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DigiSME Software Private Limited logo
Software Support Specialist DigiSME Software Private Limited

2.0 - 6.0 years

0 Lacs

madurai, tamil nadu

On-site

As an IT Support Specialist, your role involves providing technical support to end users in the Indian market for HRMS software. This includes assisting users via phone calls, emails, tickets, and remote assistance. You will also be responsible for troubleshooting and resolving software technical issues, performing data migration tasks, and conducting software training for end users. Key Responsibilities: - Provide technical assistance and resolve issues related to the software - Conduct product training sessions for end users - Resolve customer technical issues in a timely and professional manner - Assist in ad-hoc projects and provide consultancy services on HRMS software - Implement best ...

Posted 5 days ago

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