Network Voice - CISCO HCL Technologies Limited

10.0 - 14.0 years

0 Lacs

hyderabad, all india

On-site

You will be responsible for designing and implementing end-to-end contact center solutions using Cisco UCCX and Webex Contact Center platforms. Your role will require leading technical implementations, ensuring integration with enterprise systems, and providing strategic guidance on contact center technologies. **Key Responsibilities:** - Develop end-to-end contact center architectures using Cisco UCCX and Webex Contact Center - Align solutions with business goals and customer experience strategies - Lead implementation, upgrades, and migrations - Configure systems, develop custom scripts, and integrate APIs - Ensure performance, scalability, and compliance - Provide post-go-live support and...

Posted 5 days ago

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Cisco CUCM Cognizant

10.0 - 14.0 years

0 Lacs

chennai, tamil nadu

On-site

As an L3 Support Cisco Voice - SA Level, your role will involve the following responsibilities: - Bachelor's Degree or Higher in Computer Science, Information Technology, or a related discipline along with a minimum of 10+ years of experience and a total of 12+ years of IT experience. - Possess at least 8+ years of experience in Cisco Telephony and VoIP, as well as experience in Video Conferencing and Contact Center operations. - Manage the administration and maintenance of a complex enterprise communications architecture that offers integrated voice, video, and web services. - Demonstrate a high level of proficiency in Cisco Unified Communication Manager for supporting, troubleshooting, and...

Posted 1 month ago

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Network Voice - CISCO HCLTech

10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: You will be responsible for designing and implementing end-to-end contact center solutions using Cisco UCCX and Webex Contact Center platforms. Your role will involve leading technical implementations, ensuring integration with enterprise systems, and providing strategic guidance on contact center technologies. Key Responsibilities: - Develop end-to-end contact center architectures using Cisco UCCX and Webex Contact Center - Align solutions with business goals and customer experience strategies - Lead implementation, upgrades, and migrations - Configure systems, develop custom scripts, and integrate APIs - Ensure performance, scalability, and compliance - Provide post-go-live ...

Posted 2 months ago

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Cisco CUCM Cognizant

10.0 - 14.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: As a Cisco Voice - SA Level in our company, you will be responsible for the administration and maintenance of a complex enterprise communications architecture that integrates voice, video, and web services. Your primary focus will be on supporting, troubleshooting, and designing/deploying Cisco Unified Communication Manager and Microsoft Teams Telephony, Video, and Chat. Additionally, you will work with Cisco Telepresence products and voice protocols such as SIP, H.323, and MGCP. Key Responsibilities: - Hold a Bachelors Degree or Higher in Computer Science, Information Technology, or a related discipline with at least 10 years of experience in IT. - Possess a minimum of 12 yea...

Posted 3 months ago

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