10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: You will be responsible for designing and implementing end-to-end contact center solutions using Cisco UCCX and Webex Contact Center platforms. Your role will involve leading technical implementations, ensuring integration with enterprise systems, and providing strategic guidance on contact center technologies. Key Responsibilities: - Develop end-to-end contact center architectures using Cisco UCCX and Webex Contact Center - Align solutions with business goals and customer experience strategies - Lead implementation, upgrades, and migrations - Configure systems, develop custom scripts, and integrate APIs - Ensure performance, scalability, and compliance - Provide post-go-live ...

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Cisco CUCM Cognizant

10.0 - 14.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: As a Cisco Voice - SA Level in our company, you will be responsible for the administration and maintenance of a complex enterprise communications architecture that integrates voice, video, and web services. Your primary focus will be on supporting, troubleshooting, and designing/deploying Cisco Unified Communication Manager and Microsoft Teams Telephony, Video, and Chat. Additionally, you will work with Cisco Telepresence products and voice protocols such as SIP, H.323, and MGCP. Key Responsibilities: - Hold a Bachelors Degree or Higher in Computer Science, Information Technology, or a related discipline with at least 10 years of experience in IT. - Possess a minimum of 12 yea...

Posted 1 month ago

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