12 Communication Channels Jobs

What your day looks like: Your responsibilities include owning the end-to-end lead generation cycle for top digital-first, e-commerce D2C brands, SaaS, and other potential prospects in the Indian market, focusing on those with high growth potential. Your primary objective is to consistently generate new SQLs through various communication and lead generation techniques, thereby driving and expanding the sales pipeline. This role offers an ideal opportunity for individuals seeking to build a rewarding career in sales and business development within the rapidly growing Indian fintech industry. Managing the entire lead generation cycle for digital-first, e-commerce, and D2C brands through outbou...

Job Requirements Develop and administer communication channels with Tanishq to manager her non-sale journey with the business Evolve customer propensity based resolution mechanism basis identified parameters Convert negative descriptive GMB ratings and Detractors into formal tickets and pursue closuresRun win-back campaigns for non Purple unhappy customers in coordination with the Retail team Coordinate with L&D and CEEs to cascade resolution incidences with wider relevance with an aim to educate and prevent Develop customer sensitivity indicators in CRM basis escalations, exceptions, SMT connect etc Benchmark best practices inside and outside TCL and integrate them in Tanishq Care Work clos...

As a Customer Service Assistant, your main responsibilities will include providing excellent customer support, addressing inquiries, resolving issues, and ensuring customer satisfaction through various communication channels such as phone, email, or chat. You will be the frontline support for our customers, and your ability to communicate effectively and efficiently will be crucial in maintaining positive relationships. This is a Fresher job opportunity with benefits such as Provident Fund, a Day shift schedule, and a Yearly bonus. Proficiency in Tamil is preferred for this role. The work location for this position is in person, where you will have direct interaction with customers to provid...

As a SAP C4C Functional Specialist at MKS, you will be responsible for leveraging your 4 to 8 years of experience in SAP Products, Technologies, and Modules, particularly focusing on SAP C4C (Cloud for Customer) and SAP C/4 HANA Sales, Service & Marketing Cloud. Your expertise will be utilized in various areas including implementation, support, integration, designing, configuring, customizing, and testing C4C within SAP C4C. You will play a key role in large-scale Cross-Functional projects and ensure seamless integration of C4C System with SAP ERP and Non-SAP systems. Your responsibilities will include handling C4C Sales Management activities such as Territories, Leads, Opportunities, Quotat...

During a typical day, you will collaborate across multiple digital channels to personalize each interaction with a customer. Your role will involve enhancing the bank's digital capabilities by identifying areas where current technology needs improvement to better support customer interactions. Your primary responsibility will be to provide exceptional customer service to clients. This will include responding to inquiries, resolving issues, and efficiently handling client requests. Your goal will be to ensure that each customer interaction is personalized and meets the client's needs and expectations. In addition, you will support the collaboration of internal stakeholders such as sales, oper...

Are you passionate about crafting a brand's persona and voice true to its operations by working on increasing brand visibility, managing social media content, and creating engaging content in varied formats If so, we want to hear from you! As a Brand Communication Specialist, you will be responsible for strategizing the brand's persona and marketing communication to drive results. You will manage and maintain the social media presence and engage with the audience effectively. Handling social media profiles and all communication related to them according to our brand's persona will be a key part of your role. Additionally, you will co-create engaging content in various formats for different c...

RICAGO is a technology platform specializing in Governance, Risk & Compliance (GRC) solutions, aimed at assisting organizations in enhancing their compliance systems. Our innovative approach simplifies and automates processes related to regulatory, contractual, and internal compliance. Trusted by leading corporations across various industries including BFSI, IT/ITeS, healthcare, energy & utilities, food, retail, high-tech, and manufacturing, RICAGO enables effective management of compliance programs, contract processes, and GST compliance. Headquartered in Bengaluru, India, RICAGO is a subsidiary of Clonect Solutions Pvt. Ltd. We are currently looking for a dynamic individual to join our tea...

As an Area Sales Manager, you will be responsible for supervising, training, and guiding a team of area sales representatives. Your primary focus will be on leading and closing sales within a specific geographical territory. You will review sales data and statistics to generate reports for senior managers, identifying gaps in the territory and devising strategies to address them effectively. Your role will involve making sales presentations to both existing and potential clients, working closely with the sales team and senior area sales managers. You will play a crucial part in ensuring that the team meets the sales targets set by the company by providing necessary training and guidance. Bui...

As a Customer Service Representative, you will be responsible for managing customer queries and complaints, as well as processing orders, modifications, and escalating complaints through various communication channels. Your ability to maintain a positive, empathetic, and professional attitude towards customers at all times will be crucial for success in this role. Key Responsibilities: - Responding promptly to customer inquiries and resolving complaints effectively. - Communicating with customers through different channels to provide assistance and support. - Having a deep understanding of our products to address customer questions accurately. - Processing orders, forms, applications, and re...

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowl...

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowl...

As an Associate Director - Brand Management, you will be responsible for overseeing the strategic development and management of brand initiatives to enhance brand awareness and drive business growth. Roles and Responsibilities: Lead the brand management team in developing and executing brand strategy. Identify market trends and consumer insights to optimize brand positioning. Manage brand budgets and ensure effective allocation of resources. Collaborate with internal teams and external agencies to develop brand campaigns. Monitor and analyze brand performance metrics to measure effectiveness. Ensure brand consistency across all marketing and communication channels. Drive brand innovation and...