Customer support- International RMV Workforce LLP

1.0 - 5.0 years

0 Lacs

haryana

On-site

Role Overview: As a Customer Success Associate, your primary responsibility will be to handle customer queries through various communication channels such as phone, email, and chat. Your focus will be on providing accurate information and solutions to customers in a timely and professional manner, ensuring high levels of customer satisfaction by delivering excellent service. Additionally, you will be required to record and update customer interactions in the system as per process guidelines and escalate unresolved issues to the concerned department following proper escalation protocols. It is essential to follow company policies, processes, and quality standards during all customer interacti...

Posted 3 weeks ago

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Customer Support - International RMV Workforce LLP

1.0 - 5.0 years

0 Lacs

haryana

On-site

Role Overview: As a Customer Success Associate, your main responsibility will be to handle customer queries through phone, email, chat, or other support channels. You are expected to provide accurate information and solutions to customers in a timely and professional manner to maintain a high level of customer satisfaction. Additionally, recording and updating customer interactions in the system as per process guidelines, escalating unresolved issues, and adhering to company policies and quality standards are crucial aspects of your role. Collaboration with team members and support managers to achieve targets is also essential. Key Responsibilities: - Handle customer queries through various ...

Posted 3 weeks ago

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Apply

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