Company Description CGH earth xperience Hotels and Resorts . Role Description This is a full-time on-site role for a Front Office Associate at Coconut Lagoon, located in Kottayam. The Front Office Associate will be responsible for performing receptionist duties, including answering phones, greeting guests, handling cash and managing check-ins. Additionally, the role will involve providing excellent customer service, ensuring smooth and efficient operations at the front desk, and effective communication with guests and team members. Qualifications Phone Etiquette and Receptionist Duties skills Customer Service and Check-in procedures experience Strong Communication skills, both written and verbal Friendly and professional demeanor Ability to work flexible hours, including weekends and holidays Experience in the hospitality industry is a plus High school diploma or equivalent
Company - Coconut Lagoon Resort Kumarakom Role Description This is a full-time on-site role for a Food and Beverage Assistant. The role is located in Kottayam. The Food and Beverage Assistant will be responsible for assisting with food service, and providing excellent customer service. Daily tasks include setting up dining areas, ensuring compliance with health and safety standards, taking and serving orders, and ensuring a pleasant dining experience for all guests. Collaboration with the kitchen staff and other team members will be essential to ensure efficient operations and high-quality service. Qualifications Skills in and Food & Beverage and guests handling . Experience in Food Service and Customer Service Strong Communication skills Ability to work well in a team and under pressure Previous experience in the hospitality industry is a plus Any Degree or Hotel management degree