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10.0 - 15.0 years
30 - 35 Lacs
bengaluru
Work from Office
We are seeking a hybrid Business Analyst / Developer with expertise in IVR (Interactive Voice Response) and Voice User Interface (VUI) design to support both enhancement of existing IVRs and the creation of new ones. The role requires strong analytical and technical skills to develop conversational flows, with a preference for candidates familiar with AI/CoPilot tools to help automate parts of the VUI creation process. High-level JD is as follows: 1. IVR/VUI Design Experience Proven experience in designing intuitive, user-centric IVR and Voice User Interfaces, including mapping call flows and defining user prompts. 2. Hybrid BA/Developer Capability – Ability to gather requirements, translate...
Posted 1 month ago
10.0 - 15.0 years
30 - 35 Lacs
bengaluru
Work from Office
We are seeking a hybrid Business Analyst / Developer with expertise in IVR (Interactive Voice Response) and Voice User Interface (VUI) design to support both enhancement of existing IVRs and the creation of new ones. The role requires strong analytical and technical skills to develop conversational flows, with a preference for candidates familiar with AI/CoPilot tools to help automate parts of the VUI creation process. High-level JD is as follows: 1. IVR/VUI Design Experience Proven experience in designing intuitive, user-centric IVR and Voice User Interfaces, including mapping call flows and defining user prompts. 2. Hybrid BA/Developer Capability – Ability to gather requirements, translate...
Posted 1 month ago
10.0 - 15.0 years
30 - 35 Lacs
Bengaluru
Work from Office
We are seeking a hybrid Business Analyst / Developer with expertise in IVR (Interactive Voice Response) and Voice User Interface (VUI) design to support both enhancement of existing IVRs and the creation of new ones. The role requires strong analytical and technical skills to develop conversational flows, with a preference for candidates familiar with AI/CoPilot tools to help automate parts of the VUI creation process. High-level JD is as follows: 1. IVR/VUI Design Experience Proven experience in designing intuitive, user-centric IVR and Voice User Interfaces, including mapping call flows and defining user prompts. 2. Hybrid BA/Developer Capability – Ability to gather requirements, translate...
Posted 3 months ago
5.0 - 10.0 years
10 - 15 Lacs
jaipur
Work from Office
Role & responsibilities Top notch-programming skills in Core Java and its framework. Good understanding of OOPS concepts. Good knowledge of MySQL queries. Good knowledge of REST/SOAP API. Knowledge of IVR Architecture. Knowledge on IVR development and configurations Experience in CISCO IVR and call studio flow. Working knowledge on IVR environments and Operating systems. Development exposure with backend systems integration with IVR via REST API/SOAP/any 3rd Party API Framework. Basic knowledge of agile ways of working. Extensive hands-on experience in building self-service IVR applications using VXML, Java. Requirement gathering from business team and raising the requirement with the develo...
Posted Date not available
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