About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for within the UK, we pride ourselves on being a great place to work. About the role We are seeking a highly skilled Technical Business Analyst to join our team, working with a leading Automotive Showroom Enquiry Management System. The ideal candidate will bring extensive experience in business analysis, a deep understanding of the automotive sector and the ability to manage and deliver complex Agile projects from inception to completion. This role involves working closely with stakeholders to analyse business needs, create critical Agile artefacts and support delivery throughout the project lifecycle. Automotive industry expertise is preferred. Experience working with public cloud-based enterprise data transform and load products and services (e.g., Mulesoft, SnapLogic, Boomi, Kafka) is preferred but not required. Proficiency in JIRA is also highly advantageous. Key responsibilities include: Lead Analysis Projects Drive and manage complex analysis initiatives, ensuring alignment with business objectives and technical requirements Engage with internal and external stakeholders to gather, refine, and validate requirements Ability to analyse relational databases and web APIs Agile Artefact Creation Produce all standard Agile delivery artefacts, including user stories, process flows, wireframes, acceptance criteria, and business rules documentation. Project Lifecycle Support Collaborate with delivery teams to support the full project lifecycle, from requirements gathering and planning to testing, deployment, and post-implementation reviews. Facilitate Agile Ceremonies Lead estimation sessions, sprint planning, backlog refinement, stand-ups, and retrospectives, ensuring a smooth and transparent delivery process. Business Process Mapping Conduct detailed analysis and documentation of automotive business processes, with a focus on areas such as DMS and integration workflows. Identify opportunities for process improvement and optimisation. Integration Analysis Analyse and document system integration requirements and dependencies between Dealerweb Showroom and other platforms, ensuring seamless data flow and system performance. Work with the engineering teams to understand and decipher the technical aspects of the system to be considered when specifying the requirements Stakeholder Engagement Act as a bridge between business and technical teams, facilitating communication and ensuring clarity in objectives and outcomes. We are looking for: Minimum of 5 years’ experience in business analysis in complex, Agile environments Strong understanding of APIs and API authentication methods Experience writing and maintaining API documentation for both internal and external stakeholders In-depth knowledge of Agile methodologies and hands-on experience in Agile project delivery. Experience working with public cloud-based enterprise data transform and load products and services (e.g., Mulesoft, SnapLogic, Boomi, Kafka) preferred but not required. Excellent stakeholder management and communication skills Ability to work independently and collaboratively in a remote working environment In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com) Show more Show less
About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for within the UK, we pride ourselves on being a great place to work. About the role The Product Owner will play a key role in ensuring future product work is well refined, prioritised and ready for our cross functional development teams to deliver effectively. You will own the backlog and support the team with issues and blockers, whilst bringing in the voice of the customer. You’ll be in constant contact with the Product Manager, Head of Product and the wider business to maintain a smooth release of new features and products. A solid understanding of APIs, data transfer methods and experience working on product integrations with third-party systems is essential. Key responsibilities include: Work with a variety of stakeholders and colleagues, including as Developers and Designers, to ensure a common understanding of objectives and priorities for the Scrum team Take the lead within the Scrum team as the Product Owner Ensure the team has adequately defined and prepared tasks for the sprints Plan and prioritise product backlogs Collaborate with the Product Manager to ensure feasibility and delivery of the roadmap - moving from long to near term Develop and prioritise stories and epics to ensure work is focused on items which are aligned with the product roadmap Define acceptance criteria and break down deliverables into user stories to ensure they meet business and quality standards Lead on the detail of release plans, set expectations for delivery and be prepared with excellent documentation Play an active role in mitigating any blockers to the successful delivery of sprints Keep up to date with the latest trends and best practices for Agile/Scrum working We are looking for: 5+ years of experience as a Product Owner In-depth knowledge of Agile methodologies and hands-on experience in Agile project delivery. Ability to work independently and collaboratively in a remote working environment A solid understanding of APIs, data transfer methods and experience working on product integrations with third-party systems is essential In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com) Show more Show less
About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for within the UK, we pride ourselves on being a great place to work. About the role We are seeking a highly experienced Senior Database Administrator to own the performance, availability and security of our growing fleet of databases across MSSQL, PostgreSQL and AWS-managed services. This individual will play a key role in designing scalable data architectures, ensuring high availability and supporting development teams with optimised queries and resilient data pipelines. Key responsibilities: Database Administration & Operations Maintain, monitor, and tune production and staging MSSQL and PostgreSQL databases Manage high availability, backups, restores, replication, and disaster recovery strategies Ensure uptime and performance SLAs are met across cloud and hybrid environments AWS Cloud Expertise Administer RDS, Aurora, and EC2-hosted database instances. Monitor database performance using CloudWatch, Performance Insights, and third-party tools Data Architecture & Design Work with engineering teams to model new schemas, optimize indexes, and review queries Implement and enforce best practices in database normalization, partitioning, and data lifecycle management Security & Compliance Ensure data encryption, access controls, and audit logging are in place and compliant with company policies Support GDPR/SOC 2/ISO 27001 initiatives with appropriate database controls and evidence collection Collaboration & Mentoring Provide database guidance to developers and DevOps teams during code reviews and deployments Share knowledge, mentor junior DBAs, and improve documentation and internal tooling Required skills & experience 10+ years of DBA experience, including at least: 5+ years with MSSQL Server (SQL Agent, SSIS, performance tuning) 5+ years with PostgreSQL (query optimization, extensions, logical replication) Strong hands-on experience with AWS database services: RDS, Aurora, S3, and IAM integration Solid understanding of SQL query optimization, execution plans, and troubleshooting slow queries Proven track record of managing production-grade environments with strict uptime SLAs Familiarity with infrastructure-as-code and automation using tools like Terraform or Ansible Nice-to-have qualifications: Experience with NoSQL databases (e.g., DynamoDB, Redis, Mongo) Exposure to CI/CD pipelines with database change management tools (Flyway, Liquibase) Knowledge of containerized database deployments (e.g., PostgreSQL on Kubernetes) Certification in AWS (e.g., AWS Certified Database – Specialty) In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)
About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for within the UK, we pride ourselves on being a great place to work. About the role We are seeking a highly experienced Senior Database Administrator to own the performance, availability and security of our growing fleet of databases across MSSQL, PostgreSQL and AWS-managed services. This individual will play a key role in designing scalable data architectures, ensuring high availability and supporting development teams with optimised queries and resilient data pipelines. Key responsibilities: Database Administration & Operations Maintain, monitor, and tune production and staging MSSQL and PostgreSQL databases Manage high availability, backups, restores, replication, and disaster recovery strategies Ensure uptime and performance SLAs are met across cloud and hybrid environments AWS Cloud Expertise Administer RDS, Aurora, and EC2-hosted database instances. Monitor database performance using CloudWatch, Performance Insights, and third-party tools Data Architecture & Design Work with engineering teams to model new schemas, optimize indexes, and review queries Implement and enforce best practices in database normalization, partitioning, and data lifecycle management Security & Compliance Ensure data encryption, access controls, and audit logging are in place and compliant with company policies Support GDPR/SOC 2/ISO 27001 initiatives with appropriate database controls and evidence collection Collaboration & Mentoring Provide database guidance to developers and DevOps teams during code reviews and deployments Share knowledge, mentor junior DBAs, and improve documentation and internal tooling Required skills & experience 10+ years of DBA experience, including at least: 5+ years with MSSQL Server (SQL Agent, SSIS, performance tuning) 5+ years with PostgreSQL (query optimization, extensions, logical replication) Strong hands-on experience with AWS database services: RDS, Aurora, S3, and IAM integration Solid understanding of SQL query optimization, execution plans, and troubleshooting slow queries Proven track record of managing production-grade environments with strict uptime SLAs Familiarity with infrastructure-as-code and automation using tools like Terraform or Ansible Nice-to-have qualifications: Experience with NoSQL databases (e.g., DynamoDB, Redis, Mongo) Exposure to CI/CD pipelines with database change management tools (Flyway, Liquibase) Knowledge of containerized database deployments (e.g., PostgreSQL on Kubernetes) Certification in AWS (e.g., AWS Certified Database – Specialty) In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)
About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. About the role We are seeking a highly motivated and experienced Senior Test Engineer to join our team, based remotely in India. The ideal candidate will have a strong understanding of testing methodologies and a proven track record of delivering high-quality software. Key responsibilities include: Test Planning and Execution: Develop comprehensive test plans, test cases, and scripts to ensure thorough testing of software products. Execute test cases and identify defects. Defect Management: Track and manage defects throughout the development lifecycle, ensuring timely resolution and verification. Automation: Contribute to the development and maintenance of automated test frameworks to improve efficiency and test coverage. Database Testing: Investigate and validate data integrity in databases, ensuring accurate and consistent data. Agile Methodologies: Collaborate effectively in Agile teams, participating in planning, grooming, and retrospectives. Learning and Adaptability: Demonstrate a strong ability to quickly learn and understand complex business flows and technical concepts. Developer Tools: Utilize developer tools and techniques to aid in testing and debugging. Communication and Teamwork: Effectively communicate with team members, stakeholders, and management, fostering a positive and collaborative work environment. We are looking for: Computer Science BSc or above. Minimum of 5 years of experience in software testing Strong understanding of testing methodologies, including functional, regression, integration, and system testing. Experience with Agile development methodologies (e.g., Scrum, Kanban). Proficiency in using developer tools and techniques Excellent problem-solving and analytical skills Strong attention to detail and organizational abilities Excellent written and verbal communication skills Experience with automation testing tools (e.g., Katalon Studio, Playwright) Exposure to programming languages (PHP, python, Javascript, bash) Experience with Linux based machines Knowledge of SQL and database testing Experience with cloud-based testing environments In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)
About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. About the role We are seeking a highly motivated and experienced Senior Test Engineer to join our team, based remotely in India. The ideal candidate will have a strong understanding of testing methodologies and a proven track record of delivering high-quality software. Key responsibilities include: Test Planning and Execution: Develop comprehensive test plans, test cases, and scripts to ensure thorough testing of software products. Execute test cases and identify defects. Defect Management: Track and manage defects throughout the development lifecycle, ensuring timely resolution and verification. Automation: Contribute to the development and maintenance of automated test frameworks to improve efficiency and test coverage. Database Testing: Investigate and validate data integrity in databases, ensuring accurate and consistent data. Agile Methodologies: Collaborate effectively in Agile teams, participating in planning, grooming, and retrospectives. Learning and Adaptability: Demonstrate a strong ability to quickly learn and understand complex business flows and technical concepts. Developer Tools: Utilize developer tools and techniques to aid in testing and debugging. Communication and Teamwork: Effectively communicate with team members, stakeholders, and management, fostering a positive and collaborative work environment. We are looking for: Computer Science BSc or above. Minimum of 5 years of experience in software testing Strong understanding of testing methodologies, including functional, regression, integration, and system testing. Experience with Agile development methodologies (e.g., Scrum, Kanban). Proficiency in using developer tools and techniques Excellent problem-solving and analytical skills Strong attention to detail and organizational abilities Excellent written and verbal communication skills Experience with automation testing tools (e.g., Katalon Studio, Playwright) Exposure to programming languages Experience with Linux based machines Knowledge of SQL and database testing Experience with cloud-based testing environments In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)
About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. About the role We are seeking a highly motivated and experienced Senior Tester to join our dynamic team, based remotely in India. The ideal candidate will have a strong understanding of testing methodologies and a proven track record of delivering high-quality software. Key responsibilities include: Test Planning & Execution: Design detailed and structured test plans, scenarios, and test cases based on business requirements and technical specifications. Execute manual tests to validate functionality, usability, and performance. Defect Identification & Management: Identify, log, and track defects using tools like JIRA or Azure DevOps. Work closely with developers and product teams to ensure timely resolution and re-verification of fixes. Database & Backend Validation: Perform data validation and integrity checks across backend systems and databases using SQL queries to ensure consistent and reliable data handling. Agile Collaboration: Actively participate in Agile ceremonies, including sprint planning, backlog grooming, daily stand-ups, and retrospectives. Adapt testing efforts based on iterative changes and feedback. Quick Learning & Adaptability: Grasp complex business workflows and technical systems rapidly, and apply that understanding to enhance testing accuracy and efficiency. Testing Tools & Debugging: Leverage developer and QA tools (e.g., Postman, browser dev tools, log analyzers) to support debugging and analysis of test results. Effective Communication: Collaborate closely with cross-functional teams including developers, BAs, and project managers. Provide clear and concise test documentation, updates, and reports to stakeholders. We are looking for: Computer Science BSc or above Minimum of 5 years of experience in software testing Strong understanding of testing methodologies, including functional, regression, integration, and system testing. Experience with Agile development methodologies (e.g., Scrum, Kanban). Proficiency in using developer tools and techniques Excellent problem-solving and analytical skills Strong attention to detail and organizational abilities Excellent written and verbal communication skills Exposure to programming languages (.NET) Experience with Linux based machines Knowledge of SQL and database testing Experience with cloud-based testing environments In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)
About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. About the role We are seeking a highly motivated and experienced Senior Test Engineer to join our team, based remotely in India. The ideal candidate will have a strong understanding of testing methodologies and a proven track record of delivering high-quality software. Key responsibilities include: Test Planning and Execution: Develop comprehensive test plans, test cases, and scripts to ensure thorough testing of software products. Execute test cases and identify defects. Defect Management: Track and manage defects throughout the development lifecycle, ensuring timely resolution and verification. Automation: Contribute to the development and maintenance of automated test frameworks to improve efficiency and test coverage. Database Testing: Investigate and validate data integrity in databases, ensuring accurate and consistent data. Agile Methodologies: Collaborate effectively in Agile teams, participating in planning, grooming, and retrospectives. Learning and Adaptability: Demonstrate a strong ability to quickly learn and understand complex business flows and technical concepts. Developer Tools: Utilize developer tools and techniques to aid in testing and debugging. Communication and Teamwork: Effectively communicate with team members, stakeholders, and management, fostering a positive and collaborative work environment. We are looking for: Computer Science BSc or above. Minimum of 5 years of experience in software testing Strong understanding of testing methodologies, including functional, regression, integration, and system testing. Experience with Agile development methodologies (e.g., Scrum, Kanban). Proficiency in using developer tools and techniques Excellent problem-solving and analytical skills Strong attention to detail and organizational abilities Excellent written and verbal communication skills Experience with automation testing tools (e.g., Katalon Studio, Playwright) Exposure to programming languages Experience with Linux based machines Knowledge of SQL and database testing Experience with cloud-based testing environments In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)
About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. About the role We are seeking a highly motivated and experienced Senior Tester to join our dynamic team, based remotely in India. The ideal candidate will have a strong understanding of testing methodologies and a proven track record of delivering high-quality software. Key responsibilities include: Test Planning & Execution: Design detailed and structured test plans, scenarios, and test cases based on business requirements and technical specifications. Execute manual tests to validate functionality, usability, and performance. Defect Identification & Management: Identify, log, and track defects using tools like JIRA or Azure DevOps. Work closely with developers and product teams to ensure timely resolution and re-verification of fixes. Database & Backend Validation: Perform data validation and integrity checks across backend systems and databases using SQL queries to ensure consistent and reliable data handling. Agile Collaboration: Actively participate in Agile ceremonies, including sprint planning, backlog grooming, daily stand-ups, and retrospectives. Adapt testing efforts based on iterative changes and feedback. Quick Learning & Adaptability: Grasp complex business workflows and technical systems rapidly, and apply that understanding to enhance testing accuracy and efficiency. Testing Tools & Debugging: Leverage developer and QA tools (e.g., Postman, browser dev tools, log analyzers) to support debugging and analysis of test results. Effective Communication: Collaborate closely with cross-functional teams including developers, BAs, and project managers. Provide clear and concise test documentation, updates, and reports to stakeholders. We are looking for: Computer Science BSc or above Minimum of 5 years of experience in software testing Strong understanding of testing methodologies, including functional, regression, integration, and system testing. Experience working in the Automotive industry and knowledge of industry specific platforms is highly desirable Experience with Agile development methodologies (e.g., Scrum, Kanban). Proficiency in using developer tools and techniques Excellent problem-solving and analytical skills Strong attention to detail and organizational abilities Excellent written and verbal communication skills Exposure to programming languages (.NET) Experience with Linux based machines Knowledge of SQL and database testing Experience with cloud-based testing environments In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)
About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. About the role We are seeking a highly motivated and skilled AI Engineer to join our team, with a strong foundation in machine learning and deep learning and hands-on experience in building and deploying AI Applications that solve real-world problems. Key responsibilities include: Using AI to Solve Problems: Apply smart technologies like Artificial Intelligence, Machine Learning, and Deep Learning to build useful features such as chatbots, image recognition or recommendation systems Working with Prebuilt AI Models: Use existing powerful models like ChatGPT or image classifiers and adjust them (using techniques like fine-tuning or prompt engineering) to fit our specific needs Preparing and Understanding Data: Clean and ingest vector data (text, images, numbers) so it can be used effectively by AI systems Testing and Improving AI Systems: Check how well AI models are working, fix issues like poor accuracy or overfitting, and make improvements using techniques like cross-validation and tuning Deploying AI into Products: Make sure AI features are smoothly integrated into real-world applications and run reliably on cloud platforms or edge devices Making AI Transparent and Fair: Ensure AI decisions are understandable and fair and follow ethical guidelines and data privacy rules Working with tools/SDK like OpenAI, Claude AI, vector databases, and AI APIs to speed up development and make AI integration easier We are looking for: Bachelor's or master's degree in computer science, Data Science, AI, or related field Minimum of 3–5 years of experience in AI/ML engineering Basic understanding of Artificial Intelligence, Machine Learning, Deep Learning, Natural Language Processing (NLP) and Neural Networks Strong programming skills in Python, Node.JS (preferred) Knowledge of NLP, Computer Vision, or Generative AI, Agentic AI is a plus Hands-on experience working with OpenAI SDK, Vector Databases (Pinecone, Milvus, Chroma) Experience of NoSQL database like MongoDB Experience with cloud platforms and containerization (Docker, Kubernetes) Understanding of model evaluation metrics and validation techniques Excellent problem-solving and analytical skills Strong communication and documentation abilities In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)
About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. About the role We are seeking an experienced DevOps Engineer to join our growing team based remotely in India to play a critical role in designing, implementing, and maintaining scalable and secure infrastructure solutions that power our applications and services. In this role, you will collaborate with Software Developers, System Operators and other IT teams to automate and streamline operations and processes, build and manage infrastructure using AWS services, ensure the reliability and security of our systems and handle complex deployments across multiple environments. The ideal candidate will have extensive experience with AWS cloud infrastructure and Terraform for Infrastructure as Code (IaC). Key responsibilities include: Infrastructure as Code (IaC): Design, implement and manage AWS infrastructure using Terraform to automate the provisioning and management of cloud resources. Cloud Infrastructure Management: Build, monitor, and manage AWS resources including but not limited to VPCs, EC2, RDS, S3, IAM, Security Groups, Load Balancers (ALB/ELB), WAF and data services. Security & Compliance: Ensure that AWS environments adhere to best practices for security, including the management of IAM roles, security groups, encryption and AWS WAF. Automation & CI/CD Pipelines: Develop and maintain continuous integration/continuous deployment (CI/CD) pipelines using tools like GitLab CI or GitHub Actions to streamline deployment processes. Monitoring & Optimisation: Implement monitoring, alerting, and logging solutions using AWS CloudWatch, AWS Config, and third-party tools. Identify areas for performance tuning and cost optimisation. Serverless Architecture: Manage and deploy serverless applications using AWS Lambda, integrating services like SQS, SNS, and API Gateway. Networking: Configure and manage AWS VPCs, subnets, route tables, NAT gateways, VPNs, and security groups to ensure secure and efficient network operations. Backup & Recovery: Design and manage backup, disaster recovery, and high availability solutions for critical infrastructure components like RDS, S3, and EC2. Collaboration: Work closely with software development and operations teams to deliver secure, scalable, and resilient infrastructure that meets business needs. Troubleshooting: Proactively identify and troubleshoot infrastructure-related issues and bottlenecks, ensuring optimal system performance and availability. Documentation & Reporting: Maintain detailed documentation of infrastructure, architecture, and processes, and provide regular status updates and reports. We are looking for: Strong hands-on experience with AWS services including VPC, EC2, RDS, S3, IAM, Security Groups, Load Balancers, WAF, and Lambda. Proficiency in Terraform for automating infrastructure deployment and management. Experience with CI/CD pipelines and automation tools. Solid understanding of networking principles in cloud environments (VPC, VPN, subnets, routing, security groups). Experience with monitoring and logging tools such as AWS CloudWatch, AWS Config, and third-party solutions like New Relic. Understanding of serverless architectures and experience deploying and managing AWS Lambda functions. A Strong grasp of IAM roles and security best practices, including multi-factor authentication, least privilege access, and encryption. Experience with SQS, SNS, and other messaging and event-driven services. Ability to troubleshoot cloud infrastructure issues, optimize performance, and resolve bottlenecks efficiently. Experience in scripting and automating infrastructure tasks using Bash, Python, or other languages. Excellent communication and collaboration skills to work across multiple teams, including Software Engineers, System Administrators and Security teams. In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)
About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for within the UK, we pride ourselves on being a great place to work. About the role We are seeking a highly experienced Senior Database Administrator to own the performance, availability and security of our growing fleet of databases across MSSQL, PostgreSQL and AWS-managed services. This individual will play a key role in designing scalable data architectures, ensuring high availability and supporting development teams with optimised queries and resilient data pipelines. Key responsibilities: Database Administration & Operations Maintain, monitor, and tune production and staging MSSQL and PostgreSQL databases Manage high availability, backups, restores, replication, and disaster recovery strategies Ensure uptime and performance SLAs are met across cloud and hybrid environments AWS Cloud Expertise Administer RDS, Aurora, and EC2-hosted database instances. Monitor database performance using CloudWatch, Performance Insights, and third-party tools Data Architecture & Design Work with engineering teams to model new schemas, optimize indexes, and review queries Implement and enforce best practices in database normalization, partitioning, and data lifecycle management Security & Compliance Ensure data encryption, access controls, and audit logging are in place and compliant with company policies Support GDPR/SOC 2/ISO 27001 initiatives with appropriate database controls and evidence collection Collaboration & Mentoring Provide database guidance to developers and DevOps teams during code reviews and deployments Share knowledge, mentor junior DBAs, and improve documentation and internal tooling Required skills & experience 10+ years of DBA experience, including at least: 5+ years with MSSQL Server (SQL Agent, SSIS, performance tuning) 5+ years with PostgreSQL (query optimization, extensions, logical replication) Strong hands-on experience with AWS database services: RDS, Aurora, S3, and IAM integration Solid understanding of SQL query optimization, execution plans, and troubleshooting slow queries Proven track record of managing production-grade environments with strict uptime SLAs Familiarity with infrastructure-as-code and automation using tools like Terraform or Ansible Nice-to-have qualifications: Experience with NoSQL databases (e.g., DynamoDB, Redis, Mongo) Exposure to CI/CD pipelines with database change management tools (Flyway, Liquibase) Knowledge of containerized database deployments (e.g., PostgreSQL on Kubernetes) Certification in AWS (e.g., AWS Certified Database – Specialty) In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)
About us Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW's app-based platform provides a secure, brand-compliant solution for dealers to build trust, transparency and long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. About the role We are seeking an experienced DevOps Engineer to join our growing team based remotely in India to play a critical role in designing, implementing, and maintaining scalable and secure infrastructure solutions that power our applications and services. In this role, you will collaborate with Software Developers, System Operators and other IT teams to automate and streamline operations and processes, build and manage infrastructure using AWS services, ensure the reliability and security of our systems and handle complex deployments across multiple environments. The ideal candidate will have extensive experience with AWS cloud infrastructure and Terraform for Infrastructure as Code (IaC). Key responsibilities include: Infrastructure as Code (IaC): Design, implement and manage AWS infrastructure using Terraform to automate the provisioning and management of cloud resources. Cloud Infrastructure Management: Build, monitor, and manage AWS resources including but not limited to VPCs, EC2, RDS, S3, IAM, Security Groups, Load Balancers (ALB/ELB), WAF and data services. Security & Compliance: Ensure that AWS environments adhere to best practices for security, including the management of IAM roles, security groups, encryption and AWS WAF. Automation & CI/CD Pipelines: Develop and maintain continuous integration/continuous deployment (CI/CD) pipelines using tools like GitLab CI or GitHub Actions to streamline deployment processes. Monitoring & Optimisation: Implement monitoring, alerting, and logging solutions using AWS CloudWatch, AWS Config, and third-party tools. Identify areas for performance tuning and cost optimisation. Serverless Architecture: Manage and deploy serverless applications using AWS Lambda, integrating services like SQS, SNS, and API Gateway. Networking: Configure and manage AWS VPCs, subnets, route tables, NAT gateways, VPNs, and security groups to ensure secure and efficient network operations. Backup & Recovery: Design and manage backup, disaster recovery, and high availability solutions for critical infrastructure components like RDS, S3, and EC2. Collaboration: Work closely with software development and operations teams to deliver secure, scalable, and resilient infrastructure that meets business needs. Troubleshooting: Proactively identify and troubleshoot infrastructure-related issues and bottlenecks, ensuring optimal system performance and availability. Documentation & Reporting: Maintain detailed documentation of infrastructure, architecture, and processes, and provide regular status updates and reports. We are looking for: Strong hands-on experience with AWS services including VPC, EC2, RDS, S3, IAM, Security Groups, Load Balancers, WAF, and Lambda. Proficiency in Terraform for automating infrastructure deployment and management. Experience with CI/CD pipelines and automation tools. Solid understanding of networking principles in cloud environments (VPC, VPN, subnets, routing, security groups). Experience with monitoring and logging tools such as AWS CloudWatch, AWS Config, and third-party solutions like New Relic. Understanding of serverless architectures and experience deploying and managing AWS Lambda functions. A Strong grasp of IAM roles and security best practices, including multi-factor authentication, least privilege access, and encryption. Experience with SQS, SNS, and other messaging and event-driven services. Ability to troubleshoot cloud infrastructure issues, optimize performance, and resolve bottlenecks efficiently. Experience in scripting and automating infrastructure tasks using Bash, Python, or other languages. Excellent communication and collaboration skills to work across multiple teams, including Software Engineers, System Administrators and Security teams. In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing. We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us. The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone's individuality is valued. View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)