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Easy Home Finance (EHFL)
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Collection Executive

Collection Executive

Easy Home Finance (EHFL)

1 - 3 years

|

2 - 6 Lacs

Posted:Just now| Platform:

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Skills Required

collection management payment collection field collections recovery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Follow up with borrowers for timely repayment of EMIs and overdue payments through field visits, calls, and other modes of communication.
Identify and prioritize high-risk accounts for proactive recovery action.
Ensure compliance with all regulatory and organizational collection policies and practices.
Maintain proper documentation of interactions with customers and collection status in system or reports.
Handle customer queries and objections regarding dues and payment structure.
Update collection MIS and provide daily updates to reporting managers.
Maintain ethical collection practices and ensure zero customer complaints.

Key Skills & Competencies:

Good interpersonal and communication skills (regional language proficiency is a plus).
Strong negotiation and persuasion skills.
Knowledge of housing loan products and recovery laws (e.g., SARFAESI Act) preferred.
Field collection experience is highly desirable.
Familiarity with MS Office and basic reporting tools.

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Easy Home Finance (EHFL)

Finance / Mortgage

Springfield

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