5.0 - 9.0 years

0 Lacs

indore, madhya pradesh

On-site

As an IT Solutions Consultant at DHL IT Services, you will be part of a global team of over 5600 IT professionals dedicated to connecting people and driving the global economy through innovative and sustainable digital solutions. Operating beyond borders, we continuously push the boundaries of logistics, allowing you to make a significant impact by shaping the technology backbone of the world's largest logistics company. Our offices in Cyberjaya, Prague, and Chennai have been recognized as #GreatPlaceToWork, underscoring our commitment to providing exceptional employee experiences. In this role, you will play a crucial part in ensuring the timely delivery of DHL packages worldwide while maintaining the security of customer data. Custom Clearance is a key aspect of meeting transit time expectations, requiring you to analyze custom requirements and message specifications with relevant authorities to provide solutions that align with regulatory standards for our Business Partners in DHL Express. You will be responsible for offering third-level day-to-day operational support, investigating and resolving incidents that have not been resolved at lower support tiers. Collaboration with other IT support teams and specialists will be essential in troubleshooting complex issues, particularly concerning firmware bugs, vulnerabilities, and other technology-related challenges that may arise. As a superhero for any telecommunication or security system issues within the DHL Group environment, you will also oversee the management, proposal, and implementation of necessary changes to security devices in IT Services Data Centers, ensuring global availability of essential DHL Group services. Your expertise in security technologies such as Firewalls, Load Balancers, VPNs, Proxies, Azure, and Google Cloud will be invaluable in supporting these systems effectively. To excel in this role, you should possess strong analytical and consultancy skills, along with a solid understanding of Custom Clearance processes. Proficiency in custom messaging specifications and the ability to work independently while managing tasks efficiently under time and workload pressures are crucial. Given the multinational nature of our environment, effective communication in spoken and written English is essential for successful cross-regional collaboration with teams worldwide. In return, we offer a range of benefits to support your professional growth and well-being, including hybrid work arrangements for a balance between in-office collaboration and remote flexibility, generous annual leave of 42 days excluding public/national holidays, comprehensive medical insurance coverage for self, spouse, and two children, with the option to opt for Voluntary Parental Insurance at a nominal premium. Additionally, our in-house training programs provide opportunities for both professional and technical certifications. If you are ready to embark on this exciting journey and meet the requirements outlined above, we look forward to welcoming you to our dynamic team at DHL IT Services.,

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Solutions Consultant DHL

3.0 - 7.0 years

0 Lacs

indore, madhya pradesh

On-site

As an IT Solutions Consultant at DHL IT Services, you will be part of a global team of over 5600 IT professionals dedicated to connecting people and driving the global economy through continuous innovation and sustainable digital solutions. Our commitment to pushing boundaries in logistics reflects in our diverse and inclusive work culture across our offices in Cyberjaya, Prague, and Chennai, recognized through our #GreatPlaceToWork certification. At DHL IT Services, we are dedicated to providing IT solutions to our Business Partners with a focus on digitalization. As a member of the Data Cleansing & Classification team, you will play a crucial role in analyzing custom requirements, message spec interfaces, and providing solutions to meet regulatory standards for DHL Express. Your responsibilities will include offering third-level operational support, investigating and resolving complex incidents, collaborating with other IT support teams, and engaging with vendors to address firmware bugs and vulnerabilities. In this role, you will be the go-to expert for any telecommunication and security system issues within the DHL Group environment. You will also be responsible for managing, proposing, and implementing changes to production security devices in IT Services Data Centers globally, ensuring the availability of key DHL Group services. Your expertise in security technologies such as Firewalls, Load Balancers, VPNs, Proxies, Azure, and Google Cloud will be essential in maintaining a secure IT environment. To excel in this position, you should possess strong analytical and consultancy skills, along with a deep understanding of Custom Clearance processes. Your proficiency in custom messaging specifications and ability to work independently under pressure will be key assets. Effective communication skills in English are crucial for collaborating with teams worldwide in a multinational setting. In addition to the challenging and dynamic work environment, we offer a range of benefits to support your professional growth and well-being, including hybrid work arrangements, generous annual leave, comprehensive medical insurance coverage for you, your spouse, and children, and access to in-house training programs for continuous learning and development. Join us on this exciting journey of innovation and growth at DHL IT Services. #DHL #DHLITServices #GreatPlace #TogetherUnstoppable,

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