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Onsite IT and Service Desk Head - GDS Region
EY

15.0 - 19.0 years

Thiruvananthapuram, All india

On-site

As the USS - Onsite IT & Service Desk Head in the GDS Region at EY, your role is to lead EY's USS related IT service delivery operations across GDS locations. Your responsibilities include owning the end-to-end delivery of IT services, ensuring SLA compliance, managing critical incidents, overseeing the Service Desk vendor, developing and executing GDS-specific onsite IT strategy, leading a team of onsite engineers and managers, and managing GDS region budgets for onsite IT services. You will also be responsible for ensuring compliance with EY's security, risk, and data protection standards. Key Responsibilities: - Own end-to-end delivery of IT services across EY offices under GDS region. - ...

Posted 1 month ago

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