Commercial Loan Servicing Representative

About the role

Performs operational accounting activities related to account reconcilement and maintenance. Duties may include: providing operational accounting support to internal business groups and/or operations departments ensuring that accounts are being managed within the account policy requirements; analyzing and reviewing accounting documents for accuracy; tracing and investigating transactions to resolve questionable data and applying corrective actions when necessary; preparing various reports using online systems; preparing account reconciliation and certification; performing customer account maintenance duties; reviewing taxes.

Assists and provides guidance to lower-level Operations accounting clerks and specialists with reconciliation of complex problems. May have direct/indirect responsibility for supporting, advising, and resolving disputes for customers, clientsvendors. Acts as a subject matter expert and handles escalations, investigations. May have indirect/direct interaction with internal and external clients. Performs complex projects as requested.

Responsibilities
Analyze Commercial Real Estate property financial statements on quarterly and annual basis. Team is responsible for reviewing statements to assess the workability, spreading the income statements, occupancy updates, adjusting based on guidelines set by Commercial Real Estate Finance Council (CREFC) and document comments on Debt Service Coverage Ratio (DSCR) based on multiple criteria and property thresholds.

Essential Qualification
1.5 to 2 years of experience in Commercial Mortgage ServicingMaster's degree in finance and accountingBusiness and accounting SkillsAnalyze and interpret financial informationExcellent English comprehension, written and verbal communication skills, and interpersonal skillsGood problem solving and analytical skills & ability to accurately process high volumes of work within established deadlinesProficient in MS Office especially MS ExcelStrong Organizations skills - detail oriented. Ability to set priorities, plan and organize workDemonstrate good team player qualities.Sound risk management mindset and good understanding of complianceDemonstrates/maintains professional conduct under all circumstances

Desired Qualifications
Knowledge of GAAP Accounting and Certification in Mortgage DomainQuick learner Highly motivated individual who can work well independently and in a team environmentAbility to recognize and escalate issues to management for any process breachesAbility to multitask to accomplish tasks and meet deadlines effectivelyAbility to work quickly & accurately while maintaining acceptable standards of workmanshipFlexibility to stretch to accomplish projects timely.