Client Relationship - Intern

Company Description

Gencosys Technologies Pvt. Ltd. is dedicated to supporting top businesses in all facets of Information Technology. The company has a strong market presence and trusted customer base across South Asia, the Middle East and Africa, Asia Pacific, the Kingdom of Saudi Arabia, and North America. Gencosys is committed to delivering innovative IT solutions that enhance business performance. Our global reach and tailored offerings enable us to meet the evolving needs of diverse industries.

Role Description

This is a full-time on-site internship role for a Client Relationship Intern, located in Lucknow. The intern will assist in managing and building relationships with clients by ensuring customer satisfaction, addressing inquiries, and providing excellent customer support. Responsibilities include maintaining effective communication channels, analyzing customer needs, and actively working to enhance the overall customer service experience.

Qualifications

• Proficient in Customer Satisfaction and Customer Service to support and enhance client relationships.
• Excellent skills in Customer Support and Communication, both written and verbal, to address client inquiries effectively.
• Strong Analytical Skills to understand customer needs, identify issues, and suggest solutions.
• Ability to work collaboratively within a team and take the initiative in a client-facing role.
• Pursuing a Bachelor's degree or equivalent in Business, Communication, or a related field.