Cloud Support Engineer

You will be responsible for the administration, maintenance, and support of On-prem Windows Server environments, AWS, and Azure cloud infrastructure. This includes managing and optimizing the performance, security, and availability of on-premises and cloud-based systems, as well as providing technical support to end-users and other IT staff. Your main responsibilities will include: On-premises Windows Server Administration: - Installing, configuring, and maintaining Windows Server operating systems such as Server 2016, 2019, 2022. - Managing Active Directory, Group Policy, and user accounts. - Implementing and managing security policies and procedures. - Troubleshooting and resolving server and application issues. - Maintaining backups and disaster recovery plans. - Patching and updating servers. - Monitoring server performance and resource utilization. Azure/AWS Cloud Administration: - Managing virtual machines (VMs), networks, storage, and other Azure or AWS services. - Implementing and managing Azure/AWS security policies and procedures. - Monitoring Azure/AWS resource utilization and performance. - Automating tasks using Azure/AWS automation tools. - Implementing and managing infrastructure as code (IaC). - Deploying and managing applications in Azure/AWS. - Working with Azure/AWS Active Directory. General IT Responsibilities: - Providing technical support to end-users. - Participating in on-call rotation. - Documenting IT processes and procedures. - Collaborating with other IT staff. - Staying current with new technologies and trends. Basic Requirements: - Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience. - Proven experience in a Windows System Administrator role, managing Windows Server 2012/2016/2019 environments. - Solid experience with cloud services administration (e.g., Microsoft Azure, AWS). Preferred Skills: - Certifications such as Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Solutions Expert (MCSE), or equivalent cloud certifications (e.g., Azure Administrator Associate, AWS Certified SysOps Administrator). - Knowledge of ITIL and industry best practices. - Familiarity with monitoring tools and services (e.g., Nagios, Prometheus, Zabbix). - Kubernetes and containerization of Windows. - Experience with virtualization technologies (e.g., Hyper-V, VMware). - Strong knowledge of systems and networking software, hardware, and networking protocols. - Experience with scripting and automation. - Knowledge of data protection operations and disaster recovery. - Ability to create a secure and robust network environment. This position does not require travel or relocation. Motorola Solutions is committed to an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. If you believe you would be a great addition to the team, even if you do not meet all the preferred skills, we encourage you to apply.,