Cloud Architect

Job Description Cloud & Platform Operations Engineer

Job Title:

Job Summary

Cloud & Platform Operations Engineer

Key Responsibilities

• Provide

  L2/L3 production support

  for applications and cloud infrastructure.
• Manage and troubleshoot

  Azure and AWS

  cloud environments.
• Perform

  Linux server administration

  , monitoring, and troubleshooting.
• Monitor application and infrastructure health using

  Dynatrace

  .
• Analyze alerts, logs, performance metrics, and system health indicators.
• Handle

  Incident, Problem, and Change Management

  activities.
• Perform root-cause analysis for recurring production issues and implement permanent fixes.
• Troubleshoot issues related to compute, storage, networking, connectivity, and application availability.
• Support production deployments, releases, maintenance, and environment changes.
• Work with development, infrastructure, network, security, and application teams to resolve critical issues.
• Ensure adherence to operational procedures, SLAs, and ITIL processes.
• Identify opportunities for automation, performance improvement, and operational efficiency.
• Participate in

  on-call/weekend support

  as required.

Mandatory Skills

• Azure

• AWS

• Linux Administration

• Dynatrace

• Production Support

• Incident Management

• Troubleshooting and Root Cause Analysis
• Monitoring and Performance Management
• Basic cloud networking and security concepts

Good to Have

• Shell/Bash scripting
• Azure Monitor / Log Analytics
• AWS CloudWatch
• Splunk
• ServiceNow
• Terraform
• Jenkins / CI-CD
• Docker / Kubernetes
• ITIL certification or experience

Candidate Profile

• 5–8 years

  of hands-on experience in Cloud Operations, Infrastructure Support, SRE, or Production Support.
• Strong troubleshooting experience in enterprise production environments.
• Good understanding of

  Azure/AWS cloud services and Linux systems

  .
• Hands-on experience with

  Dynatrace monitoring and observability

  .
• Strong communication and stakeholder-management skills.
• Ability to work effectively under pressure in a 24x7 support environment.

Key Skills

Azure | AWS | Linux | Dynatrace | Cloud Operations | Production Support | L2/L3 Support | Incident Management | Problem Management | Troubleshooting | Root Cause Analysis | Monitoring | ITIL | Shell Scripting | Cloud Infrastructure