Client Advisor - B2C sales

Company Description

NoBroker.com, India's first and only PropTech Unicorn, is a brokerage-free property search portal connecting property owners, tenants, and buyers without intermediaries. Founded in 2014 by alumni from IIT and IIM, the platform addresses information asymmetry in the real estate market and serves over 3 million customers monthly. Backed by leading global investors, NoBroker is powered by a passionate team of 5,000+ members dedicated to delivering a seamless real estate experience. The company offers a range of services, including property rentals, online agreements, home services, home loans, and a society management application, catering to customers in major cities such as Mumbai, Bengaluru, and Hyderabad.

Role Description

This is a full-time on-site role located in Bengaluru for a Client Advisor specializing in B2C sales. The Client Advisor will be responsible for building and maintaining strong client relationships, ensuring customer satisfaction, and proactively addressing client concerns. The role involves providing expert advice on real estate services, promoting offerings like rental agreements, home services, and property-related solutions, and working towards achieving sales targets. The Client Advisor will collaborate closely with the sales team to deliver outstanding customer support and ensure a seamless experience for all clients.

Qualifications

• Strong skills in Client Relations and Customer Relationship Management
• Proven ability to ensure Customer Satisfaction through effective problem-solving and timely responses
• Excellent Communication and Customer Service skills to facilitate clear, professional interactions
• Knowledge of Insurance services in the real estate domain
• Bachelor's degree in a relevant field
• Prior experience in B2C sales or real estate advisory is an advantage
• Ability to thrive in a fast-paced, target-driven work environment
• Highly motivated with excellent attention to detail and organizational skills