Consulting Manager - MDM

As a Consulting Manager at Informatica Professional Services (IPS), you will lead a team of consultants to ensure customer success through timely and cost-effective delivery of data management solutions. Your main responsibility will be to work closely with Informatica customers, internal Informatica teams, Partner resources, Global Customer Support, and Product Management to guarantee customer satisfaction, long-term loyalty, and successful product implementation. Your role will involve managing customer relationships as the single point of contact, ensuring engagement success and delivery quality. You will be responsible for coordinating projects, overseeing timelines, risks, risk mitigation strategies, service requests, and change requests. Reviewing requirements, documentations, enhancements, and technical changes will also be part of your daily tasks. Providing regular reports to communicate project status internally and externally is essential. In addition, you will manage a team of consultants, supervise and mentor junior team members, and provide Project Management leadership, coaching, and guidance to Informatica consultants and customer resources. It is crucial to ensure that Informatica's Velocity Methodology and Best Practices are followed during incidents, enhancements, and service requests. To excel in this role, you should have experience in Informatica MDM, P360, or Informatica Data Quality, Data Engineering Integration product implementations, and administration, with a minimum of 10 to 18 years of experience. Expert knowledge of Project Management methodologies and tools, software development, and project management life cycles is essential. Strong teamwork, written and verbal communication skills are required to effectively resolve problems, conflicting priorities, and challenging situations. If you are looking for a challenging opportunity to lead a team of consultants and drive customer success through data management solutions, this Consulting Manager position at Informatica Professional Services could be the perfect fit for you.,