Jobs
Interviews

2 Clientservice Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

4.0 - 8.0 years

0 Lacs

panaji, goa

On-site

The ideal candidate for this role should have at least 35 years of experience in top-tier creative or integrated agencies. As the primary day-to-day contact and strategic partner for 45 retained or project clients, you will be responsible for guiding them from brand discovery through multichannel launch. You will need to translate business challenges into inspiring creative briefs and campaign roadmaps that cover branding, design, digital, and social aspects. Your role will involve coordinating multidisciplinary teams consisting of strategy, copy, design, motion, and community experts to ensure timely and budget-friendly delivery of projects. Building and fostering senior-level client relationships through scoping, budgeting, and proactive issue resolution will be a key aspect of this position. Additionally, you will be expected to introduce and advocate for the use of generative AI tools to streamline research, status reporting, and concept creation processes. To excel in this role, you must have a proven track record of 35 years in client service within a creative or integrated agency, supported by successful brand launch case studies. Familiarity with the complete creative development cycle and the ability to critique visual, copy, and motion outputs will be essential. Strong organizational skills, proficiency in project management tools such as ClickUp and Notion, and excellent communication abilities are also required. Furthermore, a demonstrated curiosity and hands-on experience with generative AI workflows will be advantageous.,

Posted 2 days ago

Apply

1.0 - 3.0 years

1 - 4 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

YOUR IMPACT We promote continuous learning by way of cross training and business engagement across the stack of functions for the respective FICC product class. Your role will involve active partnership with the sales, trading, credit, legal and other operations teams which will be key to effectively manage the risk and business / client expectations for the trades we support. In addition to the responsibilities assigned to you, you will be encouraged to contribute ideas towards enhancement and streamlining the activities. The FICC Operations team manages the FX/IRP trade confirmations and settlements work-flow. The team is responsible for ensuring all FX/IRP OTC derivative deals are confirmed in a timely manner and settled. Partnership with multiple groups are key to effective risk management - teams ensure discrepancies are investigated and resolved by leveraging internal sales/trading , technology, legal, Middle office teams and external dealer / client backoffice contacts. The analyst is require to be dynamic and client service oriented with high focus on risk and control. From an early stage, we develop and expect our analysts to think creatively and outside the box , as well as improving the daily process and taking responsibility and ownership for this to happen. The role also requires the ability to seamlessly switch between multiple activities and significant interaction with clients so communication will be a key asset. JOB SUMMARY AND RESPONSBILITIES Risk manage confirmations and settlements for Foreign Exchange and Interest rate Derivatives transactions Pro-actively work with external clients and other dealers to resolve economic and language discrepancies on FX / IRP deals Partner with internal teams - Sales , Trading, Credit, Technology and other operations teams to ensure timely confirmation and settlement Accurate and timely settlement of cash-flows with adherence to the internal payment policy and procedures Maintain accurate and clean post settlement work-flows - breaks, fails, etc Design and initiate process improvements with thorough understanding of the teams processes and controls Resolution and escalation of all client disputes and queries Project and initiative management and participation within the team and across regions BASIC QUALIFICATIONS Bachelors degree Strong motivation to succeed, both as an individual and as a team Ability to work under pressure, prioritize and meet deadlines, at the same time as risk mitigation Effective problem solving and critical-thinking skills Ability to use discretion and good judgment Excellent communication and interpersonal skills with a strong appreciation of client service PREFFERED QUALIFICATIONS Minimum 1-3 years of experience in Operations or related field Risk and Control focused Ability to deal with multiple complex issues at the same time while meeting client deadlines

Posted 1 month ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies