Computer Operator

A computer operator in a game zone is primarily responsible for the smooth operation and maintenance of all gaming hardware and software, providing technical support to users, and assisting with general customer service and administrative tasks. Key Responsibilities and Duties

• System Monitoring & Operation: Monitor all computer systems, game consoles, and network performance to ensure maximum uptime and a seamless gaming experience for customers.
• Technical Support & Troubleshooting: Diagnose and resolve minor hardware and software malfunctions quickly to minimize disruption. This includes addressing user issues with game access, connectivity, or equipment operation.
• Customer Assistance: Welcome and assist customers, explain game rules and safety instructions, and guide them on using the equipment. Strong communication skills are essential.
• Maintenance & Inventory: Perform routine preventive maintenance on all equipment (e.g., cleaning machines, installing updates/patches), maintain an inventory of computer supplies and spare parts, and report major issues to management or external technicians.
• Data and Record Keeping: Maintain accurate logs of system performance, incidents, maintenance activities, and user requests.
• Software Management: Install and configure software, game updates, and security patches as needed, ensuring all systems are secure and up-to-date.
• Administrative Tasks: Handle ticketing, billing, and cash/card transactions accurately, which may also involve generating reports and performing general clerical duties.
• Environment Upkeep: Ensure the game zone area is clean, organized, and safe for all patrons and staff.

Job Type: Full-time

Pay: ₹10,272.43 - ₹13,000.00 per month

Work Location: In person