2 - 5 years

2 - 3 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

DAV Sr. Secondary school, Mogappair is looking for Cluster Supervisor to join our dynamic team and embark on a rewarding career journey
Team Leadership:
  • Provide leadership and direction to teams within the assigned cluster.
    Foster a positive and collaborative work environment to enhance team performance.
Operational Oversight:
  • Monitor and manage day-to-day operations of multiple units or locations.
    Ensure compliance with organizational policies, procedures, and quality standards.
Performance Management:
  • Set performance expectations for teams and individuals within the cluster.
    Conduct regular performance reviews and provide constructive feedback.
Collaboration with Unit Managers:
  • Work closely with unit managers to align operational strategies with organizational objectives.
    Collaborate on cross-functional initiatives and share best practices.
Resource Allocation:
  • Allocate resources effectively to meet operational needs and performance targets.
    Optimize staffing levels and schedules based on demand and efficiency.
Training and Development:
  • Identify training needs within the cluster and coordinate with HR to implement training programs.
    Support professional development and succession planning for team members.
Quality Assurance:
  • Implement quality assurance processes to ensure service or product consistency across units.
    Monitor and address any deviations from quality standards.
Customer Service Excellence:
  • Ensure a high standard of customer service across all units.
    Address customer inquiries, concerns, and escalations as needed.
Budget Management:
  • Collaborate with finance teams to manage budgets for each unit within the cluster.
    Monitor expenses and implement cost-saving measures.
Reporting and Analysis:
  • Generate regular reports on key performance indicators (KPIs) for the cluster.
    Analyze data to identify trends and areas for improvement.

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