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Cloud Operations Lead

SAP

5.0 - 9.0 years

Bangalore, All india

On-site

As a Cloud Operations Lead - ITIL Expert at SAP, you will play a crucial role in overseeing the daily operations and performance of the cloud infrastructure to ensure high-quality services for clients. Your responsibilities will include: - Overseeing the daily operations of the cloud infrastructure to ensure smooth and efficient functioning. - Leading and managing a team of cloud operations professionals by providing guidance, training, and support. - Developing and implementing best practices and processes for cloud operations aligned with ITIL standards. - Monitoring and analyzing the performance of cloud services, identifying areas for improvement, and implementing solutions. - Collaborat...

Posted 3 days ago

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Digital : Cloud Computing(Cloud Database Engineer)

Tata Consultancy Services

8.0 - 11.0 years

Pune

Work from Office

Job Description: L2 Cloud Database Engineer (Cloud Operations) Job Responsibilities Incident Resolution: Provide L2 technical support for incidents and service requests related to cloud database systems (e.g., RDS for MySQL, PostgreSQL, etc.), ensuring timely resolution to meet SLAs. Troubleshooting: Diagnose and resolve complex database-related issues, such as performance bottlenecks, connectivity problems, and data inconsistencies, by conducting root cause analysis. Performance Tuning: Monitor database performance using cloud-native tools (e.g., CloudWatch) and optimize queries, configurations, and indexing strategies to ensure optimal performance. Database Management: Perform routine data...

Posted 1 week ago

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