6936 Cloud Computing Jobs - Page 4

As a Lead Data Engineer you will be responsible for: Leading a team of talented data engineers responsible for designing, building, and maintaining scalable data pipelines and infrastructure Work closely with cross-functional teams to ensure client data systems meet the highest standards of quality and performance Lead, mentor, and develop a team of data engineers, fostering a collaborative and inclusive team environment Conduct regular performance reviews, provide feedback, and set goals for team members Identify and address skill gaps, and provide opportunities for professional development Plan, execute, and deliver data engineering projects on time and within scope Coordinate with stakeholders to gather requirements, set priorities, and define project timelines, Ensure projects align with overall business objectives and data strategy Oversee the design, development, and maintenance of data pipelines, ETL processes, and data warehouse Ensure data quality, integrity, and security across all data engineering projects, Identify opportunities for process improvements and drive initiatives to enhance the efficiency and effectiveness of data operations, Has strong conceptual understanding of Data Warehousing and ETL, Data Governance and Security, Cloud Computing, and Batch & Real Time data processing Ability to build/drive reusable frameworks that can drive efficiency of the overall data system Has executed and lead multiple projects including on streaming, batch, large data pipelines, etc Manages conversation with the client stakeholders to understand the requirement and translate it into technical outcomes, Show more Show less

Our world is transforming, and PTC is leading the way ?Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business, Our people make all the difference in our success Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible, The Cyber Security Consultant (Offensive Security) should have a strong passion for offensive security, with skills in red teaming and penetration testing The role involves working with a team focused on security monitoring, cloud defense implementation, architecture reviews, pentesting, social engineering campaigns, automation, and tool development The candidate should have a solid understanding of TTPs (Tactics, Techniques, and Procedures) and an innovative, offensive mindset The candidate will be part of the Global Information/ Cyber Security Group and will be operating from Pune This is a critical position where the candidate must provide operational readiness in a high availability environment to tackle any sort of security incidents and ensure business continuity, Job Description Execute long term offensive security engagements and identify security gaps within the infrastructure and services, Perform Recon, Weaponization, Payload Delivery and C&C techniques, Integration, Modification and Automation of Security tools by means of scripting and use of AI, Research the TTPs of various threat actors and create payloads that can emulate those threat actors, Utilizing Threat intelligence to aid red team campaigns, Execute Windows and Unix lateral movement and foothold techniques, Windows AD environment and exploitation techniques, Exploiting Web, Mobile applications, Performing security code reviews, Performing software reverse engineering and malware analysis Train employees on how to avoid falling prey to social engineering tactics and execute social engineering engagements Analyse digital forensics and be a part of incident response during a security incident Review security groups, VPC configurations, etc to strengthen the cloud infrastructure setup Participate in tabletop exercises as a part of purple teaming initiative Presenting the findings to senior management and executives, Remediate the identified security gaps by writing code, writing rules for IDS system, etc KEY COMPETENCIES: Sound Technical skills Leadership Quick decision-making capabilities, Good to assist with remediation strategies for the security findings, Persistence and follow through on tasks Demonstrates ability to follow through on multiple tasks or issues, Assumes responsibility and accountability for successfully completing assignments, Identify obstacles and overcome barriers under guidance, Flexible and adaptable to taking on new responsibilities and learning new technology, Team player who possesses excellent interpersonal skills and communication abilities, with a high degree of self-confidence, REQUIRED EXPERIENCE: 3+ yearsexperience in offensive security testing, Understanding of OWASP Top 10, MITRE attack Frameworks and Cyber Kill Chain, AV /EDR bypass is a desirable skill, Vulnerability Management, Understanding of coding skills in dot net, C, C++, Java, Web technologies and UI scripts (JS, typescript, web assembly, etc ) 2+ years of scripting skills using Go, Python, Perl, etc Understanding of AI in offensive security, 1-2 yearsexperience of writing / modifying exploit codes, 2-3 yearsexperience with commercial and open-source network/web vulnerability scanners, Extensive experience on Red Team Campaigns and Red Team Tools, Extensive experience using tools such Metasploit, C2, DNSCAT2, Caldera, Clockify etc Familiarity with various network architectures, network services, system types, network devices, development platforms, software suites & tools like Wireshark, Experience in Code review, Malware Analysis, Reverse Engineering, Fundamental understanding of computer networks and WiFi technology, Solid understanding of cloud computing, QUALIFICATIONS: - Masters/Bachelors degree in Computer Science or years of related experience+, OSCP, CRTO, CRTP, PenTest+, PNPT, Red Teams Ops, etc Life at PTC is about more than working with todays most cutting-edge technologies to transform the physical world Its about showing up as you are and working alongside some of todays most talented industry leaders to transform the world around you, If you share our passion for problem-solving through innovation, youll likely become just as passionate about the PTC experience as we are Are you ready to explore your next career move with us We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws Review our Privacy Policy here " Show more Show less

IT Security Engineer Location: Pune-Hybrid working Status: Permanent, Full Time Package: Competitive Salary (fixed), 5 Day Working Week, Flexible Working (with one-off allowance and 2 Days in the office), Development & Opportunity (Personal & Technical), Group Medical Policy, Group OPD Cover, Personal Accident Cover, Term Life Cover, 26 Days Leave + 9 Public Holidays + Buy & Sell Scheme, Referral Scheme. Why were hiring a IT Security Engineer? Were on the hunt for a IT Security Engineer as part of our companys growth. The IT Security Engineer handles security incidents and alerts, prioritizing and implementing remediation actions. They design and maintain security controls, enhance monitoring, and foster a security-first culture across the company, making significant contributions to our security posture. Who’s Instem? Well, we’re a global provider of bespoke industry leading software solutions and services, which facilitate the pre-clinical, and clinical phases of the drug discovery process. We have over fifteen products in our portfolio, used by over 700 pharmaceutical clients (including all the top 20!) Instem is a unique, solutions-based organisation. We’ve doubled in size over the last 3 years through new business and product enhancement, but also via acquisition. Our 5-year growth plan is progressive, and we need you to help us reach that next level! What’s the culture/environment like? For a global business of over 300 staff, we very much have a family feel. You’ll be part of a friendly, communal, solution based, flexible environment, where you’ll feel empowered, valued and accountable. We’ll invest in you as a person and encourage you to take part in companywide workshops for wellbeing, mental health, critical conversations, and strengths. What are you responsible for? • Process and prioritize security incidents and alerts •Design and maintain security controls for applications and infrastructure •Maintain cloud, network and device security •Enhance security monitoring and detection systems •Adherence to the Company’s Quality Management System to ensure that all work is handled Securely, Professionally and Diligently. Skills you’ll need: •Degree in Computer Science, Engineering, or Information Security •2+ years in security roles (Red or Blue team experience) •Hands-on experience with application, system, and network security •Familiarity with cloud computing, Windows and Linux administration, and TCP/IP protocols •Strong knowledge of security fundamentals and best practices •Excellent communication skills in English •Knowledge of our Quality Management System and its application to tasks associated with this role Daily, millions of lives are improved by the Instem technologies and services that have been deployed by our clients. This is a fantastic opportunity for you to help save and prolong people’s lives, by doing what you do best! An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability Instem stores and processes data using an Applicant Tracking System (ATS). Click below for more information regarding our privacy policy. #LI-PD #LI-Hybrid

COBOL, JCL, CICS, DB2, VSAM - Mainframe Developer (BRT) TBD Mainframe 3 (6-9 Years) Mandatory Skills Mainframe development expertise in COBOL, JCL, CICS, DB2, VSAM, utilities, Endeavor, debuggers, schedulers etc. Ability to perform detailed analysis for maintenance and improvement projects in the batch and online environments Employ your data security skills to keep our customers information safe You are detailed and thorough with unit, functional and regression testing Proven Experience writing COBOL/Native stored procedures is a plus You must be experienced in maintaining systems in the MVS mainframe environment. Good To Have: Knowledge on Micro-Services Architecture concepts and emerging patterns such as APIs, Web Services (REST/SOAP) Any knowledge or experience in cloud computing, and/or Java programming is a plus." Minimum Experience on Key Skills6-9 Years General Expectation1) Must have Good Communication2) Must be ready to work in 10:30 AM to 8:30 PM Shift3) Flexible to work in Client Location GV, Manyata or EGL, Bangalore4) Must be ready to work from office in a Hybrid work environment. Full Remote work is not an option5) Expect Full Return to office in 2025 Pre-Requisites before submitting profiles 1) Must have Genuine and Digitally signed Form16 for ALL employments 2) All employment history/details must be present in UAN/PPF statements3) Candidate must be screened using Video and ensure he/she is genuine and have proper work setup 4) Candidates must have real work experience on mandatory skills mentioned in JD 5) Profiles must have the companies which they are having payroll with and not the client names as their employers 6) As these are competitive positions and client will not wait for 60 days and carry the risks of drop-out, candidates must of 0 to 3 weeks of Notice Period 7) Candidates must be screened for any gaps after education and during employment for genuineness of the reasons

MESSAGING SERVICES ADVISOR applies a wide application of theories, concepts, and principles in identifying customer needs and managing and supporting systems. Providing steady state support to the messaging infrastructure, handling on-call support responsibilities, handling escalations, critical issues, server maintenance activities, mentoring team members and other day to day support operations. Expert on Messaging technologies-SharePoint on-prem servers, SharePoint Online and OneDrive support. Job Description- Provides deep subject matter expertise, advice and program delivery. Support 24x7 steady state operations-Flexible working in shifts for all required work and done during weekends. Contributes to the development of new techniques and plans within area of expertise. Thorough understanding and management of customer business needs and expectations. Provide support on day-to-day operations in managing the Messaging infrastructure of account(s). Works on abstract and complex problems requiring evaluation of intangible variables. Integrates trends, data and information into plans, deliverables and recommendations. Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent. Anticipates operational, program, and implementation issues and develops preventative measures. Applies advanced training and experience to resolve difficult client problems where standard practice has failed. Identifies, structures, and delivers services that enable business processes. May develop automated methods needed to implement recommended solution. Performs root cause analysis on failed components and implements corrective measures. Designs and implements load testing and disaster recovery scenarios. Candidates must have exceptional customer service, problem solving, and communication skills Possess the ability to work independently with minimal management supervision and with a global team of engineers Strong team player with ability to work in a team and as individual contributor Strong organizational and documentation skills Technical Skillset- Health checks, server capacity management and proactive configuration management support Security hardening and patch/update management support High-availability components support Service Management and Service Level Management Collaboration components configuration management Search engine configuration management Content management configuration support

Leads the NTT DATA team Serves as single point of escalation throughout the engagement. Accountable for delivery of NTT DATA services Provides guidance and support across the team as needed, including partnering with GS on migration strategy where needed Responsible for planning, execution, and successful completion of the migration, ensuring minimal disruption and optimal outcomes. Coordinates all activities related to the migration, including resource allocation, task management, and communication among various teams and stakeholders.

What your day-to-day will look like: Provide timely, accurate, and high-quality support for escalated customer issues Diagnose, troubleshoot, and determine when to further escalate issues, tracking them to resolution Work directly with Product and Engineering teams to resolve complex support challenges Participate in training exercises for existing customers to enhance product adoption Document all customer interactions using standard tools and create comprehensive audit trails Build and maintain a knowledge base for frequently asked questions and release notes Communicate product impact to internal stakeholders and act as a customer advocate Grow and maintain a strong team of Application Support professionals, mentoring and developing resources to build skills and progress to higher levels within the organization. Monitor and measure metrics to ensure team members are meeting expectations. Oversee the use of standard process workflows by team, analyze team statistics, and prepare reports. Hire, develop and retain top-level resources for your team, ensuring that they deliver high-quality work, according to our companys values, and continue to grow their careers within the company. Guide team members along escalation path for issues and projects Ensure that your team is well-informed about new features, tools, and changes to our products by leading discussions and coordinating training. Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units as needed. Required Qualifications: 7 - 10 years of demonstrated experience supporting multiple SaaS products Strong troubleshooting skills and ability to navigate challenging customer conversations Excellent written and verbal communication skills Proven ability to prioritize and manage a varied queue of customer escalations Experience in creating and maintaining process documentation Ability to work both independently and as part of a team Commitment to getting things done and taking ownership Preferred Qualifications: Experience managing a team Experience as a subject matter expert in multiple product offerings Strong customer relationship management skills Proactive communication skills, both with customers and internal stakeholders Familiarity with commercial real estate operations and technologies Experience in creating and delivering customer training materials Interest in PropTech or related industries Fluency in French and/or Spanish

We are looking for a Chief Technology Officer (CTO) to provide sound technical leadership in all aspects of our business. He will be responsible for overseeing the development and dissemination of technology

Preferred Experience: Knowledge of Windows 2003/2008/2012/2016/2019/2022 Servers (Must Have), Server installation, configuration, Active Directory Management (OU/GPO/Forest and domain config and etc), Hyper-V / Vmware - Deployment and management of hyper V VMs, Disk Administration: Shrink Partitions & Share Drives, Disk Quotas, DFS, Patch management, Troubleshooting skills in OS & Hyper-V related. Hand-on knowledge of various RAID technologies (RAID 0+1, RAID 1, RAID 5, etc.), Knowledge of Clustering (geo cluster, multimode passive/active). Working Knowledge of File and Print servers, Knowledge on server management tools, Log monitoring/maintenance, and Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Powershell, scripting, and automation experience is a plus. Fundamental understanding of emerging technologies, including Containers and PaaS solutions Able to work on On-Call rotations Able to work independently in a project scenario and do POCs. Experience handling P1/P2 calls and escalations Able to write quality KB articles, Problem Management articles, and SOPs/Run-books Passion for delivering timely and outstanding customer service Able to Help L1 staff in support Great written and oral communication skills with internal and external customers Basic Qualifications: 7+ years of overall operational experience 3+ years of AWS/Azure experience 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model 2+ years scripting Preferred Certifications: AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications Azure Administrator Associate/Solution Architect Certifications Four Year BS/BA in Information Technology degree or equivalent experience

Preferred Experience: Solid understanding of cloud computing, networking, and storage principles with focus on Azure. Cloud administration, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Independently work on issue resolutions, service requests and change requests following the ITIL process. Exposure to container deployments and container orchestration tools. Should have good experience in troubleshooting cloud platform level issues. Strong scripting skills. Experience in IaC and automated deployments using Azure pipelines or Terraform is a required. Ability to work closely with senior managers / consultants on new project requirements & should independently work on technical implementations. Able to work on On-Call rotations and provide shift hours support at L2 level Able to work independently in a project scenario and do POCs Experience in updating KB articles, Problem Management articles, and SOPs/Run-books Passion for delivering timely and outstanding customer service Able to Help Level 1 staff in support Great written and oral communication skills with internal and external customers Basic Qualifications: 6+ years of overall operational experience 4+ years of Azure/AWS experience 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model 1+ years DevOps/scripting/APIs experiencePreferred Certifications: Azure Administrator Associate and/or Expert certification is preferred. DevOps / Terraform certification is a plus Four Year BS/BA in Information Technology degree or equivalent experience

Job Description: Cloud Infrastructure Management: Manage cloud infrastructure (e.g., AWS, Azure, GCP) and optimize resource usage.Implement cost-saving measures while maintaining scalability and reliability. Configuration Management:Manage configuration management tools (e.g., Ansible, Puppet, Chef) to ensure consistency across environments. Automate configuration changes and updates. Security and Compliance:Own security policies, implement best practices, and ensure compliance with industry standards. Lead efforts to secure infrastructure and applications, including patch management and access controls. Collaboration with Development and Operations Teams: Foster collaboration between development and operations teams, promoting a DevOps culture. Be the go-to person for resolving cross-functional infrastructure issues and improving the development process. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery plans and procedures.Ensure business continuity in the event of system failures or other disruptions. Documentation and Knowledge Sharing: Create and maintain comprehensive documentation for configurations, processes, and best practices.Share knowledge and mentor junior team members. Technical Leadership and Innovation: Stay up-to-date with industry trends and emerging technologies.Lead efforts to introduce new tools and technologies that enhance DevOps practices. Problem Resolution and Troubleshooting: Be responsible for diagnosing and resolving complex issues related to infrastructure and deployments.Implement preventive measures to reduce recurring problems. Performance Optimization:Continuously improve system performance and resource utilization. Conduct capacity planning and scalability assessments. Incident Response: Lead incident response activities, including root cause analysis and remediation.Be available for on-call support as needed.

About Habilelabs: At HabileLabs Pvt. Ltd., headquartered in Jaipur, we are a premier software product development and IT service provider, dedicated to helping businesses thrive in the digital era. Since 2016, we have been at the forefront of delivering innovative software and IT solutions that transform digital presence, automate processes, and enhance operational efficiency. Our expertise lies in developing engaging web and mobile applications, while leveraging cutting-edge technologies such as AI and cloud computing to provide exceptional value to our clients. With a team of over 200 talented professionals, we are passionate about delivering excellence in every project. Our solutions are designed to not only meet but exceed client expectations, ensuring seamless operations and empowering businesses with a competitive edge. Our global presence, including offices in Canada, the USA, Gurugram, and Mumbai, enables us to serve more than 160 clients across the globe, with a remarkable 95% client retention rate. Job Title: Business Development Executive Experience: 3 4 years Location: Mumbai (Vashi) About the Role: We are seeking a dynamic and results-driven Business Development Executive with 3 4 years of experience in IT software services/products. The ideal candidate will be responsible for driving business growth by identifying new opportunities, building client relationships, and achieving sales targets. Key Responsibilities: Lead Generation & Qualification: Identify, research, and qualify potential leads through targeted outreach via phone calls, emails, and digital platforms. Customer Engagement: Build and maintain relationships with prospects by understanding their business needs, pain points, and purchasing motivations. Sales Presentations & Product Demos: Effectively communicate product or service benefits to prospects, conducting compelling product demonstrations that address their challenges with tailored solutions. Pipeline Management: Maintain an active sales pipeline, tracking progress and updating CRM systems with accurate and timely data. Sales Conversion & Negotiation: Drive sales closures by negotiating pricing, terms, and contracts while ensuring a smooth buying experience. Collaboration: Work closely with the sales and marketing teams to develop and refine sales strategies that align with revenue objectives. Market Awareness: Stay informed about industry trends, competitor activities, and market conditions to identify new sales opportunities. Customer Service: Provide excellent post-sales support, addressing client inquiries and concerns to foster long-term relationships. Continuous Improvement: Participate in sales training programs and ongoing learning initiatives to enhance sales techniques and product knowledge. Performance Metrics: Consistently meet or exceed sales KPIs, including call volume, lead conversion rates, and revenue targets. Requirements: Bachelor s/Master s degree in Business, Marketing, IT, or related field. 3 4 years of proven experience in business development/sales within an IT software company. Strong understanding of IT services, software solutions, and digital technologies. Excellent communication, presentation, and negotiation skills. Ability to work independently with a target-driven mindset. Experience with CRM tools and MS Office.

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you ll find your place here. We value winning together while learning, having fun, and making a profound difference for the dreamers and builders in the world. Position Overview: We are looking for a User Researcher who is passionate about deeply understanding our customers needs, context, and motivations. You will accelerate innovation and drive value by bringing these insights to everything we do at DigitalOcean. As a User Researcher at DigitalOcean, youll join a dynamic team dedicated to revolutionizing cloud computing and AI. Reporting to the Manager of User Research, you will act as a critical link between our users and our business. Youll work with product and design teams to guide the future of our business by generating actionable insights that ensure our products and services meet the everyday needs of our users. Youll lead research for critical customer journeys and products, serving as a strong advocate for applied research and a user-centered mindset across the organization. In addition to leading tactical studies, you will contribute to strategic, continuous research programs that elevate overall "customer intelligence" across the organization. Working with your fellow researchers and strategy leaders, youll also help shape the teams culture, ways of working, and approach to ResearchOps. What You ll Do: Lead Research from End-to-End : Manage every step of the research process, from study planning and participant recruiting to conducting activities, analysis, and reporting. Generate Actionable Insights : Partner with product managers and designers to scope and lead tactical research that drives decisions and helps teams understand user needs. Influence and Advocate : Create impactful deliverables that clearly communicate your findings and recommendations, spurring teams to action. Youll serve as an advocate for user exposure, empowering peers to center the customer experience in their daily work. Contribute to Our Research Practice : Help build and improve research practices, methods, and guidelines. You will also contribute to our centralized research library, increasing the accessibility and impact of every insight. What You ll Add to DigitalOcean: BS or MS in Interaction Design, Cognitive Science, HCI, Anthropology, Psychology, or equivalent experience 3-5 years experience planning, conducting, and communicating the findings from user research for digital products and services, ideally with a focus on technical users A strong ability to understand and articulate user needs, as well as to generate and communicate compelling & actionable insights A strong understanding of the digital product lifecycle and the ability to collaborate successfully with designers, technical & business teams Proven knowledge of an array of quantitative and qualitative research methodologies and how to combine them to generate the most actionable insights Excellent communication and storytelling skills, with the ability to influence leaders as well as peers Ability and interest in running short-term tactical studies to inform rapid product iteration, with some experience and desire to plan and run strategic research with a longer time horizon and wider impact Familiarity with qualitative and quantitative data collection and analysis tools, including Qualtrics, GreatQuestion, GetFeedback, Amplitude and Looker A proven track record in conducting mixed-method research studies and an ability to demonstrate the impact of research An interest in collaborating closely with cross-functional teams and colleagues from across the organization Why You ll Like Working for DigitalOcean We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This job is located in Hyderabad, India #LI-Hybrid

SUMMARY Experience : 10+ Location : Electronic City, Bangalore Leadership and Strategy Develop Container platform roadmaps and strategies for growth based on business needs Engage in and enhance the complete service lifecycle from conceptualization and design to implementation and operation Identify the growth path and scalability options of a solution and include these in design activities Solution Design, architecture and Planning Gather requirements, assess technical feasibility, and design integrated container solutions that align with business objectives. Architect and optimize the technical solutions to meet the requirements of the customer. Identify the potential challenges and constraints that impact the solution and project plan. Opportunity assessment Respond to the technical sections of RFIs/RFPs and Lead proof-of-concept engagements to a successful conclusion Utilize an effective consultative approach to advance opportunities Innovation and Research Stay abreast of emerging technologies, trends, and industry developments related to Kubernetes, containers, cloud computing, and Security. Develop best practices, Accelerators and Show & Tell for Container platform solutions and integrations. Customer-centric mindset Strong focus on understanding customer business requirements and solving complex cloud technology issues Be the trusted advisor, delight customers, and deliver exceptional customer experiences to drive customer success. Communicate complex technical concepts and findings to non-technical stakeholders Team Collaboration Collaborate with cross-functional teams, including system administrators, developers, data scientist and project managers, to ensure successful project delivery. Understands the roles and effectively engages other teams and resources within the company Mentor and train new team members and lead the way in participation in tech talks, forums, innovation. Performance Optimization and Troubleshooting Troubleshoot and resolve technical issues related to complete solutions. Identify performance bottlenecks and provide remediation's. Project Delivery Ability to lead technical projects by gathering the requirements, preparing the architecture / design and executing it end to end. Must be able to bring clarity and drive complex projects involving multiple stakeholders Solid business acumen and ability to converse with clients on issues and challenges Qualifications Bachelor’s/master’s degree in computer science, Information Technology, or a related field Proven experience as a Solutions Architect and Container platform Expert, or similar role, with expertise in designing and implementing complex solutions Red Hat Certified Specialist in Containers and Kubernetes (RHCSA, RHCE), CNCF certification - CKA, CKAD, CKS is preferred Typically, 10 years of experience in delivering complex Container platform projects Technical Skills Container Technologies and Orchestration Platform In-depth knowledge and hands-on experience with containerization technologies like Docker,or Pod-man In-depth knowledge and hands-on experience with at least two (2) of the container orchestration technologies like CNCF Kubernetes, Red Hat OpenShift, SUSE Rancher RKE/K3S, Canonical charmed Kubernetes or HPE AI Essentials Linux Knowledge and experience with Linux System Administration, package management, scheduling, boot procedures/troubleshooting, performance optimization, and networking concepts Good knowledge and hands-on experience with at least two various Linux distributions like RHEL, SLES, Ubuntu, Debian. Virtualization Good knowledge and hands-on experience with virtualization technologies like KVM, OpenShift virtualization Programming Languages Good experience with Programming like python, Good experience withScripting languages like bash Cloud Platforms Good knowledge and hands-on experience with OpenStack cloud solutions Good Knowledge with any of the public cloud container services- AKS, EKS, GKE Understanding of cloud infrastructure and services for scalable AI deployments. Good understanding of Cloud Security and Observability Storage Indepth knowledge and hands-on experience with CSI drivers Good knowledge of storage concepts - Block,File and/or Object Storage (like Minio) Networks Good knowledge of network protocols like TCP/IP, S3, FTP, NFS, or SMB/CIFS Good knowledge of DNS, TCP/IP, Routing and Load Balancing GPU Knowledge of GPU technologies, NVIDIA GPU operator, NVIDIA vGPU technology

ABS is seeking a Sr. Performance Test Engineer to provide Performance Test Engineering services to different customer facing applications. This position will be responsible for inclusive but not limited to Capturing applications current performance, Scripting, Result analysis to pinpoint bottlenecks and provide suggestions for performance improvements, develop performance baseline (SLA), Infrastructure monitoring, Thresholds setup, Alerting, and Azure cloud migration support. Our goal is to improve overall customer satisfaction. Are you a talented communicator with passion for technical topics? Do you like to solve a variety of problems with and for your customers? Then this is the right challenge for you. What You Will Do: Participate in software and system performance analysis, tuning, and demand/capacity planning for business critical, large scale, and high availability applications. Manage the availability, scalability, security, and performance of applications. Play a key role in infrastructure provisioning, system configuration, and deployments. Models technical requirements to evaluate performance impacts. Develop performance test scenarios and scripts by analyzing application and usage patterns. Run scripts and analyze performance test results to evaluate impact on production infrastructure and make comparisons with previous release benchmarks. Review test executions to confirm that performance tests are valid and operating as expected. Identify issues in the test execution, test data, and performance environment that are impacting tests. Perform in-depth technical root cause analysis for high priority issues spanning all technology layers/stacks and engage developers, product, architecture teams as appropriate for resolution. Provide tuning recommendations to resolve complex performance issues (response time, throughput, Heap, CPU and garbage collection, etc.). Analyze performance issues by looking at heap dumps, thread dumps, CPU, and memory usage metrics. Provide tuning recommendations for heap, CPU, thread related application issues. Solve problems, analyze performance issues, and provide solutions. Works with cross functional project teams to define performance metrics and acceptance criteria. Mentors less experienced performance Test Engineers. What You Will Need: Education & Experience: A minimum of 5-8 years of previous related work experience. Bachelor s degree or recognized equivalent, preferably in Computer Science or a related field, from an accredited university or equivalent industry experience. Advanced degree or comparable on-the-job experience is also required. Strong leader in QA Process and Strategies to remodel Performance Testing plan from scratch. Capable of creating scripts & scenarios, running and analyzing test results in JMeter/NeoLoad/LoadRunner tool, configuring monitoring tool e.g. Log Rocket, Datadog, AppDynamics and setting up agents in application and Database servers. Experience with DevOps and CI/CD pipeline (ADO, Bamboo, Jenkins, Harness etc.). Experience in Performance analysis of Microservices and Java Applications. Working knowledge across all major tiers and technologies associated with distributed web applications. Strong in Cloud computing (Possibly certified AWS or Azure practitioner). Knowledge, Skills & Abilities : Strong background in SDLC and Agile (Scrum) software development methodology. Hands on experience with load, performance, accessibility, stress, and security testing. Expertise with various programming languages (C#, Java Script, JSON, AJAX, HTML5, etc.). Strong problem solving, multi-tasking abilities, excellent presentation skills. Experience with Unit, API, and Web performance testing in a variety of tools. Experience with at least one system monitoring tools for example Datadog, Log Rocket, Dynatrace, New Relic, AppDynamics etc. Hands-on experience with REST APIs and command-line interface (CLI) testing. Understanding of PaaS & SaaS environments and tools like Terraform, Ansible, Kubernetes, Docker, and cloud platforms. Reporting Relationships: Will report to Sr. Manager, Quality Assurance or Director. Working Conditions: The work environment will primarily be an air-conditioned office setting requiring the employee to sit for prolonged periods while concentrating on a computer screen.

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager Job Description & Summary At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance. In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary A career within Consulting Services will provide you with the opportunity to help our clients leverage transformation to enhance their customer experiences. *Responsibilities: 10+ years in having worked on Healthcare Technology projects Experience preferred in the following areas of Healthcare technology strategy development, healthcare analytics, informatics, implementation/project management experience in Healthcare systems/ERP systems / EMR / EHR / HIMS / LIMS *Mandatory skill sets Candidates should have good command in business analysis and communication (both written and verbal). Candidates having experience with premier management consulting firms/ MNCs or with technology strategy are preferred. Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist Strong conflict resolution skills Superb organizational skills to be able to coordinate complicated projects. *Preferred skill sets Experience in ERP IMplementation *Years of experience required Minimum 10 years of experience plus MBA is required for the role Overall experience can vary between 10 - 14 Years Education Qualification Work experience in IT & ITeS/Software product companies preferred B.E/B.Tech + MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Health Care Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Coaching and Feedback, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, E-Commerce, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Influence, Information Technology Applications, Intellectual Curiosity {+ 19 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

ABS is seeking a Quality Assurance Architect (SDET ) position to provide Quality Assurance Testing services to organization s multiple product lines. This position will develop and execute quality improvement roadmaps, act as ambassador of quality assurance by creating robust Test Plan & Test Strategy followed by developing automation framework, pipeline creations and execution of the script along with SQL script development, data validation, quality metric tracking, and implementation & maintenance of Quality Assurance best practices and testing standards across the business unit. Are you a talented communicator with passion for technical topics? Do you like to solve a variety of problems with and for your customers? Then this is the right challenge for you. As a Quality Assurance leader, you will be part of a global quality management team striving for delivery and quality of outstanding products and services. What You Will Do: Create and execute test strategy and industry standard Automation test plans for better quality and efficiency for Software products. Collect requirements to develop testing guidelines and procedures for functional, regression, and end-to-end testing through automated testing solutions. Assist functional leadership to help build the core competencies of the team members. Analyze business use cases to find gaps in current test coverage and design documents for further improvement. Independently determine most effective engineering solutions to meet business requirements. Analyze the applications, identify testing goals and determine best possible automation testing tool and framework for the organization. Design, maintain, and enhance existing test automation framework, develop test automation APIs and scripts in POM framework, and maintain and enhance the current framework to support a continuous integration environment with an automated smoke and regression test suite. Document coding standards and perform Code Reviews periodically. Develop automation project proposal with Return Over Investment (ROI) over time. Build CI/CD pipeline to enable automated test execution on each build to provide continuous feedback to the development team. Ensure high quality test and code coverage with custom coding, maintainability of scripts, reliability of equipment and tools, and overall robustness of testing efforts. Coordinate and collaborate with the onshore/offshore external team members to automate test scripts, run the test suites, and analyze and visualize the findings. Enhance and achieve maximum possible test coverage for functional, automation, system, and regression testing. Perform webservice testing and develop automation scripts in SoapUI/Postman for Rest Assure APIs, and SQL Procedures. Build test plan and automation framework to execute tests on a variety of mobile platforms. Mentors and train less experienced automation Test Engineers to fill the knowledge gaps required to meet Industry Standard Quality standards. What You Will Need: Education & Experience A minimum of 12-15 years of previous related work experience. Bachelor s degree or recognized equivalent, preferably in Computer Science or a related field, from an accredited university or equivalent industry experience. Advanced degree or comparable on-the-job experience is also required. Strong leader in QA Process and Strategies to remodel Automation Testing practice from scratch. Strong in Cloud computing (Possibly certified AWS or Azure practitioner). Able to lead a globally distributed team. Experience with DevOps and CI/CD pipeline (Jenkins, ADO, Bamboo, Harness etc.). Hands-on experience with multiple test automation tools and technologies inclusive but not limited to Playwrights, Selenium, Katalon Studio, Test Grid, Test parallelization, POM, TestNG, and Junit, Cucumber (TDD/BDD) etc. along with building automation framework from scratch. Experience with Sauce Lab or Browser Stack tools for remote test execution. Solid background on repository & version controlling systems e.g. BitBucket, GitHub etc. Knowledge, Skills & Abilities Strong trainer and administrative experience to lead a larger Team of SDET engineers. Strong background in SDLC and Agile (Scrum) software development methodology. Hands-on experience with all kinds of testing phases. Expertise with various programming languages (C#, Java Script, JSON, AJAX, HTML5, etc.). Experience with Unit, API, and Web automation testing in a variety of tools. Experience with at least one system monitoring tools for example Datadog, Log Rocket, Dynatrace, New Relic, AppDynamics etc. Hands-on experience with REST APIs and command-line interface (CLI) testing. Understanding of PaaS & SaaS environments and tools like Terraform, Ansible, Kubernetes, Docker, and cloud platforms. Strong problem solving, multi-tasking abilities, excellent presentation skills. Reporting Relationships: Will report to Sr. Manager, Quality Assurance or Director. Working Conditions: The work environment will primarily be an air-conditioned office setting requiring the employee to sit for prolonged periods while concentrating on a computer screen.

SUMMARY Job Title: Sr. DevOps Engineer Location: Hyderabad, India About Us: is a leading real estate company dedicated to delivering innovative solutions and exceptional services to our clients. We are committed to leveraging cutting-edge technology to enhance our services and drive business growth. We are seeking a highly skilled Senior DevOps Engineer to join our team and help us optimize our cloud infrastructure and deployment processes supporting our Web applications. Job Summary: As a Senior DevOps Engineer, you will play a critical role in designing, implementing, and managing our cloud infrastructure on Microsoft Azure. You will work closely with development and operations teams to streamline deployment processes, enhance system reliability, and ensure the security of our applications. Your expertise in Azure services, DevOps practices, and infrastructure as code will be essential in driving our cloud initiatives. Key Responsibilities: Infrastructure Management: Design, implement, and manage scalable and secure cloud infrastructure on Microsoft Azure, utilizing services such as Azure App Services, Azure Key Vault, Azure Application Gateways, and Load Balancers. CI/CD Pipeline Development: Develop and maintain continuous integration and continuous deployment (CI/CD) pipelines using Azure DevOps to automate application deployment and improve release cycles. Infrastructure as Code: Utilize Terraform to define and provision infrastructure, ensuring consistency and repeatability across environments. Security Implementation: Implement security best practices for cloud applications, including the use of Azure Key Vault for secrets management and configuring Web Application Firewalls (WAF) using Cloudflare or Akamai. Performance Optimization: Monitor and optimize application performance and availability, leveraging Azure monitoring tools and CDN solutions to enhance user experience. Automation : Automate manual processes and workflows to improve efficiency and reduce deployment times. Collaboration: Work closely with development teams to understand application requirements and provide guidance on best practices for cloud deployment and management. Troubleshooting and Support: Identify and resolve infrastructure and deployment issues, providing support for production systems and ensuring high availability. Documentation and Training: Create and maintain documentation for infrastructure configurations, deployment processes, and operational procedures. Provide training and support to team members on DevOps practices and tools. Qualifications: - Bachelor’s degree in Computer Science, Information Technology, or a related field. - 7+ years of experience in DevOps engineering or a related role, with a strong focus on cloud computing using Microsoft Azure, AWS. - Proficiency in Azure services, including Azure App Services, Key Vault, Azure Application Gateways, Load Balancers, API Management, Storage, etc. - Experience with Azure DevOps for CI/CD pipeline development and management. - Strong knowledge of Infrastructure as Code (IaC) using Terraform/Terraform Cloud. - Familiarity with Web Application Firewalls (WAF) and CDN solutions, such as Cloudflare or Akamai. - Experience with containerization technologies (e.g., Docker, Kubernetes) is a plus. - Strong scripting skills in languages such as PowerShell, Bash, or Python and source control management. - Excellent problem-solving skills and the ability to work in a fast-paced environment. - Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: AWS Cloud Management . Experience: 3-5 Years .

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: EMC Storage Implementation & Maintenance . Experience: 5-8 Years .

Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Overview This Network Support role is a critical first-level operational position responsible for ensuring performance, and security of network infrastructure. It demands Cisco CCNA certifications, along with experience in DNS and DHCP. Key responsibilities include troubleshooting outages, implementing/maintaining Cisco, Brocade, Fortigate, and Aruba devices (Firewalls, Routers, Switches, Wi-Fi), and managing complex networking concepts like MPLS and VPNs. Key Skills: a) Required Minimum 2yrs for L1, Minimum 3 Years for L2 experience in Network Support b) CCNA Certificate is must c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >In the Location Option Select Others >When BoT Asks you to enter job code, Enter 70 Job Description: Provide first level support on both network outages and network-related projects. Minimum 2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA is Mandate Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams.

As an experienced Solution Architect at General Technologies, you will be responsible for the architecture, design, and implementation of complex and highly available solutions. Your role will involve working closely with the sales team to create solution options and estimates for cloud migration projects. Here are the key responsibilities: - Utilize your IT experience with pre-sales solution experience. - Demonstrate recent experience in architecture, design, and implementation of complex solutions. - Perform datacenter workload migrations towards Azure. - Showcase strong expertise in Cloud Computing, Server/Datacenter virtualization, Storage, Information Security, and Network. - Exhibit experience in enterprise-wide architectural governance, architecture decisions, exceptions, and standards. - Provide scalable designs for migrating SAP applications to AWS, Azure, and private clouds. - Collaborate with customer point of contacts and internal teams to optimize delivery. - Document standard operating procedures with appropriate controls for smooth delivery. - Evangelize and execute best practices on cloud migration projects. - Create deliverables such as solution design, hardware sizing, and disaster recovery plans as part of cloud migration projects. In addition to the above responsibilities, you should meet the following minimum requirements: - Possess extensive knowledge of computer systems, operating systems, system security measures, database management, and web platforms. - Have a background in both hardware and software. - Demonstrate excellent ability to communicate technical information to non-technical individuals, especially in management roles. - Hold a degree in computer science, information technology, software engineering, or a related field. Join General Technologies to contribute your expertise and experience in shaping innovative solutions and driving successful cloud migration projects.,

**Role Overview:** You will work in the area of Software Engineering at Capgemini, where you will be involved in the development, maintenance, and optimization of software solutions and applications. Your responsibilities will include applying scientific methods to analyze and solve software engineering problems, developing and applying software engineering practice and knowledge, and supervising the work of other software engineers. Your role will require original thought, judgment, and collaboration with team members and stakeholders. **Key Responsibilities:** - Apply scientific methods to analyze and solve software engineering problems. - Develop and apply software engineering practice and knowledge in research, design, development, and maintenance. - Supervise the technical and administrative work of other software engineers. - Build skills and expertise in the software engineering discipline to meet standard expectations for the role. - Collaborate and act as a team player with other software engineers and stakeholders. **Qualifications Required:** - More than a year of relevant work experience. - Solid understanding of programming concepts, software design, and software development principles. - Ability to work independently with minimal supervision and produce accurate and reliable results. - Demonstrate the ability to work on a range of tasks and problems. - Organize your time effectively to deliver tasks within set timelines. - Work cooperatively with others to achieve team goals and positively impact project performance. - Make decisions based on your understanding of the situation. **Additional Details:** Capgemini is a global business and technology transformation partner with a diverse team of 340,000 members in over 50 countries. With a heritage of over 55 years, Capgemini is trusted by clients to leverage technology to address their business needs comprehensively. The company delivers end-to-end services and solutions, utilizing strengths in strategy, design, engineering, AI, generative AI, cloud, and data, along with deep industry expertise and a strong partner ecosystem.,

As a Team Leader at our company, you will play a crucial role in managing and motivating a team of support representatives, developing strategies, and ensuring targets are achieved. Your responsibilities will include: - Monitoring and managing desktop support, and VIP support functions to ensure optimal service. - Maintaining high performance levels for service-related processes and implementing improvement activities when necessary. - Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews. - Managing installations, upgrades, and configurations of hardware and software. - Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery. - Resolving issues escalated by technicians and engineers. - Handling data according to legal and company guidelines. - Providing support and guidance to stakeholders. - Controlling costs and budgets regarding products. - Developing a deep understanding of products for proper service delivery to clients. - Taking accountability for service delivery performance, meeting customer expectations, and driving future demand. - Developing practices to ensure team productivity. - Recommending methods of improvement and ensuring timely implementation for service delivery upgrades. - Providing accurate and regular reports to management on the performance of service delivery. - Leading personnel management, performance assessment, training, and mentoring. - Building strong relationships with teams to enable effective dialogue exchange between departments. To be successful in this role, you should have: - 4+ years of experience as a Team Leader. - Experience with system installation, configuration, and analysis. - Knowledge of Desktop, Servers, networks, and cloud computing. - Knowledge of data protection operations and legislation (e.g. GDPR). - Leadership and organizational skills. - Ability to manage multiple projects. - Outstanding communication skills. - Problem-solving aptitude. Education: BSc/B-tech in Computer Science, IT, or a relevant field. Work Location: Chennai Shift Timing: UK Shift Immediate Joiners Required If you are interested, please contact the HR at +91 8838675423.,

As a Technical Application Support Executive, your main responsibility will be to provide technical assistance and resolve issues related to software applications for both internal users and external clients. You will need to use your technical expertise, problem-solving skills, and customer-focused mindset to ensure the smooth operation of our business-critical systems. Your tasks will include: - Issue Resolution: You will be the first and second line of support for application-related issues. It will be your responsibility to diagnose, troubleshoot, and resolve technical problems efficiently. - Ticket Management: Managing and maintaining a ticketing system to log, track, and update all queries with a comprehensive history of troubleshooting steps and resolutions. - System Monitoring: Proactively monitoring the performance and health of applications and systems to prevent potential issues before they impact users. - Collaboration: Working closely with cross-functional teams to escalate complex issues and implement effective solutions. - Documentation: Creating and maintaining detailed technical documents, procedures, and a knowledge base to assist users and support teams. - User Training: Delivering training and guidance to internal teams and clients on application functionality and best practices. - Updates and Maintenance: Assisting in the implementation of application updates, patches, and new features, and helping develop maintenance plans and schedules. - Reporting: Generating reports on application performance, recurring issues, and support metrics to support continuous improvement efforts. - Communication: Maintaining clear and professional communication with stakeholders to keep them informed of issue status and resolution process. Qualifications and Skills: - Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field. - Experience: Proven experience in technical support, application support, or a similar role. - Technical Proficiency: Good knowledge of operating systems (Linux), experience with ticketing and IT Service Management tools, basic understanding of networking concepts and protocols, familiarity with application management, cloud computing basics, and scripting languages like Python and Bash. - Soft Skills: Exceptional problem-solving and analytical skills, outstanding verbal and written communication skills, strong customer service orientation, excellent time management and organizational skills, and the ability to work independently and as part of a team. In addition to the responsibilities and qualifications mentioned above, you will be required to work in rotational shifts, general shifts, or night shifts. This is a full-time permanent position with benefits such as paid sick time, paid time off, and work-from-home options. Please note that the work location for this position is in person.,