“Client Communication & Support Associate

We are looking for a motivated individual with excellent English communication skills (written and verbal) to assist with client interactions, email correspondence, and documentation for SPN Rugs.

Responsibilities:

• Draft and send professional emails to clients in clear and fluent English.
• Communicate with clients over calls to explain product details, manufacturing processes, and order scope.
• Prepare and organize written materials such as proposals, follow-ups, and updates.
• Assist in maintaining accurate client communication records.
• Support in presenting product information and answering client queries.

Requirements:

• Strong command of English (both speaking and writing).
• Ability to explain details clearly and professionally to clients.
• Basic computer knowledge (emails, documents, online research).
• Good organizational and communication skills.
• Previous experience in client communication, customer service, or business correspondence is an advantage.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement

Experience:

• English: 6 years (Required)

Work Location: In person