Cloud Operations Engineer

As a Cloud Operations Engineer for the Cloud Center of Excellence team located in Singapore, you will be carrying out pro-active operations activities across a global organization to ensure internal customers receive world class support on AWS Thales public cloud infrastructure.

A week in the life of a Cloud Operations Engineer:

• Supporting the company-defined AWS cloud strategy.
• Enjoying solving problems, working with customers, and have technical backgrounds from a variety of different fields
• Collaborating and working very closely with Site Reliability Engineering and Security teams.
• Providing general guidance on questions from internal customers to troubleshooting and reproducing complex performance issues
• Understanding of infrastructure monitoring, logging, alerting release and configuration management
• Actively participating in change and incident management processes and coordinating several stakeholders.
• Ensuring day to day world class support to internal engineering and services teams.
• Making sure about continuous Thales AWS cloud improvements.

Knowledge, Skills and Experience:

• To succeed at this job, you must have a

  strong customer focus and prior experience as a Cloud Operations Engineer or DevOps Engineer.

• You must have

  past experiences on Linux/Windows based OS, experience in monitoring/logging like DataDog.

• We would like someone to join our team who will

  have a strong customer focus and who is comfortable in an ambiguous, ever changing environment. Have experience with incident and change management process.

• We are looking for someone with

  excellent network analysis fundamentals, robust troubleshooting skills with large scale customer support systems and processes