Condition Monitoring Advisor

Dear Job seerks,

We have openings with reputed Heavy machinery company for Condition Monitoring Advisor in Chennai location.

Contract

Long time

Mechanical engineering, Automobile engineering, Aeronautical engineering, Electrical and Electronics engineering, Mechatronics Engineering, Production/Manufacturing engineering

5 to 10 yrs

Mining background

nirmal.s@randstad.co.in

Please share your resume through whatsapp to Mr Nirmal 7401306667 in the below format.

Name

Qualification

Years of exp

Current location

Current CTC

Expected CTC

Notice Period

How many years of exp in Mining

Are you ready to work third party payroll ? yes or NO

Are you willing to relocate or ready to work in chennai location ?

Please find the details JD below.

JOB PURPOSE:

To aggregate, correlate and create customer and dealer recommendations using the 5 elements of condition monitoring in order to provide critical suggested actions to help customers lower owning and operating costs, improve availability, and reduce warranty costs. These recommendations will improve customer loyalty, increase enterprise market share, and grow parts and service sales, while reducing the customer's costs through equipment management efficiency.

JOB RELATED ACCOUNTABILITY:

• Provides equipment management services for at least 300 Product Link assets, 50 VIMS assets, or some combination of both.

JOB DUTIES:

Condition Monitoring Advisors (CMAs) will monitor the elements of S•O•SSM fluid analysis, equipment inspections, electronic data, repair history and site conditions to provide relevant recommendations as indicated by the data. This includes the following essential duties and responsibilities:

• Aggregate and correlate the five elements of condition monitoring, where all are available.
• Maintains working knowledge for each of the condition monitoring five elements with subject matter expertise in at least 3 elements.
• Provides equipment recommendations to dealers and customers.
• Uses enabling software tools & systems to prioritize and analyze condition monitoring data inputs.
• Extracts or is provided data from the appropriate business systems including customer, dealer and contractor sources.
• Provides information for equipment management lead tracking and resolution.
• Prepares standard written reports of recommendations for customers and their dealers on a monthly basis.
• Facilitates ongoing customer meetings with dealers, product groups, JSS and others as needed.
• Communicates verbal recommendations as required to customers and their Caterpillar dealers.
• Builds collaborative relationships & acts as a consultant with equipment management personnel.

BACKGROUND/EXPERIENCE:

8 - 10 years in product support and/or engineering fields, with demonstrated on-machine troubleshooting experience. Strong customer service/contact experience, communication, and organizational skills are essential to success in this position. Possess the ability to work and provide direction in a team environment, and work with diverse groups of customers and business partners. Position requires initiative and ability to resolve issues either individually or through appropriate team guidance. A degree in engineering, business, marketing and/or equivalent application experience is highly desired. Working knowledge of engines, power train, hydraulic systems, Product Link, VIMS, inspection process, equipment lifecycle planning, S•O•SSM Services, and the Service Information System is desired.

This position has been evaluated using Hay Standard Process and has taken into consideration the organizational structure and reporting relationship.