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Operations Manager

Concentrix

2.0 - 4.0 years

Thane, Maharashtra, India

On-site

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role And Key Responsibilities Oversee end-to-end operations for the telecom collections process. Ensure achievement of collection targets and adherence to SLAs. Develop and implement strategies to improve recovery rates and reduce delinquency. Monitor team performance, provide guidance to Team Leaders, and drive operational excellence. Manage client relationships and ensure compliance with contract...

Posted 6 days ago

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