6 Ciscsm Jobs

As a Solution Architect at EY GDS-ServiceNow team, you will be responsible for designing, mapping client requirements, and ensuring smooth project delivery. Your role will involve assessing current processes, identifying solution options, defining requirements, determining integrations, and developing architecture and plans. You will lead the ServiceNow development team, oversee platform configuration, customization, and integration, and implement workflows to enhance user experience and operational efficiency. Collaboration with stakeholders, documentation, data management, system testing, and staying updated on industry trends are key aspects of this role. **Key Responsibilities:** - Lead ...

As a Senior in the EY GDS-ServiceNow team, you will have the opportunity to work on solving client problems using the ServiceNow platform. You will work with a high-quality team to build innovative products that address client needs. **Key Responsibilities:** - Lead the design, configuration, and customization of the ServiceNow platform, focusing on integration, UI Builder, and Playbook functionalities to enhance user experience and operational efficiency. - Develop and implement service request fulfilment workflows, leveraging CIS-CSM capabilities to streamline customer service processes and improve dispute management. - Utilize advanced scripting tools and ServiceNow functionalities to aut...

As a ServiceNow Lead with over 10 years of experience, your role will involve driving and taking bottom line responsibility for designing, implementing, and managing highly secure and scalable solutions for the business. You will divide design decisions into actionable tasks, estimate these tasks, assign them to the team, and ensure governance for end-to-end completion. You will also drive research, proof of concepts, and design considerations, obtaining buy-in from stakeholders for implementation. Key Responsibilities: - Review code, debug issues, incidents, and provide end-to-end solutions through hands-on development and resolution. - Mentor team members on technical and functional aspect...

As a Senior Developer at EY, you will be part of the EY GDS-ServiceNow team working on solving client issues using the ServiceNow platform. You will collaborate with a high-quality team to create innovative products that address client needs. This role offers an exciting opportunity to contribute to a leading firm's growth and success. - Leading the design, configuration, and customization of the ServiceNow platform to enhance user experience and operational efficiency - Developing and implementing service request fulfilment workflows, automating complex tasks, and optimizing business processes using advanced scripting tools - Architecting integrations with third-party systems, collaborating...

As a Senior Developer at EY, you will be part of the EY GDS-ServiceNow team working on solving client issues using the ServiceNow platform. You will collaborate with a high-quality team to create innovative products that address client needs. This role offers an exciting opportunity to contribute to a leading firm's growth and success. Your key responsibilities will include leading the design, configuration, and customization of the ServiceNow platform to enhance user experience and operational efficiency. You will develop and implement service request fulfilment workflows, automate complex tasks, and optimize business processes using advanced scripting tools. Additionally, you will architec...

At EY, we are committed to shaping your future with confidence. We will support you in thriving within a globally connected powerhouse of diverse teams and enable you to steer your career in the direction you desire. Join EY and contribute to building a better working world. As a ServiceNow Solution Architect, specializing in CSM/FSO/IRM, within our EY GDS-ServiceNow team, you will be engaged in resolving client issues using the ServiceNow platform. You will have the opportunity to collaborate with a high-caliber team and innovate products that address client challenges. The role of the Solution Architect involves designing and aligning client business requirements, ensuring seamless project...