AXA XL recognizes data and information as critical business assets, both in terms of managing risk and enabling new business opportunities. Our Global Claims Data & Analytics function is focused on enabling a data-driven claims organization through actionable data and core business metrics that can deliver key business insights and exceptional service to our clients and partners. The Consultant - Data & BI for Global Claims is responsible for Data Quality and Operational Support (BAU) of data and reporting assets, ensuring accurate and timely availability of data to meet the data and reporting needs of global and regional claims.
What You'll Be DOING
What will your essential responsibilities include
- In alignment with the business strategy and goals, lead the BAU (Business as Usual) support to develop and maintain comprehensive data and reporting systems that meets the needs of global and regional stakeholders.
- Own the data and reporting operational processes for Claims and drive effective use of data across the business areas to drive performance and efficiencies
- Work with data and reporting product owners to understand prioritized requests that fall within the remit of BAU support model for production issues, bug fixes and ad hoc requests
- Collaborate with IDA BAU team to plan and deliver prioritized BAU requests for data and reporting
- Maintain operation of dashboards and reports that provide actionable insights into key operational metrics and trends, using data visualization tools and techniques
- Own the production and monitoring of monthly/quarterly global metrics and key performance indicators (KPIs) defined and measured by the business to ensure timely availability of accurate information.
- Implement data quality standards and protocols to ensure the accuracy and integrity of data within AXIOM MI for Claims
- Establish and monitor Data Quality Reconciliation of claims data across source applications and AXIOM environment
- Track and resolve data quality issues including management of Data Quality PI tracker and monthly reporting
- Support UAT of small change requests and project deliverables and provide sign off from GCDA BAU perspective for deployment
- Execute on BAU owner responsibilities within the Data Delivery Operating Model
- Respond to business inquiries, support claims analysis, validate analytical use cases, and contribute to proof-of-concept projects
- Support MBR, QBR and Board reporting processes to meet regional needs.
- Assist data champions with access to and appropriate use of data and reporting tools.
- Identify opportunities for process improvement through the analysis of operational data and reporting trends.
- Develop training materials and conduct sessions to enhance data literacy across Claims.
- Ensure documentation of data and reporting processes and compliance with audit and regulatory requirements
You will report to Data Delivery Lead- Global Claims Data & Analytics.
What You Will BRING
We're looking for someone who has these abilities and skills:
Required Skills And Abilities
- Relevant years of experience working in an insurance company preferably in a Claims, or relevant Finance or Actuarial function(s).
- Bachelor's degree in computer science, Information Technology, or a related field.
- Hands-on SQL proficiency and BI tool expertise
- Experience in designing, developing, and maintaining dashboards and reports using data visualization tools, Power BI required
- Experience collaborating with data teams, projects, and initiatives, and delivering data products and services that meet or exceed stakeholder expectations.
- Experience analyzing use cases, data requirements, executing POCs, and validating solutions as they are built and implemented.
Desired Skills And Abilities
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Effective communication and collaboration skills to work with cross-functional teams.
- Passion for data and analytics, and curiosity to learn new skills and technologies.
Who WE are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.How By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business ? property, casualty, professional, financial lines and specialty.With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Learn more at axaxl.com
What we OFFER
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.
It's about helping one another and our business to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Total Rewards
AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called Roots of resilience, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's Hearts in Action programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
For more information, please see axaxl.com/sustainability.
