10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: You will be responsible for designing and implementing end-to-end contact center solutions using Cisco UCCX and Webex Contact Center platforms. Your role will involve leading technical implementations, ensuring integration with enterprise systems, and providing strategic guidance on contact center technologies. Key Responsibilities: - Develop end-to-end contact center architectures using Cisco UCCX and Webex Contact Center - Align solutions with business goals and customer experience strategies - Lead implementation, upgrades, and migrations - Configure systems, develop custom scripts, and integrate APIs - Ensure performance, scalability, and compliance - Provide post-go-live ...

Posted 1 week ago

AI Match Score

Apply

Network Voice - CISCO HCLTech

14.0 - 16.0 years

0 Lacs

hyderabad, telangana, india

On-site

Network Voice - CISCO Primary Location: Noida / Chennai / Bengaluru / Hyderabad / Pune Experience: 14+ years Requirement Details: Primary Location: Noida Position Overview (Job Summary): The role involves designing and implementing end-to-end contact center solutions using Cisco UCCX and Webex Contact Center platforms. The architect will lead technical implementations, ensure integration with enterprise systems, and provide strategic guidance on contact center technologies. Primary Skills: Cisco UCCX and Webex Contact Center architecture and implementation Cisco collaboration tools (CUCM, Unity, CUBE) IVR scripting and call flow design using Cisco Script Editor Cisco Finesse and Webex APIs S...

Posted 3 weeks ago

AI Match Score

Apply

Senior Engineer, Infrastructure Engineering Celanese

5.0 - 7.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Overview ?? The primary role of this position is to serve as the Telephony Engineer on the Infrastructure Engineering team. Responsibilities ?? Lead the design, standardization, implementation, and management of global voice/telephony infrastructure. Liaison with operations team on voice service operations: monitoring/events, incidents, problems, and escalations. Define full lifecycle service management (roadmap, transition, operation, continuous improvement) for all voice/telephony hardware. Implement, coordinate and support telephony changes. Isolate, diagnose and resolve voice/telephony problems individually and through coordination with others. Maintain system access and security in ...

Posted 2 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.