Collection Executive

1 - 3 years

2 Lacs

Posted:12 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position: Collection Executive – Personal Loans
Experience: 1 to 3 Years
Industry: NBFC / Fintech / Digital Lending

Role Overview:
The Collection Executive will be responsible for managing personal loan collections, ensuring timely recoveries, and maintaining compliance with company policies and regulatory guidelines.

Key Responsibilities:

  • Handle end-to-end collections for assigned personal loan accounts
  • Follow up with customers via calls, field visits, and digital channels
  • Achieve daily/weekly/monthly collection targets (bucket-wise)
  • Update collection status, PTPs, and customer interactions in the system
  • Handle customer queries related to dues, EMIs, and repayments
  • Escalate critical or delinquent cases as per process
  • Ensure adherence to RBI guidelines and ethical collection practices

Required Skills & Experience:

  • 1–3 years of experience in personal loan collections (Fintech/NBFC preferred)
  • Good understanding of collection cycles, buckets, and delinquency management
  • Strong communication and negotiation skills
  • Basic knowledge of MIS and collection systems
  • Willingness to work in field/tele-collection environments

Job Type: Full-time

Pay: ₹18,000.00 - ₹23,000.00 per month

Benefits:

  • Flexible schedule
  • Paid time off

Work Location: In person

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