Cisco Collaboration Architect

As a Senior Collaboration Consultant at Konverge Technologies, you will be responsible for delivering high-quality, enterprise-level collaboration solutions that meet clients" business needs. Your role will focus on designing, deploying, and troubleshooting collaboration systems, with a specific emphasis on WebEx, CUCM, Cisco Telepresence, and other Cisco collaboration technologies. Your experience and expertise in the collaboration space will play a crucial role in shaping the success of clients" communication systems. Key Responsibilities: - Design and implement collaboration solutions for enterprise clients, such as WebEx Calling, CUCM, and Contact Center solutions. - Lead the deployment and integration of Cisco Telepresence, Expressway C&E, and Voice Gateway SIP/MGCP. - Work closely with project teams to deliver High-Level Design (HLD), Low-Level Design (LLD), and other documentation for collaboration technologies. - Provide expert-level troubleshooting for collaboration tools and platforms to ensure optimal performance and uptime. - Utilize your knowledge of OEM collaboration solutions to offer top-notch consultation and advice to clients. - Produce detailed technical documentation, including HLD, LLD, handover documentation, and Knowledge Transfer (KT) documents. - Collaborate effectively with internal teams and client stakeholders to understand their needs and provide scalable, reliable solutions. - Communicate complex technical information clearly to both technical and non-technical stakeholders. Key Skills and Qualifications: Technical Skills: - Strong expertise in WebEx Calling, CUCM, Cisco Telepresence, Expressway C&E, and Voice Gateway SIP/MGCP. - Extensive experience in designing and deploying collaboration solutions, with a deep understanding of Cisco technologies. - Proficient in troubleshooting complex issues in collaboration systems. - Ability to create HLD, LLD, and handover documents. Soft Skills: - Strong communication skills in English and Hindi. - Excellent teamwork and collaboration abilities in a client-facing role. - Ability to deliver technical knowledge transfer (KT) to clients and internal teams. Experience: - Minimum of 10+ years of experience in collaboration technologies, focusing on Cisco solutions. Desired Qualifications: - Relevant Cisco certifications (e.g., CCNP Collaboration, CCIE Collaboration, etc.). - Knowledge of integration with third-party collaboration tools. - Experience in a consulting role is a plus.,