9 Cohesity Jobs

As a Technology Support III team member in the Infrastructure Platforms-Data Protection and Recovery product line, you play a crucial role in ensuring the operational stability, availability, and performance of our production application flows. Your expertise will be instrumental in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for both internally and externally developed systems. By fostering a culture of continuous improvement, you contribute to delivering a seamless user experience. Your responsibilities will include providing end-to-end application or infrastructure service delivery to facilitate successful business operations. You will support the day-to-day maintenance of the firm's systems, monitor production environments for anomalies, and utilize standard observability tools to address issues promptly. Additionally, you will be responsible for identifying issues for escalation, communicating effectively with business and technology stakeholders, and analyzing complex situations to anticipate and resolve incident, problem, and change management. To excel in this role, you should possess formal training or certification in Technology Support concepts along with at least 3 years of applied experience. Your expertise should extend to troubleshooting, resolving, and maintaining information technology services. Furthermore, you should have a minimum of 3 years of experience in supporting enterprise data protection products like Cohesity, Commvault, or NetBackup. A solid understanding of applications and infrastructure in large-scale technology environments, encompassing both on-premises and public cloud setups, is essential. Proficiency in observability and monitoring tools, familiarity with ITIL framework processes, and availability for late shifts, including weekends, are also required. If you have experience with general-purpose programming languages or automation scripting, it would be considered a valuable asset for this position. Your commitment to continuous improvement and dedication to operational success will drive the efficiency and effectiveness of our technology support operations.,

Job Title: L1 Support Engineer Cohesity, NetBackup & Data Domain Experience: 1 - 4 Years Work Location: Bengaluru Shift: 24x7 Rotational Type: Full-Time Job Summary: We are looking for an enthusiastic L1 Support Engineer to provide operational support and monitoring for enterprise backup environments involving Cohesity , Veritas NetBackup , and Dell EMC Data Domain . This role is ideal for candidates with foundational backup knowledge, good analytical skills, and a willingness to learn and grow in the field of data protection. Key Responsibilities: Monitor backup jobs and alerts in Cohesity , NetBackup , and Data Domain environments. Acknowledge and respond to alerts and failures. Perform basic troubleshooting steps. Check for failed/partial/completed backup jobs and escalate as needed. Log incidents/tickets in ITSM tools (e.g., ServiceNow, Remedy). Assist with basic restore requests (under guidance from L2/L3 teams). Escalate hardware alerts/failures related to Data Domain systems. Follow daily health check procedures and document status reports. Support change and incident management processes. Coordinate with cross-functional teams and provide timely updates. Technical Skills Required: Basic working knowledge of Cohesity DataProtect (monitoring, alerting, restore initiation). Familiarity with Veritas NetBackup (viewing policies, job monitoring, error handling). Basic understanding of EMC Data Domain (DDOS GUI navigation, checking disk usage, error alerts). Understanding of backup concepts full, incremental, synthetic full, retention policies. Knowledge of file system structures in Windows and Linux OS. Good communication and documentation skills. Sneha Varughese Talent Acquisition Specialist SnehaV@norwintechnologies.com 8951765583

Role & responsibilities Solid organizing and planning skills to oversee program deliverables Solid priority setting and delegation skills Solid analytical, problem solving, negotiation and organizational skills Leads end-to-end service delivery to meet contract specs and customer needs. Builds strong client relationships, manages escalations, and identifies growth opportunities. Coordinates technical teams, tracks performance, and drives continuous improvement Exp in working in IT industry monitoring and managing IT infrastructure components. Knowledge of ITIL processes. In-Depth Knowledge of Networker and its modules, Data Domain, DPA , VM backups, Data Domain, and Tape Libraries. Solid knowledge of backup and restore skills. Knowledge on Networker, Avamar, Data Domain, DPA. Experience with any scripting languages such as Perl /Shell/Python/Java, R etc. Understanding of methodologies like ITIL,. Also, client backup configuration requirements for backup agents. Good knowledge in administration and creating reports on the reporting tools like Dell EMC DPA. Backup software integration with most used applications in the industry (e.g. Backing up MS Exchange, SQL, Oracle, Lotus Notes, VMWare, DB2) Understanding of Backup and recovery Concepts and troubleshooting Candidate should have worked on Networker, Data Domain, DPA upgrades in production environment. Knowledge on VERITAS NetBackup or Avamar will be good ITIL v4 Foundation preferred Flexible to work in shifts 24x7 Strong in OS Fundamentals Windows, Linux, VMware and others. Nice to have skills PMax / VMax / PowerScale / VNX / CISCO MDS/ Brocade FCVMware, Linux, Windows, Networking Basics

Internal Job Title: Enterprise Solutions Manager Job Description The Role: 11:11 Systems is looking for a dynamic and experienced Enterprise Solutions Manager (ESM). reporting to the Manager of Premier Accounts, who will lead and manage technical service delivery for our Premier accounts. You will direct the design, implementation, and lifecycle management of 11:11 Systems solutions. As a trusted advisor, you will provide strategic business and technology support/counsel to your customers across both their production and recovery environments. As ESM, you will be responsible for relationship development and management across key internal and customer stakeholders and executives to help translate their business needs into action. What Youll Do: Document and understand the customers current, future / desired state, business goals and challenges, capabilities, and IT investments. Based on this understanding provide technical and strategic direction from initial solution design to steady state, based on industry and 11:11 Systems best practices Serve as the single point of ownership for technology solutions and coordinate resources globally to optimize customer and 11:11 Systems value Implement and manage effective governance practices and procedures across contracted scope of responsibilities (including change, incident, request, event, problem, and vendor management) Develop highly productive customer relationships and become a Trusted Advisor by providing thought leadership to help shape and grow our value to the customer Direct lifecycle management (LCM) activities to maintain up to date technical documentation, including production & recovery configurations, run books and procedures, overall solution architecture document, recovery strategies / plans and contract changes Develop recovery strategies to meet customer RTO/RPO and conduct periodic testing to document recoverability Manage service / relationship risk areas and takes steps to mitigate. Contribute to securing renewals for expiring contracts by documenting and articulating our value to the customer. Participate in engineering efforts required to develop new capabilities to meet customer requirements, document results and sample deliverables. Identify sales opportunities and collaborate with Account Executives to grow revenue. Process customer self-service sales requests when needed. Meet/Exceed SLA targets by driving service management disciplines around incident, change, and problem management. Develop content and effectively lead Monthly Service Reviews and Quarterly Business Reviews (QBRs) and other strategic client meetings requested by the customer. Work supportively with colleagues, operating in a manner that is consistent with 11:11s Code of Business Ethics and Company Values Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements. All other duties assigned. Who You Are & What Youll Bring: Bachelor's degree in Computer Science, Engineering, or a related field 10+ years of professional IT experience with at least 3 years of demonstrated experience related to Enterprise focused TAM role, Solution Architecture and Customer facing Service delivery experience within complex environments. Technology certifications preferred, such as ZCP, VMCE, MCSE, CCIE, RHCE, VCP, CCDP, Cloud etc. At least one professional certification (e.g. ITILv3, TOGAF, PRINCE2 etc.), or equivalent demonstrable skills and experience. Functional knowledge and experience supporting the following: Zerto disaster recovery solutions Veeam backup and recovery solutions Virtualization; including VMWare & Hyper-Vs Networking; including SDN, VMWare NSX, routing and switching, security, and firewalls. Storage & backup services/administration. Database; Understanding of data models and data flows in complex multitier database and application environments. Windows & Linux OS administration. BCP & DR scenarios/solutions. Knowledge of Multi-Tier Application architecture design. Strong interpersonal skills, customer service skills and communication skills. Problem-solving skills to be able to resolve technical issues. Ability to train customers to use systems and software. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Benefits: Healthcare Insurance Plan Life Insurance Paid Vacation & Holidays India Pension Scheme

Immediate needs Senior Backup Admin - COHESITY Location: Bangalore / Pune (work from office) Rotational shifts Required Skills: Atleast 5+ years into Backup Primary: Cohesity Secondary: Veritas Netbackup Data Domain (plus to have) DPA (plus to have) Avamar (plus to have) NEED CANDIDATES WITH UNDER 30 DAYS NOTICE PERIOD Share profile along with current location, notice period, ctc, ectc details on srilatha@norwintechnologies.com / 8050298494

Pls share your cv- anuradha.sharma@infinite.com JD - Backup Engineer Support Hours - US-CST Hours (9.30pm - 6.30am IST) Expertise on Cohesity Cluster configuration and Managing all Protection groups. Experience in Creating Cohesity Policies. Knowledge of storage protocols like NFS, SMB, and iSCSI. Experience with virtualization platforms like VMware, Hyper-V, and KVM. Familiarity with networking concepts such as DNS, VLANs, VPN, and troubleshooting network-related issues in backup scenarios. Experience in Cohesity Cluster Upgrade. Experience in Cohesity Views and creating runbooks. Experience in Cohesity IPMI management. Experience in Cohesity VM full recovery and Database Full Recovery. Experience in Troubleshooting Backup failures of NAS, Database Backups Knowledge on Cohesity Cluster services Yodha, Nexus, Bridge Proxy, Appollo service. Knowledge on Cohesity Ports which are responsible for Backup and restore. Documentation skills Hands on experience in planning and updating Firmware and latest Patch update Hands on experience in planning and upgrading Cohesity Agent on Unix and Windows. Experience in configuration of protection group for file system, NAS and database (Oracle DB, SQL, Postgres SQL), VMware Experience the Netapp, Active Directory, Database servers Registratation on Cohesity Cluster Perform Cluster Health checks and monitor Experience in resolving performance & capacity Issues. Experience in Updating / renew SSL certificates across the clusters Co-ordinate/suggest for renewal of Backup hardware with vendor Create suggested target backup schedule and operational plan. Manage Cohesity backup replication across sites. Experience in Configuring new Replication and Cloud Archive Targets. Customer feedback (Appreciations, CSAT survey results). KB preparation and review, Knowledge sharing & documentation. Root cause analysis / Problem Management + Capacity Management. SLA compliance for tickets. knowledge on Storage and Power shell or python automation scripts. Cohesity Certifications (e.g., Cohesity Certified Professional or Cohesity Certified Specialist). ITIL or other IT service management certifications. Support the encryption, access control, and data integrity strategies for the backup systems.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Cohesity.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cohesity. Experience: 5-8 Years.

Role Overview The Commvault L2 Backup Engineer is responsible for providing advanced operational support, troubleshooting, and administration of enterprise backup environments leveraging Commvault solutions. This role involves resolving escalated issues, maintaining backup infrastructure, and ensuring data protection and recovery processes meet organizational requirements. Key Responsibilities: Operate, maintain, and optimize enterprise backup environments using Commvault. Troubleshoot and resolve L2-level incidents, including backup failures, restore issues, and infrastructure errors. Analyze daily backup jobs, identify root causes for failures, and implement corrective actions to maximize backup success rates. Perform configuration changes, patching, and upgrades for Commvault environments as per design and compliance requirements. Collaborate with cross-functional teams (storage, virtualization, network) to resolve complex issues and support integrated backup solutions. Provide escalation support for L1 engineers and act as a technical point of contact for managed service providers and customers. Ensure backup and restore operations are aligned with data protection and disaster recovery strategies. Maintain and update documentation for backup procedures, configurations, and incident resolutions. Participate in capacity planning, utilization analysis, and optimization of backup storage resources. Support integration of various storage technologies (SAN, NAS, Object Storage) with Commvault backup systems. Prepare and deliver regular status and progress reports on backup environment health and activities. Required Skills & Qualifications Minimum 4 years of IT experience, with at least 2 years in Commvault backup administration and support. Hands-on experience with enterprise-scale Commvault deployments, including backup, recovery, and archiving. Strong troubleshooting skills for backup software, tape libraries, disk-to-disk backup systems, and SAN connectivity. Familiarity with storage protocols (NFS, CIFS, iSCSI, FC) and integration with backup solution. General knowledge of networking fundamentals and operating systems (Windows, Linux). Experience with capacity planning, utilization analysis, and backup optimization. Excellent communication, documentation, and customer service skills. Ability to work in a 24/7 or rotational shift environment as required. Preferred Skills Certifications in Commvault or other enterprise backup solutions. Experience with automation/scripting (PowerShell, Python, Shell) is a plus. ITIL Foundation or experience in ITIL-based operational environments. Exposure to other backup solutions (Veeam, Cohesity, Veritas NetBackup) and storage technologies (NetApp, Dell EMC, Data Domain).