Cloud Infra Support Engineer

Role & responsibilities

-Ability to translate application requirements into cloud architecture/infrastructure, Ability to deploy,manage, and operate scalable, highly available, and fault-tolerant architectures.

-Capability to select the appropriate services based on compute, data, or security requirements.

-Knowledge of networking concepts (e.g., DNS, TCP/IP, Active Directory, and firewalls).

-Capability to migrate on-premises workload to cloud service providers.

-Knowledge of writing infrastructure as code (IaC) using CloudFormation, JSON, YAML or

Terraform.

-Ability to troubleshoot distributed systems.

-Understanding of public cloud (GCP/Azure/AWS) infrastructure management.

-Delivering and maintaining cloud solutions in accordance with best practices.

-Experience in monitoring and auditing systems

-Define and document best practices and strategies regarding infrastructure maintenance

-Must have experience in Provisioning and Configuration of cloud resources in multi cloud(AWS/Azure/GCP) environment.

-Proficiency in any one of the cloud environment mentioned above is a must.

-Intermediate knowledge on other two platforms are desirable.

-Respond to technical issues in a professional and timely manner.

-Skills in API usage, command line interface and SDKs for writing applications. Ability to code to

implement essential security measures.

-Must have extensive experience with at least operating system: Linux, Ubuntu, Windows.

Required Skills:

-Proficiency with any public cloud with the core Infrastructure Services for AWS, Microsoft Azure

Services and Google Cloud Platform.

-Containerized Environment (EKS/AKS/GKE).

-Experience hosting an application on GCP using Compute Engine, App Engine, Cloud SQL,

Kubernetes, Engine, Cloud Storage.

-Networking principles and protocols such as IP subnetting, routing, firewall rules, Virtual Private

Cloud, Load Balancer, Cloud DNS, Cloud CDN, etc.

-Advance level hands on knowledge of AWS services such as EC2, VPC, RDS, S3, Route

53/DNS, Clustering (EKS and ECS), Log Management and IAM.

-Advanced knowledge and troubleshooting of Azure Compute Instances, Azure Storage, Azure

Backup, VNet, Subnets, NSG/ASG, IAM, Azure RBAC, SSL, Traffic Manager, Azure DNS and Load

balancers.

-Advanced hands on GCP Compute, Cloud Storage, GCP IAM, SSL Certs.

-Strong notions of security best practices (e.g. using IAM Policies & Roles, SSL, KMS,

etc.).

-Experience with configuration management tools (Terraform, Ansible, Puppet/Chef).

-Unix/Linux, Windows basic administration.

-Hands On Knowledge on Service Now, Incident Management, Change Management and other

ITIL processes.

-Good written and verbal communication skills, interpersonal and collaborative skills, and the

ability to communicate IT concepts to technical and nontechnical audiences.

-Practical problem solving and troubleshooting skills.