as a SPOC between Legal, Residual & Collections team Partner with regional sales & credit team to ensure quality sourcing Analyze collection patters, identify trouble spots in the ongoing programs, and coordinate with the Program Head for taking corrective actions Ensure effective collections from DCC and micro market Ensure all higher bucket accounts with outstanding amounts are actioned legally Minimize loss on sale of repossessed vehicles; monitor the loss line provision from time to time Qualifications: Graduate / Post Graduate Experience 12+ years of experience in handling consumer loan debt management (preferably in CD) Functional Competencies Ability to work with integrated systems used for tracking & monitoring collections Analytics and Market Intelligence Problem solving and decision-making skills Operational execution Behavioral Competencies Relationship Management (critical for retaining key customers) Strong communication and interpersonal skills People Management skills

Role & responsibilities Managing CD business through teams at specific dealer counters in the assigned area or region Managing team of Sales Officers and Sales Managers. Identify business opportunities and prepare proposals for acquisition of new POS (POINTOF SALES) Responsible for dealer network relationships and expansion Managing sales profitability and target accomplishments for the assigned dealerships Handle dealer requirements and complaints and co-ordinate with the support teams to resolve complaints. Planning& execute sales promotion plans & activities Effective cost management. Conducting detailed market study to analyze the latest market trends and tracking competitor activities Evolve local market specific selling strategies. Preferred candidate profile Graduate 3-5 yrs experience in Consumer Durable Loans is a pre-requisite Strong commercial and business acumen Strong customer focus Thanks & Regards, Naveen HR 8610405856 HDB financial services pvt ltd

Roles and Responsibilities Manage relationships with existing customers to ensure timely repayment of loans and maintain a high level of customer satisfaction. Identify new business opportunities through cross-selling of products such as credit cards, gold loans, personal loans, two-wheeler loans, commercial vehicle loans, auto finance, consumer durables financing, etc. Develop strong understanding of various financial products offered by the bank including education loans for students pursuing higher education abroad. Collaborate with internal teams to resolve customer queries and issues related to loan disbursements or other financial matters. Meet sales targets set by the organization while maintaining ethical standards in all interactions with customers.

Role & responsibilities Managing CD business through teams at specific dealer counters in the assigned area or region. Managing a team of Sales Officers and Sales Managers. Identify business opportunities and prepare proposals for acquisition of new POS (POINTOF SALES). Responsible for dealer network relationships and expansion Managing sales profitability and target accomplishments for the assigned dealerships. Handle dealer requirements and complaints and co-ordinate with the support teams to resolve complaints. Planning& execute sales promotion plans & activities. Effective cost management. Conducting detailed market study to analyze the latest market trends and tracking competitor activities Evolve local market specific selling strategies. Preferred candidate profile Graduate •3-5 yrs experience in Consumer Durable Loans is a pre-requisite. •Strong commercial and business acumen •Strong customer focus

Area Collection Manager - Consumer Durable Department Collections Roles & Responsibilities: Responsible to handle an area for collections of specific products Responsible for collection efficiency and cost of collections for the assigned area Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to review account allocations and collections targets by bucket to agencies/ in house team Regularly follow up with the default customers through a dedicated team Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force Manage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the same Making sure that there is adequate Feet on Street availability area-wise / bucket-wise / segment-wise Ensuring that detailed background and reference check has been done of agencies / DCTs being appointed and evaluate them constantly Collaborate with legal team to ensure legal action is taken on specified cases Building relationships with key clients to ensure timely collections are made Determine suitable tactics or strategies for timely collections Managerial & Leadership Responsibilities: Attract and retain best-in-class talent for key roles in their reporting structure Educational Qualifications: Graduate Any Experience: Minimum of 5 - 10 years of experience in collections.

Experience-1-5 years Designation - Analyst/Senior Analyst Process: Consumer Loan Underwriting Job Location: Nagpur Purpose of Job: We are currently seeking talented Consumer Lending Underwriters with a minimum of 1 to 5 years of experience specifically in Consumer loan Underwriting. This is a Chat based Back-office process, where the borrowers/agents would contact the analyst requesting a decision on a Consumer Loan product offered by the client The process involves Underwriting for Secured and Unsecured loans which involves a detailed study of the borrowers credit standing, credit worthiness and capacity to pay. A detailed investigative analysis of the borrowers credit report along with evaluation of income would be required to take a decision on the loan. Responsibilities: Candidates shall be responsible for rendering decisions on loan applications based on established criteria and determine risk associated with borrower based on profile and parameters. Communicate decisions that most effectively mitigate credit risks, including data integrity and validity of information submitted. Review borrowers credit reports to ascertain the credibility with respect to honouring payment obligations and evaluate any credit red flags like delinquencies, charge offs, or bankruptcies. Evaluate and verify income documents like Pay stubs, W2’s, and IRS Tax return documents to determine whether borrower has the capacity to repay the loan based on a complete evaluation and verification of the borrower’s income. Post evaluation and assessment of the degree of risk, document the reasons for approval or denial of the loan and add the documentation to the loan file. Works under moderate supervision; acquires and applies maturing knowledge of the business, its products, and processes. Applies understanding of established guidelines and all other regulatory requirements when evaluating loan attributes while utilizing prudent underwriting judgment and experience. Skills required: Must have excellent written and comprehension skills Must have excellent decision-making skills that are backed by relevant details and research. Good analytical, logical and audit skills. Close attention to detail. Minimum Requirements: Minimum 1to 5 years’ experience specifically in Consumer Loan Underwriting (Auto Loans and Personal Loans) for the US market Willingness to work 5 days a week with rotational weekly offs (Saturday and Sundays may/may not be off) is a must Should be well versed with Income verification and Credit Verification Good knowledge of Banking and lending principles Should be a team player with good interpersonal skills. Graduation in any discipline.

Managing Sales of Home Loan Product Sourcing business through open market Strong knowledge of Home loans, LAP, mortgage loans, Housing finance, home loan sales, affordable housing , Candidate can apply for Alternative Channel ( DSA Manager) Required Candidate profile *1-3 years of experience in home loan sales & Mortgage ,Lap *Strong communication & negotiation skills *Knowledge of housing finance products Interested Candidates Can Call @Hr Komal -95589 36246

1. This is 100% field work and on rolls of bank. 2. Quality acquisition of Home Loans by going into the market catchment area. 3. Ensure quality sourcing of customers by selling different products like other diff. loans & insurances etc. Required Candidate profile Product: Home Loan, Mortgage Loan, LAP Loan Experience: 6 months in field sales any BFSI product Home Loan Experience preferred Two wheeler and DL is mandatory. Candidate should be Graduate.

Key Responsibilities: Develop and implement effective debt recovery strategies to achieve recovery targets Ensure timely collection of overdue amounts and resolution of non-performing loans Lead, train, and motivate a team of recovery agents to achieve individual and team targets Engage with customers to negotiate repayment plans and settlements Ensure a customer-centric approach while dealing with delinquent accounts to maintain the company's reputation Liaise with legal teams to initiate legal proceedings against defaulters when necessary Coordinate with internal departments such as sales, finance, and legal to ensure smooth recovery operations Identify potential risks in the debt recovery process and implement measures to mitigate them Experience: Minimum of 3-7 years of experience in debt recovery, collections, or related field, preferably within the financial services industry. Proven experience in managing teams and handling large portfolios. Skills and Competencies: Strong understanding of debt recovery processes and regulations. Excellent communication, negotiation, and interpersonal skills. Leadership and team management abilities. Analytical thinking and problem-solving skills. Proficiency in MS Office and familiarity with debt recovery software. Key Performance Indicators (KPIs): Recovery rate and reduction in NPA. Team productivity and achievement of recovery targets. Compliance with regulatory and company policies. Customer satisfaction and complaint resolution rate. Timeliness and accuracy of reporting. Working Conditions: Regular travel within the assigned territory. Interaction with customers, legal teams, and recovery agents. Handling of sensitive financial information and customer data.

Role & responsibilities Responsible for collecting payments. Manage & maintain a portfolio of accounts Negotiate payment plans & settlements Identify & escalate potential risks Preferred candidate profile Experience in collections.(TW loans Preferable)

Role & Responsibilities: Product Development: Design and modify lending products based on market feedback. Participate in product marketing initiatives, working closely with sector leads on product research, market research, competitive analysis, planning, positioning, and benchmarking. Profitability & Execution: Drive loan products with a profitability-focused approach. Manage the execution of all product processes (SOPs), ensuring profitability for LTO, NCDs, and Guarantees. Strategy & Financial Tracking: Develop product strategies and track revenue, ROI, spreads, cross-sell opportunities, and yields across different client segments. Cross-functional Collaboration: Collaborate with business, credit, risk analytics, and IT (Nimbus) teams. Implement segment-specific business plans and product specifications with sector leads. MIS & Performance Monitoring: Prepare, track, and monitor campaigns, manpower productivity, and P&L performance. Compliance & Coordination: Ensure adherence to SOPs in product and process compliance. Coordinate with internal audit teams to maintain business-side compliance.

1. This is 100% field work and on rolls of bank. 2. Quality acquisition of Home Loans by going into the market catchment area. 3. Ensure quality sourcing of customers by selling different products like other diff. loans & insurances etc. Required Candidate profile Product: Home Loan, Mortgage Loan, LAP Loan Experience: 6 months in field sales any BFSI product Home Loan Experience preferred Two wheeler and DL is mandatory. Candidate should be Graduate.

Role & Responsibilities: Product Development: Design and modify lending products based on market feedback. Participate in product marketing initiatives, working closely with sector leads on product research, market research, competitive analysis, planning, positioning, and benchmarking. Profitability & Execution: Drive loan products with a profitability-focused approach. Manage the execution of all product processes (SOPs), ensuring profitability for LTO, NCDs, and Guarantees. Strategy & Financial Tracking: Develop product strategies and track revenue, ROI, spreads, cross-sell opportunities, and yields across different client segments. Cross-functional Collaboration: Collaborate with business, credit, risk analytics, and IT (Nimbus) teams. Implement segment-specific business plans and product specifications with sector leads. MIS & Performance Monitoring: Prepare, track, and monitor campaigns, manpower productivity, and P&L performance. Compliance & Coordination: Ensure adherence to SOPs in product and process compliance. Coordinate with internal audit teams to maintain business-side compliance.

1. This is 100% field work and on rolls of bank. 2. Quality acquisition of Home Loans by going into the market catchment area. 3. Ensure quality sourcing of customers by selling different products like other diff. loans & insurances etc. Required Candidate profile Product: Home Loan, Mortgage Loan, LAP Loan Experience: 6 months in field sales any BFSI product Home Loan Experience preferred Two wheeler and DL is mandatory. Candidate should be Graduate.

Role & responsibilities 1. Location management & Must be Target oriented & set high benchmarks. 2. To Manage In-house Team Leaders, followed by vendor management at location level. 3. Control portfolio in terms of Physical collections & CRR indicators in External domain. 4. Reports Management which will support in tracking field team performance. 5. Departmental liaising to improve team performance. 6. Managing the allocation strategy, capacity planning, Span of control & training in- house staff about product & services 7. To manage Audit and Quality parameters at vendor management level 8. Must be good in planning, Operational challenges & problem solving. 9. Analyze team performance and provide corrective action for improvement. 10. Ensure proper quality controls on the set process 11. Customer escalation and complaints management in coordination with other departments. 12. Training and development for team Motivation Preferred candidate profile Graduate, with minimum 5-10 years of collections experience. Candidate should have Large field team handling experience(TLs/AMs/Managers) Computer literacy: internet, email, MS Excel, MS PowerPoint & Presentation savy Should be able to coordinate with other department efficiently to resolve queries. Drive Team for Higher productivity Must be good in Planning and execution and able to manage large volumes Excellent Communication and presentation skills Supervisory skills: ability to coach, mentor and inspire Result orientation: ability to set and review targets Open to travel for official purpose.