31 Communication Channels Jobs

Role Overview: You will be a Senior Product Manager reporting to the Group Product Manager of the Customer Support domain within the Enterprise Systems & Experience (ESE) organization. Your main responsibility will be to drive the vision and strategy for enabling live engagement channels such as Chat, Schedule a Call, and Messaging Apps to enhance rep/agent productivity, improve efficiency, and customer satisfaction. You will work closely with engineering to deliver roadmap commitments and develop rolling 12-month roadmaps aligned with goals to drive impact for Autodesks Go to Market teams. Additionally, you will lead through uncertainty by proactively managing risks, partners, and guiding t...

As the Director of Project Management, you will play a crucial role in leading the project management function of the organization. Your responsibilities will include: - Expertise in project life cycle management from initiation to closure - Oversight of multi-project portfolios and large-scale programs - Deep understanding of PM methodologies such as Agile, Waterfall, and Hybrid - Strong focus on risk management and issue resolution - Budgeting and financial governance across projects - Development and implementation of project management frameworks, methodologies, and best practices - Leadership, mentorship, and management of a team of project managers and coordinators - Collaboration with...

As an Industrial Engineer at our company, you will play a crucial role in optimizing production processes and driving continuous improvement initiatives. Your key responsibilities will include: - Leading and implementing Lean manufacturing principles and methodologies such as Value Stream Mapping (VSM), SMED, and Kaizen events to enhance production processes and reduce lead times. - Analyzing current production systems to identify bottlenecks, minimize waste, and decrease setup times throughout the manufacturing stages. - Developing and implementing data analysis systems to monitor key performance indicators like OEE, cycle time, and manpower utilization, enabling actionable insights for con...

As a Public Relations Executive at a 360-degree marketing and Communication agency, your role involves developing and implementing effective public relations strategies across diverse sectors. You will be responsible for organizing and coordinating PR activities and events, defining key performance indicators (KPIs), and measuring campaign effectiveness. Collaborating with internal marketing teams, tracking campaign performance, and preparing detailed reports are crucial aspects of your job. Additionally, utilizing various communication channels, arranging media interviews, and proactively identifying media opportunities are key responsibilities. Building and nurturing relationships with jou...

As an Officer Customer Care at the disaster recovery site in Hyderabad, your main responsibility will be to effectively handle inbound and outbound calls, respond to customer queries through various communication channels, and coordinate with teams at the primary site to understand operational aspects and processes related to customer care. You will also be required to inform customers about updates and policies, analyze and report customer data to devise new strategies, foster healthy relationships with DPs/RTA & CHs, ensure a positive customer experience with CDSL, and assist Dp/RTA in addressing technical queries. - Handle inbound and outbound calls and respond to customer queries through...

As a Sales Team Manager for an assigned territory, your role involves managing, training, and guiding the sales team to achieve set sales targets. You will be responsible for monitoring the team's performance, providing motivation to meet or exceed targets, and collecting customer feedback for senior management updates. Your duties will include: - Setting achievable sales targets for the team - Monitoring and evaluating the sales team's performance - Motivating team members to achieve or surpass sales goals - Traveling to both potential and existing customers to promote company offerings and enhance brand awareness - Utilizing various communication channels to engage with customers and secur...

Zuddl is a modular platform for events and webinars that helps event marketers plan and execute events that drive growth. Event teams from global organizations like Microsoft, Google, ServiceNow, Zylo, Crowdstrike, Postman, TransPerfect and the United Nations trust Zuddl. Our modular approach to event management lets B2B marketers and conferences organizers decide which components they need to build the perfect event and scale their event program. Zuddl is an outcome-oriented platform with a focus on flexibility, and is more partner, less vendor. FUNDING Zuddl being a part Y-Combinator 2020 batch has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures...

Role Overview: As an Area Sales Manager, your main responsibility will be to increase sales within an assigned geographical area and lead a team of field sales representatives. You will play a crucial role in managing, training, and guiding the sales team in the designated territory. Setting achievable sales targets, monitoring performance, collecting customer feedback, and delivering presentations to potential customers will be key aspects of your role. Developing long-term relationships with customers and implementing effective sales management processes will also be part of your responsibilities. Key Responsibilities: - Manage, train, and provide guidance to the sales team in the assigned...

Job Description: As a help desk representative, your role will involve being the central point of contact for customers and employees to address issues, inquiries, and requests, particularly related to IT. You will play a critical part in customer support by managing and resolving issues efficiently, ultimately enhancing customer satisfaction. Key Responsibilities: - Resolving problems by providing support for customers and employees, addressing IT issues, and other concerns. - Managing requests by handling incoming inquiries and requests, transforming them into tickets for tracking and resolution. - Providing a central hub by acting as a single point of contact, which improves communication...

Role Overview: As a Lead Generation Specialist at Ecliptic Insight Ventures, your main responsibility will be to identify and generate new business opportunities, conduct market research, and engage with potential clients to boost sales growth. Your role requires you to possess strong communication skills, sales acumen, and an analytical mindset. Key Responsibilities: - Identify and generate new leads by utilizing research, networking, and outreach strategies. - Conduct market research to pinpoint potential business opportunities and target industries. - Develop and maintain a pipeline of qualified leads to provide support to the sales team. - Engage with prospects through various communicat...

About Newton School Come be part of a rocketship that's creating a massive impact in the world of education! On one side you have over a million college graduates every year with barely 5% employability rates and on the other side, there are thousands of companies struggling to find talent. Newton School aims to bridge this massive gap through it's personalised learning platform. We are building an online Institute and solving the deep problem of employability of graduates. We have a strong core team consisting of alumni from IIT's and IIM's, having several years of industry experience in companies like Unacademy, Inmobi, Ola, Microsoft - among others. On this mission, we are backed by some ...

Job Description: As a Customer Support Executive, you will be responsible for assisting customers with inquiries, complaints, and product/service support to ensure their satisfaction. Your key responsibilities will include: - Responding to customer queries through various communication channels such as phone, email, live chat, or social media. - Providing accurate information about products and services to address customer needs effectively. - Troubleshooting issues and guiding customers through solutions for their concerns. - Escalating unresolved problems to the appropriate teams for further assistance. - Maintaining detailed records of customer interactions and the actions taken to resolv...

As a Customer Service Representative, you will be responsible for managing customer queries and complaints, processing orders, modifications, and escalating complaints across various communication channels. Your role will require you to maintain a calm and professional demeanor, especially in challenging customer situations. Your work experience should ideally range from 1 to 2 years. Key Responsibilities: - Maintain a positive, empathetic, and professional attitude towards customers. - Respond promptly to customer inquiries. - Communicate with customers through different channels. - Acknowledge and resolve customer complaints. - Demonstrate in-depth knowledge of the products to effectively ...

As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction by promptly addressing their inquiries, complaints, and product/service support needs. Your proactive and customer-oriented approach will be key in providing effective resolutions through various communication channels. Key Responsibilities: - Respond to customer queries through phone, email, live chat, or social media to offer timely assistance. - Deliver accurate information about products/services to meet customer needs. - Troubleshoot issues faced by customers and guide them through appropriate solutions. - Escalate unresolved problems to the relevant teams for swift resolution. - Maintain det...

About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 3 Best Things About The Job A role where there are no limits to good ideas Client that supports and encourages innovative and exciting work Learn from the best in the business if you are willing to go over and above regular work In Three Months You would...

You will be responsible for owning sales, partnerships, alliances, and business development for multiple Education/EdTech partners in Mumbai/Bangalore to achieve business growth. Your role will involve understanding the market, building partner relations, and gaining a competitive advantage. - Conceptualizing and implementing market strategy - Achieving acquisition & growth targets - Establishing strong relationships with partners to generate leads - Business and market development - Market research and planning - Strategic direction for acquisition and sales enhancement - Promotion and coordination with cross-functional teams - Hunting and farming activities - Meeting business targets for g...

As a Business Continuity Manager at NTT DATA in Bangalore, Karnataka, India, you will play a crucial role in developing and maintaining an up-to-date business continuity program aligned with industry best practices and regulatory requirements. Your responsibilities will involve: - Conducting risk assessments to identify potential threats and vulnerabilities - Collaborating with cross-functional teams to develop and test business continuity and disaster recovery plans - Coordinating training programs to ensure preparedness among stakeholders - Establishing effective communication channels during crises to facilitate swift response - Conducting exercises to assess the effectiveness of the busi...

As a Concept Selling Specialist, you will be responsible for selling Online Advertising Solutions to Universities, Institutes, and Training Agencies and engaging in B2B Marketing & Advertising Sales. Your main task will involve developing and managing relationships with senior management at companies and educational institutes through various communication channels like email, telephone, or face-to-face conversations. Expertise in drafting proposals and preparing presentations for clients will be crucial for your success in this role. Your primary goal will be to generate Ad sales revenue by identifying and developing online/mobile advertising opportunities. Creating a strategic roadmap and ...

As the Director of Strategic Operations within the Corporate Security organization, you will report directly to the Senior Director of Legal and Corporate Administration Operations. Your primary responsibility will be to develop workforce plans, strategies, and guidance to support the 700+ associates in the organization. This includes addressing changes to policy, doctrine, force structure, and education and training requirements. - Ensure financial excellence - Implement a Corporate Security service catalog - Manage workforce capacity and critical roles - Acquire and manage necessary resources to support security goals - Establish qualification standards for all roles in Corporate Security ...

What your day looks like: Your responsibilities include owning the end-to-end lead generation cycle for top digital-first, e-commerce D2C brands, SaaS, and other potential prospects in the Indian market, focusing on those with high growth potential. Your primary objective is to consistently generate new SQLs through various communication and lead generation techniques, thereby driving and expanding the sales pipeline. This role offers an ideal opportunity for individuals seeking to build a rewarding career in sales and business development within the rapidly growing Indian fintech industry. Managing the entire lead generation cycle for digital-first, e-commerce, and D2C brands through outbou...

Job Requirements Develop and administer communication channels with Tanishq to manager her non-sale journey with the business Evolve customer propensity based resolution mechanism basis identified parameters Convert negative descriptive GMB ratings and Detractors into formal tickets and pursue closuresRun win-back campaigns for non Purple unhappy customers in coordination with the Retail team Coordinate with L&D and CEEs to cascade resolution incidences with wider relevance with an aim to educate and prevent Develop customer sensitivity indicators in CRM basis escalations, exceptions, SMT connect etc Benchmark best practices inside and outside TCL and integrate them in Tanishq Care Work clos...

As a Customer Service Assistant, your main responsibilities will include providing excellent customer support, addressing inquiries, resolving issues, and ensuring customer satisfaction through various communication channels such as phone, email, or chat. You will be the frontline support for our customers, and your ability to communicate effectively and efficiently will be crucial in maintaining positive relationships. This is a Fresher job opportunity with benefits such as Provident Fund, a Day shift schedule, and a Yearly bonus. Proficiency in Tamil is preferred for this role. The work location for this position is in person, where you will have direct interaction with customers to provid...

As a SAP C4C Functional Specialist at MKS, you will be responsible for leveraging your 4 to 8 years of experience in SAP Products, Technologies, and Modules, particularly focusing on SAP C4C (Cloud for Customer) and SAP C/4 HANA Sales, Service & Marketing Cloud. Your expertise will be utilized in various areas including implementation, support, integration, designing, configuring, customizing, and testing C4C within SAP C4C. You will play a key role in large-scale Cross-Functional projects and ensure seamless integration of C4C System with SAP ERP and Non-SAP systems. Your responsibilities will include handling C4C Sales Management activities such as Territories, Leads, Opportunities, Quotat...

During a typical day, you will collaborate across multiple digital channels to personalize each interaction with a customer. Your role will involve enhancing the bank's digital capabilities by identifying areas where current technology needs improvement to better support customer interactions. Your primary responsibility will be to provide exceptional customer service to clients. This will include responding to inquiries, resolving issues, and efficiently handling client requests. Your goal will be to ensure that each customer interaction is personalized and meets the client's needs and expectations. In addition, you will support the collaboration of internal stakeholders such as sales, oper...

Are you passionate about crafting a brand's persona and voice true to its operations by working on increasing brand visibility, managing social media content, and creating engaging content in varied formats If so, we want to hear from you! As a Brand Communication Specialist, you will be responsible for strategizing the brand's persona and marketing communication to drive results. You will manage and maintain the social media presence and engage with the audience effectively. Handling social media profiles and all communication related to them according to our brand's persona will be a key part of your role. Additionally, you will co-create engaging content in various formats for different c...