Key Responsibilities: Branch & Operational Management: Oversee the smooth functioning of all branches under your jurisdiction. Ensure compliance with company policies, regulatory requirements, and audit protocols. Process Implementation & Monitoring: Develop, implement, and improve standard operating procedures (SOPs). Monitor KPIs and operational metrics to evaluate performance and ensure quality service. Team Supervision & Coordination: Manage and guide branch-level staff and department heads. Conduct regular reviews, training, and performance appraisals. Customer Service & Compliance: Ensure high levels of customer satisfaction and timely grievance redressal. Oversee documentation, data security, and financial compliance. Reporting & MIS: Generate and analyze daily, weekly, and monthly operational reports. Report key findings and suggest action plans to senior management. Coordination with Other Departments: Act as a bridge between field staff, finance, HR, and senior leadership for seamless communication and workflow. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Operations: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person
Key Responsibilities: Branch Operations & Administration: Supervise day-to-day operations of the branch ensuring adherence to company policies. Maintain records and ensure compliance with IRDAI and internal guidelines. Team Leadership & Management: Recruit, train, and manage a team of Insurance Advisors and Relationship Officers. Motivate team to achieve individual and branch-level sales targets. Sales & Business Development: Drive the sale of life, general, and health insurance products through the IMF channel. Build strong relationships with clients and corporate partners. Revenue Generation: Achieve monthly and quarterly targets for insurance premium collection. Monitor persistency and renewal business. Customer Relationship Management: Handle customer queries, complaints, and service requests with professionalism. Ensure high levels of customer satisfaction and retention. Market Analysis: Track competitor activities and suggest strategies for improvement. Organize local campaigns and promotional activities to generate leads Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: total work: 2 years (Preferred) Management: 1 year (Preferred) Work Location: In person