🚨 We're Hiring | Team Lead – Customer Service (Manager/Executive) | Mumbai Office 🚨 Are you passionate about delivering outstanding customer experiences and leading from the front? We are looking for a Team Lead – Customer Service (Manager/Executive) to join our growing team in Mumbai , supporting high-value clients from Australia and the USA . 📝 Job Description: The ideal candidate loves engaging with customers, solving problems proactively, and guiding a team to success. You will play a key role in converting every customer interaction into a positive experience and helping them become brand evangelists. 🔧 Key Responsibilities: Handle customer interactions across phone, email, and live chat Provide accurate and knowledgeable answers on products, pricing, and availability Collaborate with internal teams to fulfill customer needs efficiently Ensure timely and accurate data entry across CRM and support platforms Support and mentor team members for improved performance and service standards Maintain clear communication with clients, aligned with Australian and US time zones 🎯 Required Skills & Qualifications: Minimum 3 years of experience in customer support or a similar role Strong command over spoken and written English is a must Excellent phone etiquette and interpersonal communication skills Experience handling international clients (Australia/USA preferred) Highly organized with the ability to multitask and prioritize effectively Proficient with customer service tools and data platforms 📍 Location: Mumbai 🕒 Work Hours: As per Australian Standard Time (AST) 💼 Industry: Motor Vehicle Manufacturing 📅 Employment Type: Full-Time
Purpose of the Role To consistently publish polished, on-brand organic content across Facebook, Instagram, TikTok and LinkedIn for a portfolio of Hustle Agency clients in the Wellness, Food and Real Estate sectors. You’ll receive raw assets (images, short clips, longer videos, copy drafts) and turn them into platform-ready posts that look great, read well and go out on schedule. Responsibilities 1. Content Preparation & Editing Crop, trim and lightly edit supplied photos and videos for each platform’s specs (ratios, durations, file sizes, captions). Add simple motion graphics, captions, subtitles or text overlays when needed. Ensure all copy is on-brand; refine tone, spelling and grammar where required. 2. Publishing & Scheduling Build and maintain monthly/weekly content calendars. Schedule posts natively or via agreed tools (e.g. Meta Business Suite, Later, Buffer) and double-check that links, tags and hashtags work. Post at optimal times for each audience, adjusting for different industries and platforms. 3. Community & Brand Consistency Follow brand guidelines for each client (visual style, voice, compliance notes). Flag any audience comments or DMs that need client input; light moderation if required. 4. Performance Tracking & Reporting Record basic metrics (reach, engagement, follower growth, clicks) and share quick insights or optimization suggestions. Identify emerging content trends, sounds and formats relevant to Wellness, Food and Real Estate and propose ideas. 5. Process & Collaboration Keep assets, drafts and calendars neatly organized in shared drives/project tools. Communicate progress, blockers and approvals clearly and promptly. Hit agreed turnaround times and posting deadlines. Tools You’re Comfortable With Editing: Canva, CapCut (or similar), Adobe Express / Rush Scheduling: Meta Business Suite, Later, Buffer, Hootsuite (or similar) Collaboration: Google Drive, Slack, Notion/Asana Nice-to-Haves Experience in Wellness, Food or Real Estate brands. Knowledge of social analytics and simple reporting. Familiarity with project management tools (Asana, Trello, ClickUp). Comfort experimenting with trends (audio, effects, hooks) while staying on-brief.
Social Media Content Creator 📍 Clipped Assist • Full-time • Manila, Philippines / Mumbai, India (Remote-Hybrid) 🕓 Working Hours: 4:30 AM – 12:30 PM IST (Aligned to Australian Time Zone) 📅 Working Days: Monday – Friday 🎯 Purpose of the Role We’re looking for a creative and detail-oriented Social Media Content Creator to craft compelling, on-brand organic content for a portfolio of clients in the Wellness, Food, and Real Estate sectors. You'll transform raw assets (images, short/long-form videos, and draft copy) into platform-optimized, scroll-stopping posts across Facebook, Instagram, TikTok, and LinkedIn . 🛠️ Key Responsibilities 1. Content Preparation & Editing Edit and format visuals (photos/videos) to match each platform’s specifications. Add captions, motion graphics, subtitles, and overlays when required. Refine tone, spelling, and grammar to ensure all content is polished and brand-aligned. 2. Publishing & Scheduling Create and manage weekly/monthly content calendars. Schedule posts using tools like Meta Business Suite, Later, or Buffer. Ensure optimal posting times, active links, relevant hashtags, and correct tagging. 3. Community & Brand Management Follow and apply each brand’s visual and verbal guidelines. Monitor and flag key comments or DMs for client attention; handle light moderation as needed. 4. Performance Tracking & Reporting Record and report key metrics (engagement, reach, follower growth, etc.). Provide insights and ideas based on content performance and current trends. Stay updated on emerging formats, sounds, and styles in the Wellness, Food, and Real Estate niches. 5. Collaboration & Process Management Maintain organized folders, drafts, and calendars in shared drives/project tools. Communicate progress and blockers promptly; adhere to turnaround times and deadlines. 🔧 Tools You Should Be Comfortable With Editing: Canva, CapCut, Adobe Express / Premiere Rush Scheduling: Meta Business Suite, Buffer, Later, Hootsuite Collaboration: Google Drive, Slack, Notion or Asana If you're a content-savvy creator who thrives in a fast-paced environment and can juggle multiple brands with clarity and creativity— we want to hear from you!
Social Media Content Creator ???? Clipped Assist Full-time Manila, Philippines / Mumbai, India (Remote-Hybrid) ???? Working Hours: 4:30 AM 12:30 PM IST (Aligned to Australian Time Zone) ???? Working Days: Monday Friday ???? Purpose of the Role Were looking for a creative and detail-oriented Social Media Content Creator to craft compelling, on-brand organic content for a portfolio of clients in the Wellness, Food, and Real Estate sectors. You&aposll transform raw assets (images, short/long-form videos, and draft copy) into platform-optimized, scroll-stopping posts across Facebook, Instagram, TikTok, and LinkedIn . ????? Key Responsibilities 1. Content Preparation & Editing Edit and format visuals (photos/videos) to match each platforms specifications. Add captions, motion graphics, subtitles, and overlays when required. Refine tone, spelling, and grammar to ensure all content is polished and brand-aligned. 2. Publishing & Scheduling Create and manage weekly/monthly content calendars. Schedule posts using tools like Meta Business Suite, Later, or Buffer. Ensure optimal posting times, active links, relevant hashtags, and correct tagging. 3. Community & Brand Management Follow and apply each brands visual and verbal guidelines. Monitor and flag key comments or DMs for client attention; handle light moderation as needed. 4. Performance Tracking & Reporting Record and report key metrics (engagement, reach, follower growth, etc.). Provide insights and ideas based on content performance and current trends. Stay updated on emerging formats, sounds, and styles in the Wellness, Food, and Real Estate niches. 5. Collaboration & Process Management Maintain organized folders, drafts, and calendars in shared drives/project tools. Communicate progress and blockers promptly; adhere to turnaround times and deadlines. ???? Tools You Should Be Comfortable With Editing: Canva, CapCut, Adobe Express / Premiere Rush Scheduling: Meta Business Suite, Buffer, Later, Hootsuite Collaboration: Google Drive, Slack, Notion or Asana If you&aposre a content-savvy creator who thrives in a fast-paced environment and can juggle multiple brands with clarity and creativity we want to hear from you! Show more Show less
Night Shift Only Working Hours - 4.30am - 12.30pm Working Days - Monday - Friday Location - Sion / Chunabhatti About Us Assure Scratch and Dent is Australias leading subscription-based vehicle repair service, offering customers peace of mind with unlimited minor repairs for a low monthly fee. We are rapidly expanding and looking for a phone sales expert to drive conversions from warm leadspeople who have already inquired on our website. The Role As a Phone Sales Expert, you will be responsible for converting inbound leads into paying customers. Youll leverage your persuasion mastery and expert sales skills to handle objections, create urgency, and close deals on the spot. Key Responsibilities: Call warm leads who have inquired about our service and guide them through the sign-up process. Master objection handling to convert hesitant prospects into long-term customers. Use high-level persuasion techniques (Sabri Subys methodology, NLP, and proven closing strategies). Follow a structured, high-converting script while personalizing conversations. Create urgency and value to drive immediate sign-ups. Hit and exceed sales targets with a competitive, results-driven approach. Accurately update CRM with customer interactions and follow-ups. What Were Looking For: Proven experience in high-ticket phone sales (subscription sales, insurance, or similar a plus). Mastery of persuasion and closing techniques (Sabri Suby, Jordan Belfort, or similar training preferred). Confident, energetic, and articulate communicator who can build instant rapport. Ability to handle objections with ease and guide prospects to a "yes." Self-motivated and competitive mindsetyou thrive in a high-performance sales environment. Strong work ethic and consistencyyou treat every lead like a golden opportunity. What We Offer: Base salary + uncapped commission top performers earn six figures. Pre-qualified, high-intent leadsno cold calling! Best-in-class sales training with proven scripts and objection-handling frameworks. Career growth opportunities in a fast-growing company. A high-energy, supportive team that values results and rewards top performers. Show more Show less