The Managed Services Team Lead is responsible for leading and mentoring a team of technical professionals to deliver exceptional managed services to clients. This role requires a balance of some technical experience, particularly around Azure and Microsofts data & analytics tools, as well as proven people management and customer service skills. The ideal candidate will have a solid background in managing Service Level Agreements (SLAs) and ensuring the team meets or exceeds customer expectations. The Managed Services Team Lead will collaborate closely with stakeholders to enhance service delivery, streamline processes, and foster a culture of continuous improvement.. We support a wide range of data & analytics solutions, the issues your team encounter can be so diverse, if you are as passionate about Microsoft Data Analytics and Azure as we are, then the Managed Services Team might be the place for you!. We'll invest heavily in your ongoing development of management skills and technical skills through access to formal training, in-house development sessions and mentoring. We cover the cost of study for Leadership & Microsoft certification exams to make sure you reach your full potential, and you will have personal development time allocated each week to ensure you have time to learn.. Key Responsibilities:. Team Leadership and People Management. Lead, mentor, and develop a team of Managed Service Data Engineers.. Set clear objectives, provide regular feedback, and conduct performance reviews to support career growth and development.. Foster a collaborative and supportive team culture that emphasizes accountability, learning, and innovation.. Customer Service Excellence. Serve as the primary point of contact for client escalations and manage client expectations effectively.. Build and maintain strong client relationships to understand their needs and ensure consistent, high-quality service delivery.. Proactively identify and address areas for service improvement to enhance the customer experience.. Data Analytics and Technical Experience. Oversee tasks, ensuring the team is proficient in areas such as data pipeline management, monitoring, performance tuning, and troubleshooting.. Act as a technical resource for complex data issues and guide the team in resolving technical challenges.. Stay updated on industry best practices and new technologies to ensure the teams skills and knowledge remain current.. Service Level Agreement (SLA) Management. Manage and monitor SLAs to ensure compliance with client contracts and service delivery targets.. Implement processes and tools to enhance SLA adherence and optimize service efficiency.. Continuous Improvement and Process Optimization. Identify opportunities for process improvements and automation to streamline service delivery and reduce operational overhead.. Develop and implement best practices and standards for data management, security, and documentation.. Conduct regular reviews of service performance, making data-driven recommendations to improve team productivity and client satisfaction.. Qualifications:. Previous experience in data & analytics an advantage.. Proven experience in people management, with a track record of leading, motivating, and developing technical teams.. Strong background in customer service, with a commitment to delivering client-focused solutions.. Demonstrated experience managing SLAs and ensuring team accountability for service delivery targets.. Familiarity with ITIL processes, with a certification preferred.. Proficiency in relevant data analytics technologies and tools, such as Microsoft Data Analytics, Azure, Synapse, and ideally Fabric.. Excellent communication, problem-solving, and decision-making skills.. Preferred Certifications:. ITIL v4. Relevant Microsoft certifications (e.g. Data Analyst Associate, Azure Data Engineer Associate). The Managed Services Team Lead will play a pivotal role in ensuring high standards of service delivery, fostering team collaboration, and continuously improving processes to meet and exceed client expectations..

Coeo are trusted data management and analytics experts, delivering technology strategy and support for business The team have deep technical and commercial experience working with Microsoft Data Services to help our clients optimise their costs and maximise the benefits from their investments in these technologies Coeo have a strong emphasis on consulting skills, and we expect our team members to be customer facing and have a growth mind-set This role sits within our consulting team and we have clear expectations that our team members understand the importance of personal utilisation and have the ability to spot opportunities within our clients that can be passed back to our business development team. Coeo has been established for over 14 years and has exclusively focused on Microsoft technologies Our mission is to help our clients predict their future through the better use of data, technology, people and processes To do this our business has always focused on: Managed Services Database Consultancy Data Engineering and Analytics Consultancy Adoption and Change Management There has never been a more exciting time to join us, were a fast-growing professional services and managed services business Due to consistent growth, it is enabling us to expand out our project management and delivery teams. Role Overview: We are looking for an experienced Data Engineer with a strong background in SQL Server, SSIS, and Data Warehousing This role will involve developing and optimizing ETL pipelines, designing data models, and delivering scalable, high-performance data solutions that support analytics and business intelligence. Key Responsibilities: Design and maintain ETL processes using SQL Server Integration Services (SSIS). Work with SQL Server to create and optimize queries and stored procedures. Build and manage data warehouses to support reporting and analytics. Develop scalable data pipelines to support business needs. Collaborate with stakeholders to gather requirements and deliver data solutions. Monitor and optimize database and pipeline performance. Implement data management and ETL best practices. Required Skills: Strong expertise in SQL Server and SSIS. In-depth understanding of Data Warehousing and data modeling concepts. Ability to design and optimize stored procedures, functions, and complex queries. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Preferred Qualifications: Familiarity with cloud platforms (Azure, AWS, GCP) and data lake architecture. Experience with big data tools (Hadoop, Spark) is a plus. Mentoring or leadership experience is a bonus. Education & Experience: Bachelor's degree in Computer Science or a related field. Several years of hands-on experience in SQL-based data engineering. Additional Information: Hybrid working with flexible office visits in Hyderabad. Competitive compensation package with benefits such as healthcare, Gym pass, and more. Supportive and inclusive culture with career progression opportunities. Apply via our Careers page or visit our LinkedIn, Facebook, and Twitter profiles for more about Coeo. Diversity and Inclusion: Coeo is an equal opportunity employer committed to diversity and inclusion All qualified applicants will be considered.

This role sits within our consulting team and we have clear expectations that our team members understand the importance of personal utilisation and have the ability to spot opportunities within our clients that can be passed back to our business development team. Role Overview: We are seeking a Business Intelligence Developer experienced in SAP BusinessObjects and Crystal Reports The ideal candidate will be responsible for developing reports, dashboards, and analytical tools that drive business decisions and insights. Key Responsibilities: Design, build, and maintain reports using SAP BusinessObjects and Crystal Reports. Translate business requirements into scalable BI solutions. Collaborate with stakeholders to understand reporting needs and KPIs. Optimize report performance and usability. Support data analysis through interactive and static reporting tools. Ensure data accuracy and report reliability. Required Skills: Proven experience with SAP BusinessObjects and Crystal Reports. Ability to understand and analyze complex datasets. Proficiency in SQL for data retrieval and transformation. Strong communication skills to work effectively with non-technical stakeholders. Attention to detail and a proactive attitude. Preferred Qualifications: Familiarity with Power BI, Tableau, or other BI tools. Understanding of data warehousing concepts. Experience with integrating BI tools with SQL Server or other databases. Education & Experience: Bachelors degree in Computer Science, Information Systems, or related field. Several years of BI development experience with SAP BO and Crystal Reports.

Coeo is a professional services business delivering consulting and support services, we are expert in the high growth area of Microsoft data and cloud platform We have offices in Hyderabad, India and Reading, UK Our customers are typically UK based in Retail, Finance and Professional Services sectors running mission critical data applications in Azure, and leading-edge Business Intelligence and Cloud Analytics solutions We are Microsoft Gold Partners and proud to work with many UK household names including Dominos Pizza, Next, ASOS and Fat Face. Were a growing company, which has doubled in size in the last 5 years with ambitious plans for further expansion We have our HR infrastructure in place and now were looking for an HR Executive wholl support our entire employee lifecycle, as well as promoting wellbeing at work. We offer excellent benefits, a vibrant and fun work environment, fantastic colleagues, and a variety of social activities to keep things exciting. We are seeking an experienced Talent Sourcer to join our recruitment team and focus on sourcing top-tier talent for technology roles, specifically within the Microsoft data solutions The ideal candidate will have a strong background in end-to-end recruitment, with the ability to identify, engage, and attract highly skilled professionals in the Microsoft ecosystem You will play a crucial role in building a pipeline of candidates for our technology hiring needs, ensuring a seamless recruitment experience for both candidates and hiring managers. Key Responsibilities: Proactively source and engage with high-quality candidates for roles related to the Microsoft data stack (e.g., Azure, .NET, C#, Power BI, SQL ServerSynapse, Fabric, Databricks, Data modelling etc.). Collaborate closely with hiring managers to understand hiring requirements, team needs, and key technologies. Develop and execute sourcing strategies to attract a diverse pool of qualified candidates through multiple channels, including job boards, social media, LinkedIn, internal databases, networking, and direct outreach. Screen resumes, conduct initial phone interviews, and assess candidates technical skills, experience, and cultural fit for the role. Build and maintain a strong pipeline of active and passive candidates for current and future technology hiring needs. Partner with the recruitment team to ensure a seamless handover of candidates through the interview and hiring process. Track and manage candidate pipelines in the applicant tracking system (ATS) to ensure efficient recruitment workflows. Maintain up-to-date knowledge of trends and best practices in the Microsoft data stack and technology recruitment. Assist in developing and improving the recruitment process to increase efficiency, candidate experience, and quality of hire. Provide regular updates on sourcing progress and candidate activity to hiring managers and senior leadership. Required Skills and Qualifications: Proven experience as a Talent Sourcer, Recruiter, or similar role, with a focus on technology recruitment. Strong knowledge of the Microsoft data stack, including but not limited to Azure, .NET, Power BI, SQL Server, Synapse, Fabric, Databricks, and other Microsoft-related technologies. Experience sourcing candidates using a variety of tools and methods, including LinkedIn, job boards, social media, and direct outreach. End-to-end recruitment experience, including creating s, candidate screening, and managing candidates through the interview process. Strong interpersonal and communication skills, with the ability to build relationships with both candidates and hiring managers. Ability to work independently and manage multiple open requisitions in a fast-paced environment. Familiarity with applicant tracking systems (ATS) and other recruitment software. Knowledge of current recruitment trends and best practices within technology hiring. Ability to evaluate technical skill sets and qualifications against job requirements and team needs. Preferred Qualifications: Experience working with global teams or in a multinational recruitment environment. Familiarity with additional technologies in the Microsoft stack, data solutions and other enterprise-level tools. Experience in hiring for a range of technical roles, from junior developers to senior technical architects. Familiarity with diversity and inclusion best practices in sourcing and recruiting. Education and Experience: Bachelor's degree in human resources, Business Administration, or a related field, or equivalent work experience. years of experience in talent sourcing or recruiting, with a focus on technical roles. Experience in recruiting for Microsoft-related technologies is highly preferred. Other: Primarily office based but with opportunities for flexible or part time working Support for continuing professional development Diversity and Inclusion: Coeo is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees.