Constantinople is the first of its kind: an all-in-one software and operational platform for banks. We provide our banking clients with a cloud-native infrastructure to host and manage their customers. We offer a comprehensive suite of banking products, together with all operational services needed to run a bank efficiently. Constantinople’s state-of-the-art platform eliminates the need for expensive infrastructure, and replaces manual operational and compliance processes with automation at scale. By removing the operational complexity of banking, Constantinople enables its clients to focus on its customers and the business of banking. The Role As a Senior Front-End Engineer at Constantinople, you will be responsible for building and delivering a White Label UI for the baking product. We are building a platform product, which means your work will be used by thousands of end-users and many bank customers who chose Constantinople for their banking products. As a member of the UX Squad, you will work closely with six other developers, the Product Manager, and Designers to implement new features and system capabilities. The team is responsible for the Webapp and Mobile App codebases built with React and React Native. We maintain and extend the Design System built to support the White Label products. What You’ll Do Develop new core user features for the end-user baking portal and new platform capabilities Driving and owning the projects as a solo developer or a project lead for a small inner-team Extend and maintain the White Label design system built on top of Figma and Design Tokens Write testable and reusable code by keeping good code quality Share your experience and knowledge to mentor and grow more junior developers Spike technical solutions and built Proof of Concept for new capabilities Keep learning and having fun! Who You Are 4+ years of experience as a React Native developer Experienced React, React Native and Next.js developer You have a product mindset and high attention to details Have a deep understanding of the SDLC Effectively handles complex problems and can break down projects into milestone deliverables Writes clean, maintainable code and ensure code reviews and best practices are followed You are passionate about testing and automation tools Teamwork skills that foster productive relationships, adding to the company culture Nice to have Nice to have Worked with Expo TypeScript Worked with Universal Applications codebase (React + react-native) Application Process If this sounds like the kind of opportunity you've been looking for, select the 'Apply Now' button below to submit your cover letter and resume. Use your cover letter to introduce us to you; we want to know who you are, what you've worked on and why you think you'd be a great addition to the Constantinople team. Inclusion To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Show more Show less
Constantinople is a unique software and operational platform tailored for banks, providing cloud-native infrastructure and a comprehensive suite of banking products to streamline customer management. With a focus on automation and efficiency, Constantinople empowers banking clients to redirect their attention towards customer-centric operations. As a Senior Front-End Engineer with Constantinople, your primary role involves developing and delivering a White Label UI for the banking product. You will contribute to a platform product utilized by numerous end-users and bank customers. Collaborating within the UX Squad, you will collaborate with a team of developers, Product Manager, and Designers to implement new features and enhance system capabilities. Your responsibilities extend to working on the Webapp and Mobile App codebases using React and React Native, as well as maintaining and expanding the White Label design system. Key Responsibilities: - Develop new core user features and platform capabilities for the end-user banking portal - Drive and lead projects independently or within a small team - Enhance and support the White Label design system based on Figma and Design Tokens - Write testable and reusable code while upholding high code quality standards - Mentor junior developers by sharing your expertise and experience - Explore technical solutions, build Proof of Concepts for new capabilities, and foster continuous learning Qualifications: - 4+ years of experience as a React Native developer - Proficiency in React, React Native, and Next.js - Strong product mindset with meticulous attention to detail - Deep understanding of the Software Development Life Cycle (SDLC) - Ability to handle complex problems, break down projects into manageable milestones, and deliver effectively - Advocate for clean, maintainable code, adherence to best practices, and thorough code reviews - Enthusiasm for testing and automation tools - Strong teamwork skills contributing positively to the company culture Preferred Skills: - Experience with Expo - Proficiency in TypeScript - Familiarity with Universal Applications codebase (React + react-native) If you are excited about the prospect of joining Constantinople and believe you are a suitable candidate for this role, click on the "Apply Now" button to submit your cover letter and resume. Use your cover letter as an opportunity to introduce yourself, showcase your previous work, and explain why you would be a valuable addition to the Constantinople team. Inclusion: Constantinople welcomes applicants from diverse backgrounds. If you require special assistance during the application process or need accommodations to access our website, please reach out to us. Your request will be handled confidentially, and we will promptly respond to your preferred method of contact.,
Constantinople is the first of its kind: an all-in-one software and operational platform for banks. We provide our banking clients with a cloud-native infrastructure to host and manage their customers. We offer a comprehensive suite of banking products, together with all operational services needed to run a bank efficiently. Constantinople s state-of-the-art platform eliminates the need for expensive infrastructure, and replaces manual operational and compliance processes with automation at scale. By removing the operational complexity of banking, Constantinople enables its clients to focus on its customers and the business of banking. The Role The IT Service Management Organisation is responsible for managing IT Operations and releases from the Incident and change management process to client reporting on the state of the platform. As we scale from a single banking client to operating multiple banks in parallel, having robust process procedures and tooling allows us to deploy software at pace and scale into complex banking environments. As an IT admin and Support officer reporting to the IT Service Manager as part of the Product Engineering group. You will have experience in IT Support and Help desk tooling, and will be responsible for maintaining access for our staff, patching and support of our staffs IT assets. You will be the first point of contact for internal employees, providing prompt and efficient technical support to ensure seamless operations and user satisfaction. This role is entry-level with the opportunity to expand into Incident management in our ITSM team, or Work in our Security and platform teams if you can automate and document the work to be don,e you will have the opportunity to work across a broad range of functions within our tech organisation What You Will Do Respond to and resolve technical inquiries and issues reported by internal staff through various channels, including phone, email, and ticketing system. Staff onboarding processes, including setting up user accounts, granting appropriate access rights, and providing initial training on company systems and applications. Document processes to ensure consistency and support our long-term SOC2 Compliance Design and implement fine grained access groups to allow teams to support the platform whilst minimising access risks. Automate staff onboarding and access change Process where possible. Manage Device Management for our laptop and Phone fleets (JAMF Pro and Intune) Monitor and patch staff devices. Manage SSO setup and maintenance for our collection of SAAS software Vendors. Manage and maintain user access controls, ensuring proper access levels are assigned and revoked as per company policies and regulatory requirements. Complete User access review to ensure that appropriate access for staff is maintained. Troubleshoot and diagnose software, hardware, network, and system-related problems, offering clear and concise solutions. Maintain accurate and detailed documentation of reported issues, resolutions, and support interactions for future reference and knowledge sharing. Escalate complex or unresolved issues to the appropriate technical teams or subject matter experts for further investigation and resolution. Provide guidance and training to users on the effective use of applications, systems, and tools. Stay up-to-date with the latest software updates, patches, and best practices to ensure efficient support and problem-solving. Contribute to the continuous improvement of support processes, knowledge base, and self-help resources for enhanced user experience. Support the implementation and maintenance of SOC 2 controls related to logical access, incident management, and user provisioning processes. Who You Are You will be a recent IT Graduate, ideally with 1-2 years of IT support experience You will have knowledge of Microsoft Active Directory and AWS. You are interested in automating and documenting tasks and ideally keen to progress to a Platform or IT services role. Strong technical knowledge of computer systems, software applications, networking, and troubleshooting techniques. Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences. Exceptional problem-solving and analytical skills, with a methodical approach to troubleshooting and issue resolution. Proficiency in using ticketing systems, remote support tools, and knowledge management platforms. Ability to work under pressure, prioritize tasks effectively, and manage multiple support requests simultaneously. Customer service-oriented mindset, with a commitment to delivering high-quality support and ensuring user satisfaction. Familiarity with banking regulations, security protocols, industry best practices, and SOC 2 controls is a plus. Application process: If this sounds like the kind of opportunity youve been looking for, select the Apply Now button below to submit your cover letter and resume. Use your cover letter to introduce us to you; we want to know who you are, what youve worked on and why you think youd be a great addition to the Constantinople team. Inclusion To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include and preferred method of contact, and we will respond as soon as possible.
Constantinople is the first of its kind: an all-in-one software and operational platform for banks, providing banking clients with a cloud-native infrastructure to host and manage their customers. You will play a crucial role as an IT admin and Support Officer within the IT Service Management Organization, reporting to the IT Service Manager as part of the Product Engineering group. As an IT admin and Support Officer, your primary responsibility will be to ensure seamless operations and user satisfaction by providing prompt and efficient technical support to internal employees. You will be involved in IT Support and Help desk tooling, maintaining access for staff, patching and supporting IT assets, and serving as the first point of contact for technical inquiries and issues. - Respond to and resolve technical inquiries and issues reported by internal staff through various channels. - Assist in staff onboarding processes, including setting up user accounts, granting access rights, and providing training on company systems. - Document processes for consistency and support long-term SOC2 Compliance. - Design and implement access groups to support the platform efficiently and minimize access risks. - Automate staff onboarding and access change processes where possible. - Manage Device Management for laptop and Phone fleets. - Monitor and patch staff devices. - Manage SSO setup and maintenance for SAAS software Vendors. - Maintain user access controls in compliance with company policies and regulatory requirements. - Troubleshoot and diagnose software, hardware, network, and system-related problems. - Maintain detailed documentation of reported issues, resolutions, and support interactions. - Escalate complex issues to the appropriate technical teams for resolution. - Provide guidance and training to users on applications, systems, and tools. - Stay updated with software updates, patches, and best practices. - Contribute to the continuous improvement of support processes and knowledge base. - Recent IT Graduate with 1-2 years of IT support experience. - Knowledge of Microsoft Active Directory and AWS. - Interest in automating and documenting tasks with a potential for career progression. - Strong technical knowledge of computer systems, software applications, networking, and troubleshooting. - Excellent communication and interpersonal skills. - Exceptional problem-solving and analytical skills. - Proficiency in using ticketing systems and remote support tools. - Ability to work under pressure and prioritize tasks effectively. - Customer service-oriented mindset. - Familiarity with banking regulations, security protocols, and SOC 2 controls is a plus.,
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