Commercial Assistant Manager

The Commercial (Execution) Department plays a vital role in ensuring smooth coordination between internal departments and the customer to facilitate the timely execution and dispatch of customer orders. The key responsibilities include:

Work Responsibilities – Commercial (Execution) Department

• Receive and distribute the Work Order file to the Production, Inspection, and Planning departments.
• Scrutinize the commercial documents for completeness and accuracy.
• Identify any deviations and coordinate with the customer to obtain necessary amendments.
• Raise Advance Bills as per the terms of the order.
• Arrange for Security Deposits / Bank Guarantees as required; ensure submission and validate for any extensions or amendments needed.
• Follow up with:
• Production for delivery timelines.
• Purchase for material availability.
• Coordinate with the Inspection Department for material inspection and ensure inspection calls are sent appropriately.
• Obtain dispatch clearance from the customer, where applicable.
• Collect material dimensions from Stores for box making and packing.
• Invite and evaluate transport offers.
• Prepare and submit a Comparative Statement for transport approval by the Head of Department.
• Issue Service Orders to approved transporters.
• Arrange for insurance of materials prior to dispatch.
• Coordinate with the concerned department to update inventory part numbers.
• Verify the Packing List against the Inspection Report, periodically.
• Prepare Customer Orders in the system.
• Follow up with Stores for timely shipment.
• Generate Tax Invoices in the IFS system.
• Generate and validate the E-Way Bill.
• Follow up with the transporter for Lorry Receipt (LR) and verify upon receipt.
• Scan all relevant documents and send dispatch intimation to the customer.
• Collect all Inspection Documents.
• Prepare Inspection Documents for Spares, if applicable.
• Draft and send an Invoice Covering Letter to the customer including invoices, inspection documents, and bank guarantees.
• Share dispatch details with the customer, including docket number.
• Follow up with the customer for receipted challans, MRRs, etc.
• Ensure regular follow-up with customers for timely payment.
• Maintain and update the Outstanding Statement.
• Record and manage Customer Complaints.
• Collect EMD / SD / Bank Guarantees as required.
• Coordinate for Delivery Period Extensions, if facing delays (LD follow-up).
• Prepare all required closure statements, compile the final file, and submit it to the Head of Department for official closure.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person